Atlassian Cloud for Gmail

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Use Atlassian Cloud for Gmail to get the latest information about issues, pull requests and pipelines from your connected Jira Cloud site or Bitbucket CloudEven better you can take actions like adding a comment without leaving your inbox.

(info) Installing for an organization? 

G Suite administrators might need to enable access to Gmail add-ons for all users. Read more

Install in Gmail

Set everything up in Gmail where all the action happens.

  1. Go to the G Suite Marketplace listing.
  2. Click Install and allow the add-on to access Gmail.

Connect your accounts

  1. Open the email that has links to Jira or Bitbucket. 
  2. Click the Atlassian logo The Atlassian logo in the right side bar, then click Authorize access

  3. Follow the prompts to connect your Jira Cloud and / or Bitbucket Cloud accounts.
    If you have multiple Jira Cloud sites, be sure to select the right site from the drop-down menu in the connection dialog.

Connect another site (optional)

To connect another Jira Cloud site:

  1. Click SettingsSettings icon
  2. Click Connect another Jira site.
  3. Pick another Jira Cloud site to connect to from the drop-down menu in the connection dialog.

That's it! You're all set.




Troubleshooting (FAQ)

What does Atlassian Cloud for Gmail do?

Connects to Jira or Bitbucket

It's an add-on you install from within Gmail, then connect it to Jira Cloud or Bitbucket Cloud (or both!). The add-on scans for links to Atlassian products (and only for links to Atlassian products) in realtime. 

Have a look, or take an action

Once connected, when you receive an email that links to an issue, pull request, or pipeline, you can use the add-on to view the latest information or take action, like commenting, all from inside Gmail.

Really, it just works (no, really!)

The add-on also works with any email that contains links to Jira issues, Bitbucket pull requests, issues or pipelines - whether it's an email from a colleague or an email notification generated by an Atlassian product.

Install it once, use it everywhere

Because Gmail add-ons work the same across web and Android, you only need to install them once to access them on all of your devices. Install it once, and then use it via your web browser or your mobile phone.

But wait, there's more!

Or at least there will be. We're constantly iterating to improve this add-on and plan to release support for using other Atlassian products, and add to the list of things you can do with it. Keep an eye out for updates in the future. Check out the function matrix below for what you can do in each supported Atlassian product.

This table as the official list of what you can do with this add-on. If you don't see it listed here we probably don't support it yet. But this is only the beginning, and you'll want to check back for when we rollout support for even more actions, and interacting with our other products using this add-on. Imagine the possibilities...

Function matrix

Product Action
Jira Cloud View details of an issue
Add a comment to an issue
Bitbucket Cloud View details of a pull request
Add a comment to a pull request
Merge a pull request
View a pipeline
Run a pipeline
How do I uninstall Atlassian Cloud for Gmail?
For G Suite administrators For everyone else
Follow the instructions provided by Google.
  1. Go to Gmail > Settings > Add-ons

  2. Select Manage (under Installed Add-ons).
How do I revoke access from just one Atlassian product?

You may want to keep using the add-on, but perhaps you want to revoke access to another Atlassian product.

To revoke access to Bitbucket Cloud To revoke access to Jira Cloud
  1. From within your connected Bitbucket Cloud site, click on the avatar in the bottom left.
  2. Select Profile > Manage Account > Connected apps
  3. Select Revoke Atlassian Cloud for Gmail.
  1. From within Jira Cloud, click on the avatar in the bottom left.
  2. Select Profile Manage account > Connected apps.
  3. Find Atlassian Cloud for Gmail, then click Revoke.
Does this work for both mobile and web?

The add-on is only supported in the Gmail app for Android, for now. You only need to install it once, and you can use it across all of your devices. Check back for when we roll out support for iOS, soon.

Can I use this add-on if I don't have a licensed Atlassian product?

Nope. Installing or using this add-on does not include access to paid products or features if you don't already own a license. 

By using this add-on, am I giving Atlassian permission to read my emails?

Atlassian Cloud for Gmail only scans for relevant links and ignores the content of everything else in Gmail. 

Do you plan to support any other Atlassian products? Or add more features?

Subscribe to the Atlassian blog to keep up with announcements in the future about improvements to this add-on. Go to the blog.

Last modified on Jul 24, 2018

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