Atlassian Cloud changes Sep 27 to Oct 4, 2021
These changes have recently been rolled out to Atlassian Cloud sites.
Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.
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Atlassian Cloud
Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.
Create a Mobile App Management (MAM) policy
ROLLING OUTAdmins can now configure security controls for users' iOS and Android devices – like clipboard restrictions, data protection, and device security – by creating a Mobile App Management (MAM) policy.
To create a policy for the Jira Cloud and Confluence Cloud mobile apps:
1. From your organization administration, select Security 2. Select Mobile policy > Create mobile policy.
This is available as part of an Atlassian Access subscription.
View more details about your organization's sandboxes
COMING SOONWe're updating the sandbox table so you can view when a sandbox is creating, when it's online, and when a data copy is in progress. We're also making it easier for you to determine when data was last copied from production with the Last data copy column.
To view details about your sandbox: 1. Select the name of your organization to access your organization administration. 2. Go to Products > Sandbox
Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022
ROLLING OUTAs previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.
Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.
For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.
Other functionality affected
OAuth 2.0 Resource Owner Password Credentials Grant flow
It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.
Obtaining a Two Step Verification recovery token over SSH
Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.
Jira platform
Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.
Removal of non-paginated get filters endpoint from REST API v2
ROLLING OUTWe previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.
Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.
Before we remove the endpoint, you should:
- replace all calls to GET /rest/api/2/filter with GET /rest/api/2/filter/search
Updates to how you create projects in Jira
ROLLING OUTCreating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.
Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:
- Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
- Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.
New issue view: Fields on the right are now grouped (PRE-EAP Grouping)
ROLLING OUTJust a quick visual update to help you find fields faster. Your fields on the right side of the issue view are now in three collapsable groups: pinned fields, details, and more fields. Learn more about configuring field layouts
Advanced Roadmaps for Jira - Edit issue descriptions
ROLLING OUTUsers can now edit the issue description field and issue title from the Advanced Roadmaps timeline.
Learn more on the View issue details page.
Jira Work Management is the next generation of Jira Core
ROLLING OUTWe’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.
Object Schema Import enabled
ROLLING OUTWe’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.
Trusted users: UI changes for inviting new users
ROLLING OUTWe’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.
Project pages: minor UI improvements
ROLLING OUTWe’ve made some minor UI changes to project pages.
- You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
- The icon and UI for your connected space or page have been updated.
- Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.
Jira project reports: Deployment frequency report
ROLLING OUTNeed more insights into your deployment metrics? We have introduced a new deployment frequency report.
This report leverages your deployment data to get you visibility into:
- How often your team is deploying code to production
- Whether your deployment frequency is effective in managing risk
To view the report:
- In a company-managed project, navigate to the Reports > DevOps section.
- In a team-managed project, navigate to the Reports > Overview section.
Jira Software
Move data between sites with cloud-to-cloud migration
ROLLING OUTWe're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another
Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.
Updates to how you create projects in Jira
ROLLING OUTCreating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.
Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:
- Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
- Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.
Create and schedule future sprints
ROLLING OUTSprint planning is great when it’s done every couple of weeks.
But how satisfying (and helpful) is it when you can line up the work that needs to happen straight after? Create the sprint and pencil in the start and end dates. Your future self will thank you later.
To plan a future sprint:
- Navigate to your Jira software project.
- Select Backlog in the project menu on the left.
- Click Create sprint.
- Add dates to your sprint by selecting Add dates (✏️ ). Ta-da!
Learn more about adding dates to future sprints for team-managed projects.
Learn more about adding dates to future sprints for company-managed projects.
Team-managed projects: reopen a closed sprint
ROLLING OUTIf you’ve accidentally closed a sprint in your team-managed project, you can now reopen it via its report in the Reports section of your project. We’ve been working on this after hearing it’s something many of you have asked for. Learn more about reopening sprints.
Color issues by issue type and priority in Advanced Roadmaps
ROLLING OUTWhen customizing your timeline in Advanced Roadmaps, you can now color issues based on issue type (epics, stories, etc) and priority.
Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.
Only show issues with no assignee on your roadmap
ROLLING OUTRoadmaps now includes a filter that only shows issues that don't yet have an assignee.
Jira Service Management
Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.
Link multiple Confluence spaces to your knowledge base
ROLLING OUTIt’s here! You can now link more than one Confluence space to your knowledge base. Organize your articles more efficiently and help your customers faster than ever with the redesigned knowledge base settings page. Admins can now create a space from their service projects, link multiple existing spaces at once, set individual space permissions, and manage article suggestions better. And agents can now filter articles by linked spaces.
Link spaces from Confluence server sites to your knowledge base
ROLLING OUTJira Service Management in Cloud, but Confluence on Server? No problem, you can now bring articles from spaces in Confluence server sites to your knowledge base in Jira Service Management Cloud.
