Atlassian Cloud changes Dec 30 to Jan 6, 2020

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Atlassian Cloud

Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.

Email users with suggested account changes

ROLLING OUT

From the Change details button, you can suggest that a user changes their account details to make their profile more consistent and easier to identify. Read more about administering Atlassian accounts.

Give your users a Trusted permission

ROLLING OUT

From a user's Permission options, select Trusted to give certain users more responsibility. These users will be able to install and configure new products on your site and invite new users themselves.

Claim accounts after verifying a domain

ROLLING OUT

To start managing accounts on your domain, we’ve included an additional step that requires you to claim accounts after verifying that you own the domain. From the table on the Domains page, click Claim accounts next to the verified domain. Read more about verifying a domain.

Set your language and time zone for Jira and Confluence in your Atlassian account profile

ROLLING OUT

Rather than individually setting your language and time zone in Jira and Confluence, these preferences will soon come from your Atlassian account profile. Visit your account preferences to update these settings. It may take up to 10 mins before your updated preferences are reflected in Jira and Confluence.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

New user profile cards

ROLLING OUT

When you hover over someone’s name in directories, on dashboards, and in user picker fields, you’ll now start to see rich profile cards with more information and a link to the user’s profile (if you have permission to see it).

Next-gen: Epic panel in backlog

ROLLING OUT

You can now manage epics on the backlog of your next-gen project via the Epics panel, similar to how epic management works in classic Jira Software projects. Changes you make in the panel on the backlog will reflect on the Roadmap, and vice-versa.

Advanced search (JQL): Search for content updated by a specific user

ROLLING OUT

Use the updatedBy() function to search for issues that were updated by a specific user, optionally within the specified time range. For example, if you want to find issues updated by John Smith between June and September 2018, enter issuekey IN updatedBy(jsmith, "2018/06/01", "2018/08/31"). Read more about the updatedBy() function.

Search for and filter projects by their type with the "projectType" JQL field

ROLLING OUT

We added a new JQL field to search for and filter projects by their type. Type projectType to filter “software” (Jira Software) projects, “service_desk” (Jira Service Desk) projects, “business” (Jira Core) projects, or “ops” (Jira Ops) projects.

Jira Software

We're rolling out a new type of project known as next-gen. By default, any Jira Software licensed user can create their own next-gen project. These projects don't affect existing Jira projects, shared configurations, or your schemes. You can manage who's allowed to create next-gen projects with the new Create independent projects global permission. Read more about next-gen projects.

GitHub app on the Atlassian Marketplace

ROLLING OUT

We've partnered with GitHub to build a new and improved integration, which you can install at the Atlassian Marketplace. This replaces the DVCS connector in Jira's system settings. Current GitHub integrations set up under the old method will continue to work, but new integrations must be set up using the app on the Atlassian Marketplace. We're rolling out this update gradually, so it may not be on your Jira Cloud site yet.

This won't affect GitHub Enterprise integrations, which must still be set up via the DVCS connector.

Next-gen: Roadmap issue hierarchy

ROLLING OUT

You can now expand an epic on your roadmap to see its child issues and their statuses. Learn more about managing epics on the roadmap.

Next-gen: Create child issues on your roadmap

ROLLING OUT

You can now add child issues directly on your roadmap. Just hover over an epic, click the + icon, and give your issue a name. Learn more about managing epics on the roadmap.

Next-gen: Add the Environment field to issues

Add Jira’s built-in Environment field to your issue types in next-gen projects. In your project, go to Project settings > Issue types and drag the Environment field into the Description section of the issue layout.

Large backlogs load faster

ROLLING OUT

Big backlogs can take time to load, and teams usually work with a small chunk of the issues at a time. Knowing this and striving to make backlogs render faster, we've changed the default to display only 100 issues (90 from the top and 10 from the bottom) from your backlog. The remaining issues will be displayed if you click Show all issues.

We've also introduced a number of backend changes that resulted in faster initial loading.

