• Jira platform
• Jira Software
• Jira Service Management
• Confluence

Issue collector matches the submitter's user session differently in Chrome

We’ve adapted our issue collectors to the Chrome browser’s new cookie security features and made some changes to how they work. The issue collector no longer matches a submitter’s user session to make them the reporter, but you can still match them by email address.

To improve issue security, project and issue keys are no longer displayed in the success message after submitting feedback on an issue collector (unless the project is open to anyone on the web).

Learn more about using the issue collector.

Advanced Roadmaps for Jira: Create new plans with ease

It’s never been easier to create a plan with relevant issues for your planning needs. With the new plan creation wizard, we’ve streamlined the process and redesigned the look and feel. We’ve also added new pages to the Configure menu so you can easily edit the plan’s scope at any time.

New issue view: Estimates for time tracking apps

The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Next-gen: Make quick updates to work in the backlog

Zip through your planning sessions in the backlog with speed and ease. Get across the detail at a glance, and make snappy changes to the status, assignee, and story points without ever opening the issue. 

Learn more about quick actions on the backlog in next-gen projects.

Epics filtering for deployment pipelines

Apply the magic of advanced filtering with options such as Environment, Epic, Type, and Deployments settings to configure your Deployments view. Now you can drill-down to your deployments against issues with more precision and control at the level of epics and issue types. You can also sort the issues without deployment information. Learn more about the Deployments feature

Support for third-party repositories and marketplace app integrations

After linking code repositories with your Jira project, you can:

• See repositories from third-party providers on the Code page.
• Manage your third-party app integrations through code settings.

To configure your connection flows, select More options (•••) on the Code page of your project. Learn more about the Code in Jira feature.

Quickly create dashboard gadgets from search results in your project

Turn search results into gadgets in a flash. Select Issues in your project sidebar and run a search. When you’re happy with the search criteria, select Export issues > Create dashboard gadget.

Note: If you haven’t enabled the issue navigator in your next-gen project yet, select Project settings > Features and toggle it on.

Quickly print your search results in Jira

Search for and print your issues in Jira to populate physical task boards and improve your team's performance. You can also choose to save your search results as a PDF or on your drive. Select Search > Issues in the navigation bar, or Issues in your project side bar to run your search. When you’re happy with the search criteria, select Export > Print details.

Note: If you haven’t enabled the issue navigator in your next-gen project yet, select Project settings > Features and toggle it on.

New issue view: Delay reminders to move to the new issue view

As an admin, you’ll soon receive an option to move your users to the new issue view all at once before March 31, 2021. To take advantage of that option, you need to delay new issue view reminders in our new issue view transition page. That way your users don’t receive pop-up reminders in Jira with the wrong date. Learn more about managing the transition to the new issue view

Fewer clicks to find issues in your project

We’ve increased the number of issues per page from 25 to 50 when you’re searching for issues in a project. It’s a small thing, but we all like fewer clicks, right?

Visualize your deployments in Jira for all projects

Do you want to use the Deployments feature for all of your Jira projects? Well, simply enable the feature from Project settings.

Then, the Deployments page will guide you through connecting the pipelines from your CI/CD provider for sending deployment data to Jira and visualize it on your existing project timeline.

Learn how to connect your CI/CD tool to your Jira project.

New issue view: Find work from your entire Jira site in the editor

In the new issue view’s editor, you can now link work from your entire Jira site and not just recent items. To try it out, go to an issue, open the editor (by, for example, clicking into a description field or starting a comment), and click the link button in the toolbar. From there, you can search your entire Jira site for work.

Advanced Roadmaps for Jira - Edit Jira issues from Advanced Roadmaps

Make small changes to your issues in Jira using the Bulk edits menu in Advanced Roadmaps. You can choose to edit, move, transition, delete, watch, and stop watching issues without leaving your plan.

Visit Edit issues in bulk to learn more.

Advanced Roadmaps for Jira - Change 'create' to 'add' for teams

The “Create Team” button in the Teams tab now reads “Add Team”. This change makes it clearer what the button does. This is in response to the feedback we received from users who told us the previous button was confusing.

Learn how to create teams in Advanced Roadmaps.

Autofill for creating a major incident

When you escalate a major incident from an existing incident, we’ll autofill some of the information for you so that you can create your major incident faster.

Code in Jira enabled automatically after upgrade

When you have installed at least one source code provider tool (such as GitHub, GitLab), the Code feature will be enabled automatically for all your Jira projects upon upgrade. Learn more about the Code in Jira feature.

Advanced Roadmaps for Jira - Full-screen timeline view

Small screen users, rejoice! By popular demand, we bring you _one of the most-requested feature_s for Advanced Roadmaps: full-screen timeline view!

Use the toggle in the bottom-right corner of your timeline to hide the top nav bar of your plan when you’re presenting or to see more of your timeline.

Learn more about the fullscreen view.