When creating or linking spaces to your service project, you can choose between spaces from your Confluence cloud and server sites. Learn more about linking Confluence spaces to your service project.
Get help with company-managed projects in Jira Service Management
ROLLING OUTWe’ve improved our help experience for company-managed projects. Now, Jira Service Management recommends articles associated with the page you’re viewing, making it easier to find relevant help for the task at hand.
To try it out:
- Navigate to your company-managed service project.
- Select Help from the top navigation bar.
Updates to how you create projects in Jira
ROLLING OUTCreating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.
Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:
- Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
- Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.
Improved view of knowledge base articles in the portal
ROLLING OUTYour customers can now view your knowledge base articles in the portal on a wider canvas. The increased width will not just improve the readability of your articles, but will also help images and tables in them to render better.
UI changes for managing portal-only customer access, previously known as global customer permissions
ROLLING OUTWe’ve made some UI changes – global customer permissions are no longer available on the Configuration page under your global product settings. Instead, to view or change portal-only customer access for your site as a site admin:
- From the top right, select Settings :confcloud-cog: > Products.
- Under Jira Service Management, select Portal-only customer access.
- Select your desired permissions.
No legacy automation access for new Jira Service Management sign-ups
ROLLING OUTFrom August 30, 2021, if you’re new to Jira Service Management, you don’t have access to legacy automation, which is being superseded by Automation. If you’re an existing user, legacy automation won’t be available when you sign up for a new site. For existing sites, your legacy automation experience isn’t affected. Learn more about legacy automation.
Jira Service Management Premium: Archive and restore your service projects
ROLLING OUTStay organized by archiving your inactive service projects. Depending on your project type, Jira admins or project admins can archive service projects along with all related requests, queues, SLAs, and reports. To archive a project, go to the service projects directory and then choose ••• to select Move to archive. Learn more about archiving projects.
Improved experience in Your Coach
ROLLING OUTWe've updated the Quickstart links in Your Coach. Now you can read help articles to get you started without leaving Jira Service Management. Selecting a Quickstart link will open the Help panel, where the relevant help article will be displayed.
When there are multiple articles associated with a task, the link will take you to the relevant articles on the Atlassian Support website.
Jira Work Management
Create subtasks in the list view
ROLLING OUTYou can now break down items into smaller subtasks in your list view. Subtasks are smaller items that relate to the overarching objective.
The new and improved board view
ROLLING OUTCheck out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.
View your project's timeline in Confluence and more
Smart links are a richer way to hyperlink your team’s work in other Atlassian products such as Confluence. Instead of just seeing a URL, you can now view your project’s work in the timeline view. Simply paste the business project’s timeline link into the editor and it will create a smart link.
Confluence
Hiding the Like button on archived pages
ROLLING OUTWhen you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.
You’ll still be able to see all likes the page accrued up until it was archived.
Archive all nested pages in one action
ROLLING OUTPage archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.
You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.
You can use nested archiving on the Premium plan.
Invite guests for external collaboration (early access)
ROLLING OUTExternal collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.
And the way you do that is you invite them as guests.
Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.
Guests also have limited access to user information for your regular “internal” users.
Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.
Recommending pages to archive
ROLLING OUTWe’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.
With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.
If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!
Bulk archive up to 500 pages at a time
ROLLING OUTTo ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!
Include multiple excerpts from the same page
ROLLING OUTCurrently, when you add multiple Excerpt macros to a page, only the first one can be referenced on other pagese because Excerpt macros haven’t had a name that distinguishes it from the others on that page.
With this change, you can create a page that contains multiple Excerpt macros, AND you can choose which Excerpt you include on other pages by referencing its name.
Transform a page into a blog
ROLLING OUTThere are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.
You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.
Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.
Trusted users: UI changes for inviting new users
ROLLING OUTWe’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.
Page analytics for premium users
ROLLING OUTAt the top of a page under the title, select the number of people who viewed the page to get more information with the new Premium page analytics feature. You can see who viewed a page, when they viewed it, and how often.
Get a personalized sort based on your latest activity
ROLLING OUTSelect the Pages section in a space sidebar to see all the pages in the space. By default, the cards are sorted by those that are most relevant to you based on your latest activity. As you work in Confluence, the cards shown when using the Relevant sort adjust with you.
Bitbucket
Bitbucket Pipelines Step Metrics
ROLLING OUTStep metrics allows you to get visibility into your builds CPU and memory usage, and also provides you with memory usage warnings when your build is running. Learn more
Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022
ROLLING OUTAs previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.
Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.
For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.
Other functionality affected
OAuth 2.0 Resource Owner Password Credentials Grant flow
It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.
Obtaining a Two Step Verification recovery token over SSH
Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.