Atlassian Cloud changes Nov 8 to Nov 15, 2021

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Atlassian Cloud

Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.

Jira project reports: Deployment frequency report

NEW THIS WEEK

Need more insights into your deployment metrics? We have introduced a new deployment frequency report.

This report leverages your deployment data to get you visibility into:

  • How often your team is deploying code to production
  • Whether your deployment frequency is effective in managing risk

To view the report:

  • In a company-managed project, navigate to the Reports > DevOps section.
  • In a team-managed project, navigate to the Reports > Overview section.

Learn how to make the best use of this report.

Project pages: minor UI improvements

ROLLING OUT NEW THIS WEEK

We’ve made some minor UI changes to project pages.

  • You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
  • The icon and UI for your connected space or page have been updated.
  • Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Turn off email notifications in Confluence

ROLLING OUT

We’re introducing the ability for Confluence product admins to turn off email notifications. When they're turned off, no emails will be sent for any activity that occurs within Confluence. End users do not have access to this setting, giving you more control over your organization’s data.

Go to Settings > Further configuration > Email notification.

View how long a sandbox data copy takes

ROLLING OUT

When you copy production data into your sandbox, you might want to know how long it will take so you can plan. Good news! You can now view an estimate of how long your data copy will take - you can even come back later to see when it'll be complete.

Learn more about sandboxes

Track user-created activity in the audit log

You can now track user activity in the audit log. The types of activities you can track include: Jira issues, Confluence pages and blog posts. The types of user-created actions you can track include: viewed, created, edited and deleted.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

ROLLING OUT

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Access your organization administration from any Atlassian product

ROLLING OUT

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Data residency: now on all Standard and Premium plans

ROLLING OUT

Hot on the heels of our last update about data residency for Australia is more great news. Data residency is now available on all Standard, Premium, and Enterprise plans for Jira Software, Jira Service Management, and Confluence. To request a data residency move, from your organization administration, go to Security > Data residency.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

Add custom fields to all your screens in Jira

ROLLING OUT

You no longer have to check each and every screen to associate it to a custom field. We’ve introduced a checkbox on the custom field screen association page so that you can add your custom fields to all the screens on your instance. Learn more about adding a custom field to a screen.

Additionally, you can search for the screens by their names to narrow down the list of screens to associate them to the custom field.

Removal of non-paginated get filters endpoint from REST API v2

ROLLING OUT

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2021.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

Team-managed projects: Explore the dependent dropdown field in your project

ROLLING OUT

In team-managed projects, you can split a long list of options with the dependent dropdown field so that users can find the right option fast. In company-managed projects, this field is called “Select list (cascading)” field.

To use this custom field in your team-managed project, go to Project settings > Issue types. Select the issue type you want to add the field to, and then select Dependent dropdown from Fields.

Create subtasks in the timeline view

ROLLING OUT

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Dashboards just got faster

We’ve added an Edit mode for improved loading times when you view dashboards without editing them. Select Edit to add, delete, and organize gadgets.

Search for releases within Advanced Roadmaps

We added a filter to the Releases tab!

That's right, you can now filter releases by release status, or you can search using text.

Advanced Roadmaps is included with all Jira Software Premium and Enterprise plans.

Learn what's new in Jira directly from the help menu

ROLLING OUT

We've updated our release note experience, bringing it directly into Jira. Now, release notes are contextual, based on what features are delivered to your Jira site specifically.

You can view our feature announcements, improvements, bug fixes, experiments and more:

1. Select Help (question) from the top navigation bar. 2. Select What's new.

View and filter events in the activity feed of an incident

ROLLING OUT

Get up to speed on the progress of an incident with new incident events in the activity feed. For any incident in Jira Service Management, you can now see additional events such as alerts and API updates, as well as information about responders and affected services.

You can also filter your activity feed so that you can find the events you need faster, making it easier to triage, resolve, and learn from incidents. Check out the announcement on Atlassian Community: Filter your incident activity feed in Jira Service Management Cloud

Mention users in comments from the portal request view

Customers can now mention users in comments from the portal request view. Mentioning a user will add them as a request participant to the request. To mention someone, just type in ‘@' followed by their name in the comment box.

Trigger bamboo build on release deprecation message

Starting December 2021, we’ll remove the option to run a Bamboo build when you release a Jira version. Bamboo and Jira Software integrations will continue to work, but you’ll need to run your builds directly in Bamboo rather than via a Jira release. Learn more

Jira Software

Only show issues with no assignee on your roadmap

NEW THIS WEEK

Roadmaps now includes a filter that only shows issues that don't yet have an assignee.

Automation menu: manual rules for selected issues

ROLLING OUT NEW THIS WEEK

From the board page, the automation menu (lightning icon) now includes a list of manual rules you can run on selected issues.

Move data between sites with cloud-to-cloud migration

ROLLING OUT

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Save your search criteria with filters

Use a filter to get to your frequently used search criteria while searching for issues in a project quicker. Select Issues in your project sidebar and run a search. When you’re happy with the search criteria, you can turn it into a filter by selecting Save filter.

