• Confluence
• Jira Service Desk
• Jira Software
• Jira platform

Atlassian profile and people directory

We're bringing the new Atlassian profile to Confluence. Soon you'll have a single profile for all the Atlassian products you use on your site, including Jira, Confluence, and Bitbucket. To do this, we've consolidated the information in your Atlassian account and your Confluence profile and removed or replaced redundant fields. We've also moved the profile tab out of Settings and into the menu you access from your avatar.

Finally, we've deprecated the Confluence people directory and replaced it with a one that works across all your Atlassian products. You can access the new people directory via the App Switcher.

Blogs are getting the first round of editing improvements

If you've ever thought 'I wish it was easier to read blogs on mobile.... or on other devices', then this change is for you. Blogs are getting fixed-width layouts to improve readability across all devices. We're making a bunch of other updates to improve editing reliability and clean up your editing experience, so some macros may be temporarily unavailable while they're under maintenance. You can read more about these changes on our docs site.

All collaborators now get credited as page authors

The person who starts a page isn't necessarily the same person who finishes it, and if more than one person have been working on something together, we think they all deserve credit for what they created. That's why we're changing the byline on Confluence pages so that they now include all the collaborators, not just the person who first created them.

Meeting notes are getting a makeover

We're continuing to work on improving your editing experience, and next in line for an upgrade is meeting notes. In addition to being faster and more reliable, your new meeting notes are also responsive, optimized for readability, and have advanced tables. Some macros are still temporarily missing as we rebuild them, but you can check the list and find more details on all of these changes from our docs site.

New product and marketing templates in Confluence

We've added 4 new templates in Confluence to help product and marketing teams create project plans, marketing plans, product launch plans, and personas. To create a page using one of these templates, tap + and type in the name of the template you'd like to use, then tap Create.

To safeguard privacy, deleting any user account is irreversible.

To ensure all our customers' privacy and to comply with laws in the European Union that protect a person's right to be forgotten, deleting a user account is now irreversible. When a Site Administrator deletes any Jira Service Desk user account (an admin, an agent, a portal-only customer), that account cannot be reactivated later. Rejoining using the same email address will not recover the old account but will instead create a completely new user account. If you would like to maintain the ability to reactivate an account, Site Administrators can always deactivate the account instead through User Management in Site Administration.

Meet the new help center

We have exciting things happening in the help center. Check out our blog to learn what's coming!

Customize the customer invitation email

You can now customize the email your customers receive when you invite them to your Jira Service Desk portal. Project administrators can make this change in Project settings > Customer notifications.

Knowledge base is full-page

We're building a bigger and better knowledge base! To start, the Knowledge base in the sidebar is now full-page. Stay tuned for more updates!

New issue view for Jira Software

Get a consistent view and edit experience with our new issue view for Jira Software. Click an issue to see its details, edit any field with a click, and add content with the quick-add buttons (under the issue summary). We're rolling this out gradually, so you may not see it on your site just yet. Take a look at the documentation for more info and watch the page to be updated when we release new features.

We're adding new features and refining the design all the time, so click Give feedback on the issue view to let us know what you think.

New issue view: full-page issue view

The new Jira issue view, which we already released for boards and the backlog, is now here for the full-page issue view. Quickly add attachments and subtasks, link issues, and click to edit any field you see. Check out this page for more info.

Change the key when creating a new project

Know the key you want? Click Advanced when creating a new project to customize a project's key before creating it.

Preview how to manage issue types in your independent agility projects

Check out the new issue type settings to get a sneak peek into how you'll customize your independent projects. Soon, you'll be able to set up your own issue types and customize their workflows and fields. Let us know what you think!

New Jira experience: Updated project issue navigator

As part of the new Jira experience, we've updated the project issue navigator. There's a new, cleaner design, and it includes the new Jira issue view to help you quickly find and update important issue info.

Check it out by navigating to your project and selecting Issues in the sidebar.

Note: Create issue and navigation with keyboard shortcuts aren't available in the new navigator just yet, but we hope to add them very soon. The + in the sidebar is always there for when you need to create new issues.

Atlassian profile page

We're bringing the new Atlassian profile to Jira, so that you'll soon have a single unified profile for all of your Atlassian products, like Jira, Confluence, and Bitbucket. This means some options that used to be in your profile have moved to your avatar > Personal settings:

• Language
• Time zone
• Autowatch (whether you're automatically set as a watcher for issues you create or comment on) 
• Email type (HTML or plain text)

As part of this change we've removed the option to disable keyboard shortcuts, as it was rarely used.

Boards that were located in your profile have also moved. They're now under your avatar > Your boards.

Add bug and task issue types to your independent agility projects

Agility projects come with the Story issue type. Now, you can add Bug and Task issue types from your project's settings. Go to Settings > Issue types, and select + Add issue type.

Create custom fields in independent projects

Set up custom fields to help add context to your team's work. Collect and display the information that's important to you on your project's issues. You can create custom fields and use them on any issue type in your independent project.

Automatically update issue fields in your agility project

Use the Update an issue field rule to automatically change the value of a field when moving an issue between columns or statues. For now, you can update the issue's priority or description. We're adding more fields and functionality in the next few months.

To try out the rule: From your agility board, select More (…) > Manage rules.

More rules coming soon!

Switch and search for boards in your project's sidebar

We improved the board switcher in your project's sidebar. Now, you can switch between the boards in your current project and recent boards from other projects. And, you can search for boards across your entire Jira site.

To try it out, select your board's name in your project's sidebar.

New issue view: History feed

See the timeline of changes to your issues—status changes, field updates, adding attachments, and more—in the history feed for the new issue view. Click Comments near the bottom of the issue and choose History to check it out.

Star recently-viewed projects, boards, filters and more

Create shortcuts and find your work faster with Starred and recent. Click the star in your sidebar to see a list of your recently-viewed projects, boards, filters, and dashboards. Star something in the list to keep it pinned there. Starring helps you create your own shortcuts for what's important to you.

Search for any board from the project sidebar

We added a search bar to the boards listing on your project sidebar. If your project has more than one board, select the board's name in the sidebar to see a list of recently-viewed boards. Use the new search bar to search for boards in any project on your site.

New issue view in search

We're bringing the new issue view to the Jira search screen (sometimes called the global issue navigator), with a consistent layout to help you quickly find and edit important details.

Combining recent projects, filters, and boards in quick search

To help you resume work faster, we've combined your recent projects, filters, and boards into one section in the quick search (when you click the icon in the sidebar).

New issue view: Jump into issue type setup directly from an issue

We gave project admins a shortcut to get to their issue type's settings directly on the new issue view. If you're viewing and issue and want to adjust the issue type's fields or other details, select … > Configure to navigate straight to the issue type's settings.