Capture for JIRA Browser Plugin Installation Problems
Symptoms
- Plugin panel in Internet Explorer shows up blank when Capture for JIRA is enabled
- Attach Screenshot tool does not function correctly even though the plugin loads correctly
Cause
- The correct privacy settings are not enabled
- Not all plugin components are enabled for Capture for JIRA
Resolution
- Enable the 'Third Party Browser Extensions' in the Internet Options >> Advanced menu
- Make sure all plugin components are enabled:
Note: as for Capture for JIRA, the following add-ons are expected instead of the above: Restart Internet Explorer.
Last modified on Feb 26, 2016
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