Advanced Roadmaps for Jira - Edit issue descriptions

ROLLING OUT

You can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Advanced Roadmaps for Jira - Horizontal Scrolling

ROLLING OUT

Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Color issues by issue type and priority in Advanced Roadmaps

ROLLING OUT

When customizing your timeline in Advanced Roadmaps, you can now color issues based on issue type (epics, stories, etc) and priority.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Roll up dates on your Roadmap

Extra! Extra! Read all about it!

You can now infer dates of epics based on those of its child issues on your Roadmap view. For example, if an epic has three stories that each last one sprint, your Roadmap view will automatically schedule your epic to last three sprints.

Learn more: https://support.atlassian.com/jira-software-cloud/docs/create-epics-on-the-roadmap/

Advanced Roadmaps - Infer dates from releases

ROLLING OUT

In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Team-managed projects: Show or hide statuses on the board and backlog

ROLLING OUT

Show and hide statuses to keep your board uncluttered and focused on the issues you need. In the Columns and statuses settings page, you can now store a status in the left panel to unassign it from the board. Issues can belong to an unassigned status, but they won't be visible on the board and backlog.

Learn more about columns and statuses in team-managed projects

Project insights: Median cycle time on insights panel

We’ve updated the insights panel on the Deployments page to show your median cycle time over 12 weeks (previously it was over 4 weeks). This means the median cycle time shown on your insights panel is now the same as the median shown on your Cycle Time Report.

To view the report in a company-managed project, go to the Reports > DevOps section. In a team-managed project, go to the Reports > Overview section.

Learn more about understanding your cycle time

Project insights: Deployment frequency on insights panel

ROLLING OUT

We’ve updated the insights panel on the Deployments page to show your weekly average deployments over 12 weeks (previously it was a daily average over 4 weeks). This means the average deployments shown on your insights panel is now the same as the average shown on your Deployment frequency report.

To view the report in a company-managed project, go to the Reports > DevOps section. In a team-managed project, go to the Reports > Overview section.

Learn more about deployment insights

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

No legacy automation access for new Jira Service Management sign-ups

ROLLING OUT NEW THIS WEEK

From August 30, 2021, if you’re new to Jira Service Management, you don’t have access to legacy automation, which is being superseded by Automation. If you’re an existing user, legacy automation won’t be available when you sign up for a new site. For existing sites, your legacy automation experience isn’t affected. Learn more about legacy automation.

UI changes for managing portal-only customer access, previously known as global customer permissions

NEW THIS WEEK

We’ve made some UI changes – global customer permissions are no longer available on the Configuration page under your global product settings. Instead, to view or change portal-only customer access for your site as a site admin:

  1. From the top right, select Settings :confcloud-cog: > Products.
  2. Under Jira Service Management, select Portal-only customer access.
  3. Select your desired permissions.

Learn more about changing portal-only customer access

Link spaces from Confluence server sites to your knowledge base

ROLLING OUT

Jira Service Management in Cloud, but Confluence on Server? No problem, you can now bring articles from spaces in Confluence server sites to your knowledge base in Jira Service Management Cloud.

When creating or linking spaces to your service project, you can choose between spaces from your Confluence cloud and server sites. Learn more about linking Confluence spaces to your service project.

Get help with company-managed projects in Jira Service Management

We’ve improved our help experience for company-managed projects. Now, Jira Service Management recommends articles associated with the page you’re viewing, making it easier to find relevant help for the task at hand.

To try it out:

1. Navigate to your company-managed service project. 2. Select Help from the top navigation bar.

Get help with company-managed projects in Jira Service Management

We’ve improved our help experience for company-managed projects. Now, Jira Service Management recommends articles associated with the page you’re viewing, making it easier to find relevant help for the task at hand.

To try it out:

1. Navigate to your company-managed service project. 2. Select Help from the top navigation bar.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Object Schema Import enabled

ROLLING OUT

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Improved SLA format for longer dates

ROLLING OUT

We’ve improved the way to display the service level agreement (SLA) goal times to enhance the agent experience on both queue view and issue view: displays the relative time and date. For example, it'll display today, yesterday, tomorrow, or the exact date for completed, or breached SLAs. We've also introduced a tooltip to show hours remaining or past, and the percentage towards the SLA goal.

Jira Service Management Premium: Archive and restore your service projects

Stay organized by archiving your inactive service projects. Depending on your project type, Jira admins or project admins can archive service projects along with all related requests, queues, SLAs, and reports. To archive a project, go to the service projects directory and then choose ••• to select Move to archive. Learn more about archiving projects.

Improved experience in Your Coach

ROLLING OUT

We've updated the Quickstart links in Your Coach. Now you can read help articles to get you started without leaving Jira Service Management. Selecting a Quickstart link will open the Help panel, where the relevant help article will be displayed.

