Atlassian Cloud IP ranges and domains

If you're using restrictive firewall or proxy server settings, you or your network admin will need to allow (whitelist) certain domains and IP address ranges to ensure Atlassian Cloud apps and other services work as expected.

The information on this page mainly relates to JIRA and Confluence, because they're hosted together on the atlassian.net domain. For info specific to our other apps, check out the section on HipChat, Bitbucket, and Trello.

Domain names

Allow these domains for Atlassian Cloud and related services:

  • *.atlassian.net
  • *.atl-paas.net
  • *.atlassian.io
  • *.jira.com

On this page:

IP address ranges

We currently use a mix of our own IP addresses and others provided by Amazon Web Services (AWS).

Atlassian Cloud

 Please note that this range may change from time to time. We'll update this page when it does.

Atlassian Cloud instances don't have fixed individual IP addresses. The platform uses a range of IP addresses, and a reverse proxy redirects users to the correct instance.

The current IP address ranges you need to allow are:

104.192.136.0/21, 131.103.26.0/23, 131.103.26.0/24, 131.103.27.0/24, 131.103.29.0/24, 165.254.226.0/23, 165.254.226.0/24, 165.254.227.0/24, 131.103.28.0/24.

Amazon web services and CloudFront

We use Amazon Web Services and CloudFront CDN. To future-proof your setup, we suggest you allow everything with the service name "AMAZON" or "CLOUDFRONT" from this list.

If you can update your whitelist programmatically from the linked file, it'll save you from needing to check it regularly.

Bitbucket, HipChat, and Trello

Some of our apps aren't hosted on the same atlassian.net domain as Confluence and JIRA. Check the documentation for Bitbucket, HipChat, and Trello to find out which domains, IP address ranges, and ports you need to allow.

 

Need more help?

Do you have a question, or need help with your applications in the cloud? Check out Answers from the community. To request support, create a support request.

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