Export your deployment information

Have you wondered how to share deployment information outside your Jira project? Presenting an Export button right there in your Deployments view. Just click to download the deployment information in a CSV file and import it into Microsoft Excel or Google Sheets for further use. Learn more about the Deployments feature

Advanced Roadmaps for Jira - A new way to re-rank issues in bulk

We’ve added a new way to re-rank issues in bulk. Now, once you’ve selected the issues you want to re-rank, you can use the More (•••) menu to quickly move your issues. Learn how to use this new feature on Editing multiple issues in bulk.

View issue search results from your project in a tabular format

Navigate easily through your issue results in a project by switching from detail view to list view. To view your issues in rows and their details in columns (similar to a spreadsheet), go to Issues > Switch to list view.

Note: If you haven’t yet enabled the issue navigator in your next-gen project, go to Project settings > Features and toggle on the Issue navigator.

GitHub app on the Atlassian Marketplace

We've partnered with GitHub to build a new and improved integration, which you can install at the Atlassian Marketplace. This replaces the DVCS connector in Jira's system settings. Current GitHub integrations set up under the old method will continue to work, but new integrations must be set up using the app on the Atlassian Marketplace. We're rolling out this update gradually, so it may not be on your Jira Cloud site yet.

This won't affect GitHub Enterprise integrations, which must still be set up via the DVCS connector.

Enhanced release notes functionality

Access the enhanced release notes functionality by navigating to Releases > Version > Release notes. The revised Release notes page in your Jira Software project provides you with the following options:

• Create release notes in the markdown format
• Regenerate release notes based on layout and issue types
• Format and update release notes in the editor
• Copy the release notes to the clipboard

Learn how to create release notes.

Enhanced invite visibility

Add your teammates from the People menu in the top navigation of Confluence and Jira Software.

Visualize your deployments in Jira for all projects

Do you want to use the Deployments feature for all of your Jira projects? Well, simply enable the feature from Project settings.

Then, the Deployments page will guide you through connecting the pipelines from your CI/CD provider for sending deployment data to Jira and visualize it on your existing project timeline.

Learn how to connect your CI/CD tool to your Jira project.

Classic projects: Create a new board, get a roadmap

We’ve said it once, and we’ll say it again—the roadmap takes your planning game up a notch. And from now on, when you create a new board in a classic project, you don’t even have to enable it. It’s there. Just like that.

To recap, the roadmap presents your team’s work in one spot, so everyone (important stakeholders included) has sight of the big picture. This makes it easier to prioritize and share efforts, watch for scope creep, and gain insight into large pieces of work, ahead of time. Nice.

Learn more about the roadmap for classic projects.

Advanced Roadmaps for Jira - Edit Jira issues from Advanced Roadmaps

Make small changes to your issues in Jira using the Bulk edits menu in Advanced Roadmaps. You can choose to edit, move, transition, delete, watch, and stop watching issues without leaving your plan.

Visit Edit issues in bulk to learn more.

Advanced Roadmaps for Jira - Change 'create' to 'add' for teams

The “Create Team” button in the Teams tab now reads “Add Team”. This change makes it clearer what the button does. This is in response to the feedback we received from users who told us the previous button was confusing.

Learn how to create teams in Advanced Roadmaps.

Advanced Roadmaps for Jira - A new way to re-rank issues in bulk

We’ve added a new way to re-rank issues in bulk. Now, once you’ve selected the issues you want to re-rank, you can use the More (•••) menu to quickly move your issues. Learn how to use this new feature on Editing multiple issues in bulk.

New issue view for Jira Service Management

The new issue view groups key actions and information in a logical way, making it easier for you to scan and update requests. Learn more about the new issue view.

Knowledge base settings refresh

The Knowledge base settings page has been updated - we’ve made some layout adjustments to refresh the page. Go to Project settings > Knowledge base to check it out.

Request approval from approvers associated with a service

When configuring approvals for a workflow in the new IT service management template, admins can now allow approvers associated with a service to flag, review, and approve changes to reduce the risk of impacting service quality. Learn how to request approval from approvers associated with a service.

Link multiple Confluence spaces to your knowledge base

It’s here! You can now link more than one Confluence space to your knowledge base. Organize your articles more efficiently and help your customers faster than ever with the redesigned knowledge base settings page. Admins can now create a space from their service projects, link multiple existing spaces at once, set individual space permissions, and manage article suggestions better. And agents can now filter articles by linked spaces.

Get started quicker with the 'Quickstart' panel

Knowing what to do first when you create a new kind of project can be tricky. That’s why we’ve introduced the Quickstart panel - a handy side panel filled with easy-to-follow steps and links to documentation to get you up and running as quickly as possible.

If you’d rather look at it later, then simply select Close Quickstart at the bottom of panel - you can always open it back up through your Settings (cog) in the top right.

Welcome tour for Jira Service Management

Admins will be greeted with an optional welcome tour the first time they enter Jira Service Management or create a new IT service management template. Let us show you what to look out for!

Set up a custom Microsoft email address using OAuth

If you’re a Jira site admin, you can now add a custom Microsoft email account using OAuth instead of an application-specific password. Learn how to add a custom email account.