When there are multiple articles associated with a task, the link will take you to the relevant articles on the Atlassian Support website.

Jira Work Management

View your project's calendar in Confluence and more

NEW THIS WEEK

Smart links are a richer way to hyperlink your team’s work in other Atlassian products such as Confluence. Instead of just seeing a URL, you can now view your project’s work in the calendar view.

Simply paste the business project’s calendar link into the editor and it will create a smart link. When you’ve pasted the link to the desired location, inline smart links are the default display. To change the display to view an embed smart link, you can:

  1. Select the smart link you’d like to change the display for
  2. Choose Display embed from the dropdown.

Save your search criteria with filters

Use a filter to get to your frequently used search criteria while searching for issues in a project quicker. Select Issues in your project sidebar and run a search. When you’re happy with the search criteria, you can turn it into a filter by selecting Save filter.

Create subtasks in the list view

ROLLING OUT

You can now break down items into smaller subtasks in your list view. Subtasks are smaller items that relate to the overarching objective.

The new and improved board view

ROLLING OUT

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Manage your issue’s start and due dates from within the calendar

You can now manage your issue’s start date and due dates from within the calendar without opening the issue’s detailed view. Here's how:

  • To move the issue to a different due date, you can drag and drop it to the new due date
  • Adjust an issue’s start and end dates by selecting and dragging the edges of the issue to the desired date.

Learn more about managing your issues.

Choose the day of the week your calendar starts on

Most industries, countries, and teams work on different days and schedules all over the world. The calendar view allows you to choose the day of the week you’d like to start on.

To do this, select More (…) at the top-right of your calendar, and choose the day of the week you’d like your calendar view to start on.

Confluence

Hiding the Like button on archived pages

ROLLING OUT

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

ROLLING OUT

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

ROLLING OUT

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

ROLLING OUT

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

ROLLING OUT

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Include multiple excerpts from the same page

Currently, when you add multiple excerpt macros to a page, only the first one can be referenced on other pages because excerpt macros haven’t had a name that distinguishes them from the others on that page.

With this change, you can create a page that contains multiple excerpt macros and you can choose which excerpt you include on other pages by referencing its name.

Get the right help when you need it

ROLLING OUT

Now you can read help articles right from Confluence. Select the question icon ((question)) from anywhere to open the help panel on the right. When you open the help panel in space settings, you’ll see a list of topics related to the screen you’re on, and you can search for topics from anywhere in the site. And stay tuned – we’ll be adding topics to more parts of Confluence soon.

Transform a page into a blog

ROLLING OUT

There are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.

You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.

Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.

Add images and files to templates

When you are creating a new template or editing an existing one, you can make the template more interesting and useful by adding images and files.

You can insert those elements into the template in a few ways — drag the file directly into the template, type /image or /file, or select the Files & images button on the toolbar.

Space settings are easier to navigate

We reorganized and renamed some space settings, and added a search bar, to make it easier and faster to find the settings you’re looking for.

Turn off email notifications in Confluence

ROLLING OUT

We’re introducing the ability for Confluence product admins to turn off email notifications. When they're turned off, no emails will be sent for any activity that occurs within Confluence. End users do not have access to this setting, giving you more control over your organization’s data.

Go to Settings > Further configuration > Email notification.

Find archived content easily in advanced search

To help search for archived content easily across your Confluence site, we have updated the advanced search filters to include a new Archived content field. By default, archived content will not be included in your search results but you can choose to include archived content to find exactly what you need.

Get a personalized sort based on your latest activity

ROLLING OUT

Select the Pages section in a space sidebar to see all the pages in the space. You can now sort the cards by those that are most relevant to you based on your latest activity. As you work in Confluence, the cards shown when using the Relevant sort adjust with you.

Access your organization administration from any Atlassian product

ROLLING OUT

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Bitbucket

Receive an email notification when your pull request is merged

ROLLING OUT

Reminder: Because merging pull requests is an asynchronous operation, you can always navigate away from the pull request and rest assured that it will be merged.

In order to help you feel even more confident that your pull request has been successfully merged, we’ve added an email notification that you will receive once your pull request has been merged.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

ROLLING OUT

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Use the Bitbucket Cloud Migration Assistant (BCMA) to migrate to the cloud

ROLLING OUT

The Bitbucket Cloud Migration Assistant (BCMA) is an app that helps you move repositories and pull requests from Bitbucket Server to the cloud. Any active users in your Bitbucket Server instance are also migrated to your Bitbucket Cloud workspace, where you can go to access them and provide the proper permissions and settings across your workflows.

Built and maintained by Atlassian, the BCMA is free to install and use. The latest version of the migration assistant can be accessed in the Atlassian Marketplace. You must be using version 7.0 or later of Bitbucket Server to install and use the Bitbucket Cloud Migration Assistant.

Once installed, you can choose what you want to move to the cloud, start migrating at your convenience, and monitor the progress of everything throughout the migration process.

Powered by Confluence and Scroll Viewport.