Jira Service Desk

Issues with the customer organizations field now use the organization name instead of ID when exporting to CSV

NEW THIS WEEK

When exporting Jira issues to CSV from the Jira Issue Navigator, the Custom field (Organizations) now contains the name of the organizations linked to the issue. The field previously contained the organization ID, which was not valuable for exports used for reporting.

As part of this change, a CSV import can now match organizations by both their ID and their name. No changes are needed if you use CSV export files for import.

New issue view for Jira Service Desk

ROLLING OUT

The new issue view groups key actions and information in a logical way, making it easier for you to scan and update requests. Learn more about the new issue view.

Use keyboard shortcuts in your queues

ROLLING OUT

Use keyboard shortcuts to navigate around your queues and get your work done faster. You can now move through issues, select their fields, and go to the issue view from your queues just by using your keyboard!

Customer portal request details page redesign

ROLLING OUT

We have redesigned the customer portal request details page to make it easier to use. You’ll notice we have added a rich text editor, sorted the activity stream from old to new, and have moved the location of the request fields, share button, approval and comment boxes.

Maintenance complete on the customer portal user profile page

ROLLING OUT

We have just completed some maintenance on the customer portal user profile page.

We also introduced a new layout that is easier to use on mobile devices. Go team!

Easier configuration for the new issue view

ROLLING OUT

If you have the new issue view, you can now easily configure how your issue view looks for each request type.

From your service desk project, go to Project settings > Request types and you'll find the new layout for making changes.

Global create can select request type and raise on behalf of

ROLLING OUT

You can now create a request on behalf of your customers and set them as the reporter. Use the global create button ( + ), then select Raise this request on behalf of and add in your customer's email.

Confluence

Your editing experience just got an upgrade

ROLLING OUT

The new Confluence editor allows anyone to create beautiful, powerful pages effortlessly. Check out the editor roadmap to learn more.

We're extending editing improvements to all pages on Android

ROLLING OUT

The editing improvements we made to blogs a few months ago are coming to the rest of your Android mobile pages, too. In addition to being faster and more reliable, your new pages are also responsive, optimized for readability, and have advanced tables. Some macros are still missing as we rebuild them, but you can check the list of changes and track updates to macros on our docs site.

Annotate images in the new editor

ROLLING OUT

Annotate images by adding text, inserting shapes and lines, using brushes, or adding a blur to a certain area.

Confluence Cloud recent pages drawer

ROLLING OUT

We’ve made it easier to get to the pages you visited or worked with most recently. A new action has been added to the global sidebar that presents you with a list of your recent pages; interaction-specific tabs help you narrow the list based on your actions, like visited, edited, or saved as draft.

Share pages directly with your team

ROLLING OUT

It’s now easier to share pages with everyone on your team, all in one go. When you click Share on any page or blog post, Confluence now lets you add a team – no need to enter each person individually. Learn more

Jira issue URLs are converted to smart links

ROLLING OUT

When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Convert pages to use the new editor

ROLLING OUT

You can now convert your existing pages that were created using the legacy editor to use the new editing experience! Learn more

Confluence navigation just got better

ROLLING OUT

Get to information faster with improved navigation – making what you need visible from anywhere in Confluence. Learn more

Align and resize images in tables in the new editor

ROLLING OUT

When images are inserted in table cells, you now have the ability to align and resize them.

Portfolio for Jira plan macro

ROLLING OUT

The Portfolio for Jira plan Confluence macro lets you embed a Portfolio for Jira Server and Data Center plan in a Confluence page. Join key stakeholders in the spaces where business goals are built and tracked, and share how work is progressing across multiple projects and teams.

Improved expand element replaces the macro

ROLLING OUT

Content creators just got a better way to control the way information is presented. The existing expand macro has been replaced with a quicker, easier way to include the expand functionality. Insert the improved expand element using /expand or by inserting the element from the editor's Insert toolbar.

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