Make changes to multiple linked spaces at once

Save time and work more efficiently by making changes to multiple linked spaces at once. You can now select multiple spaces and unlink them or change who can view them from the Knowledge base settings page.

Find the perfect template for any project

You can browse templates in any space across your site from the easy-to-access template gallery. Just select Templates from the global navigation menu to start browsing.

Jira issue URLs are converted to smart links

When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Add links to images

After adding an image to your page in the new editor, you can link it to other pages in Confluence or to external URLs.

Confluence mobile: Undo or redo what you've typed on iOS

Made a mistake? (Don’t worry, we all do.) Now you’ll find convenient undo/redo buttons in the editor.

Archive pages in bulk

For space admins on the premium plan, keeping your spaces tidy and up to date just got a lot easier with bulk archiving. You can archive up to 500 pages in a single action. Just look for Bulk Archive in your space’s side navigation to access the bulk archiving dashboard. Once in the dashboard, simply check the boxes next to the pages you want to archive and click the Archive button at the top.

A simpler way to create content

Create a new page with just one click. Browse or search for templates right in the editor or get straight to work on a blank page.

Improve the appearance of hyperlinks with Smart links and Smart cards

You can use Smart links and Smart cards to make your links stand out while providing meaningful details that keep readers on your page. Learn more

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

New loading experience for page buttons

We've improved the loading experience of page buttons like the "Edit" pencil, the star, and Share so they don't move around while the page is loading.

Archive all nested pages in one action

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Improvements to the people menu

We’re gradually rolling out some tweaks to the People menu. The Invite your teammates button is now named Add people. You’ll find the button a little further up the menu.

When you add new users to Confluence from the Add People button, your site settings determine whether they’re invited or sent an access request.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Edit existing comments on mobile

Now you can edit existing comments with ease, right in the palm of your hand.

Edit comments in Confluence for iPhone

You can now edit comments in Confluence, right from your iPhone or iPad.

Template previews in the editor

You can preview templates in the editor before you select them. Just hover over the name of the template you’d like to see.

Page actions have been reorganized

When you are viewing a page, there are a lot of things that you can see and do. The more important and useful actions are represented as icons at the top of the page. Actions that you use less frequently or those that are used by fewer people are tucked away in the More actions ( ••• ) menu. The actions available there have been reorganized into more logical sections — actions, key metadata, and advanced details.

The following actions were removed as their functionality was achieved elsewhere:

• Restrictions — use the lock icon to the left of the Share button.
• Link to this Page — continue to use the shortcut key k to launch the Link to this Page modal, copy the page link from the Share dialog box, or copy the URL from the browser.
• View in hierarchy — use the space sidebar to navigate to Space Settings > Content Tools > Reorder pages where you can view all pages in the space and reorder them.

If your site contains third-party actions, those will be at the bottom.

Aggregate decisions in one place

Being able to add Decision elements to pages created using the new editor was good, but you didn’t have an easy way to gather up those decisions in one place until now. Wherever you need to see specific decisions that make sense to the content of your page, insert the Decision report macro from the toolbar or the slash command menu. You can use filters to focus on the pages whose decisions make sense to you.

Since decisions are often made during meetings, the macro was also added to the Meeting notes page that is auto-generated in each space; this auto-generated page serves as the index that lists any pages created from a meeting notes template anywhere in the space, which is particularly handy if meeting notes need to be in different parts of your page tree.

Search for any page or blog when adding a link using the new editor

When adding a link using the new editor, you can search for any page or blog in your site in addition to pasting a URL or picking a recently viewed Confluence page or blog.

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Enhanced invite visibility

Add your teammates from the People menu in the top navigation of Confluence and Jira Software.

Commenting on the mobile app has a new look (Android)

Commenting on Confluence Mobile has a fresh look. We've updated the look and feel for Like, Reply, and the overflow menu.

Confluence Premium: Bulk archive pages

For space admins on the premium plan, keeping your spaces tidy and up to date just got a lot easier with bulk archiving. You can archive up to 500 pages in a single action. Just look for Bulk Archive in your space’s sidebar to access the bulk archiving dashboard. Once in the dashboard, simply check the boxes next to the pages you want to archive and select the Archive button at the top.

Adding people to your site just got easier

Add people to your site quickly and easily by syncing your Google Workspace. Just open the People menu in your top navigation, select Add people to Confluence, and then click Sync users from Google in the dialog window that appears.

Match the case when using find and replace

When using find and replace, Confluence now gives you the option to match the text case – giving you even more control.

Find the right page by seeing more info at a glance

Trying to find a specific page is hard when you remember some things about it but you don’t remember what it’s called. Searching for it might seem challenging. What if you could see the pages in your space differently?

Select Pages in your space sidebar to get a quick, high-level view of the freshest pages in the space with enough info about the pages to help you find the right one — like who created it, when it was updated last, and a snippet of the first few lines on the page. If you don’t see what you need initially, you can do some filtering and sorting to really hone in on the right pages.