• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket
• Compass

Introducing a new look for your Opsgenie integrations

Now you can add new integrations to your Opsgenie account and manage your existing ones from a single Integrations menu under Settings. We’ve also made integrations easy to set up using a simpler framework, which is currently available for Jira Software Cloud and Jira Service Management Cloud integrations. Select the integrations with a New highlight to try them.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

QR code enabled in Insight for Jira Service Management

To help you manage physical assets, we've added the ability to print QR codes to Insight in Jira Service Management Cloud. Printed QR codes can be applied to physical assets and then scanned to quickly find information about that object in Insight.

You can print QR codes for multiple objects by selecting Bulk actions > Print QR codes.

Learn more about printing QR codes in Insight for Jira Service Management Cloud.

Company-managed projects: Move fields around to change the issue layout

Change the issue layout of a company-managed project by dragging fields under Description fields, Context fields, Hidden fields, or Hide when empty sections. Learn how your fields appear in the issue view.


Select Project settings > Issue layout > Edit issue layout to change the issue layout of a company-managed project.

Learn what's new in Jira directly from the help menu

We've updated our release note experience, bringing it directly into Jira. Now, release notes are contextual, based on what features are delivered to your Jira site specifically.

You can view our feature announcements, improvements, bug fixes, experiments and more:

1. Select Help from the top navigation bar.
2. Select Find out what's changed in Jira.

No more getting lost after updating a workflow in team-managed projects

We heard that after updating a workflow, being forced to go to Project settings isn't always the best experience, especially if you opened the workflow editor from somewhere else. So now, after updating a workflow, we keep you in the workflow editor and let you navigate to wherever you want.

Filters: Collaborate easier with edit permissions

No more copying and recreating filters just to collaborate. A filter's owner can give anyone on the team permission to edit it. To try it out, go to your filter and select Details > Edit permissions.

Filters: Admins can retain access to a private filter by changing its owner

We heard that losing private filters from deleted users is a hassle, so we're giving admins the power to change the owner of both private and shared filters. This means that if a private filter's owner leaves your team, you can still access the filter by changing its owner. To see your team's filters and change their owners, go to Jira settings > Filters.

New Import Jira Server and Import Jira Cloud screens replaces the Restore system screen

The Restore system option, also commonly referred to as Site Import enabled you to import:

• Jira server backup files to migrate from Jira server to cloud
• Jira cloud backup files to reset the cloud site among other reasons

Recently, we announced that Site Import won’t be available for some users looking to import server backups to migrate from server to cloud. To make sure that users who want to import cloud backups aren’t impacted, we’ve now split Site Import into two screens.

• To import server backups, go to Settings > System > Import Jira Server
• To import cloud backups, go to Settings > System > Import Jira Cloud

Workflow: All validation errors in one place

We heard that going back and forth with errors while working with issues could be a hassle, so we’re putting all your validation errors in one place. If you have multiple validation errors when creating an issue or moving an issue through its workflow, you’ll now see them all in one flag or dialog box.

A faster way to refresh dashboards

No more refreshing gadgets one by one, and no more need to reload your entire dashboards page. You can now get the latest updates to all your gadgets in just one click. To try it out, go to a dashboard and select Refresh.

Deprecation notice - we are sunsetting the Jira Cloud for Mac app

In February 2022, we're sunsetting the Jira Cloud for Mac app. You don’t need to do anything; your work is up-to-date and available in Jira via your web browser.

Releases experience improved for Jira Software projects

We’ve uplifted the Releases experience in Jira, tidied things up, and made some minor changes to the layout of the page.

The new experience is similar in terms of functionality, but we've rewritten the code so we can maintain it more easily and add new features in the future.

We’ve also removed the option to trigger a Bamboo build when you release a Jira version. Bamboo and Jira Software integrations will continue to work, but you’ll need to run your builds directly in Bamboo rather than via a Jira release. Learn more about running a Bamboo build manually

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps for Jira - Edit issue descriptions

You can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Advanced Roadmaps for Jira - Horizontal Scrolling

Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Use embedded Confluence pages in Jira

Already using Confluence? Now you can see, create, and edit Confluence pages without leaving Jira Software project pages.

Embed Confluence pages in 4 easy steps:

1. Navigate to Project pages in the project sidebar.
2. Select Connect to Confluence.
3. Search for the Confluence space you want to connect.
4. Select Connect.

Great! You're ready to view, create, and edit pages within Jira. Discover more about embedded Confluence pages in Jira.

Advanced Roadmaps - Infer dates from releases

In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates. Learn more about the wild world of scheduling issues according to releases in Advanced Roadmaps!

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Roadmaps - Inline issue create for story level issues

Now when you want to insert child issues into your roadmap view, you won't need to reposition them after they're created.

This new update allows you to create and then insert a child issue. To use it, hover on the edge of the two issues between which you'd like to create a new one, then select the + that appears. Once you've created your issue, it'll automatically be inserted at that ranking.

Learn how to get started with the Code feature in Jira

We updated the Code in Jira page so it now has guidance to help you do the following:

• connect your SCM tool
• link repositories to your Jira Software project
• see development insights in Jira issues.

Go to Code in the project menu to get started.

Bulk review all Fisheye commits associated with a single Jira issue

For customers using the Fisheye-Crucible integration with Jira Software, we’ve added a new bulk review link to the Commits tab in the development details dialog. Rather than creating individual reviews for each file, you can now create reviews for all the commits associated with a Jira issue in one go.

Here’s how:

1. Open a Jira issue
2. In the Development panel, click on the number of commits to open the development dialog
3. On the Commits tab, make sure you are viewing your Fisheye repositories and select Create review for all commits

Add, edit, or delete comments in Insight

If you have the permission to edit an object, you can now also add comments to an object in Insight. You can also edit or delete any existing comments.

You can view, add, edit, and delete comments by selecting Activity > Comments in the Object view.

Learn about adding, editing, or deleting comments.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Introducing a new look for your Opsgenie integrations

Now you can add new integrations to your Opsgenie account and manage your existing ones from a single Integrations menu under Settings. We’ve also made integrations easy to set up using a simpler framework, which is currently available for Jira Software Cloud and Jira Service Management Cloud integrations. Select the integrations with a New highlight to try them.

Object Schema Import enabled

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Improved SLA format for longer dates

We’ve improved the way to display the service level agreement (SLA) goal times to enhance the agent experience on both queue view and issue view: displays the relative time and date. For example, it'll display today, yesterday, tomorrow, or the exact date for completed, or breached SLAs. We've also introduced a tooltip to show hours remaining or past, and the percentage towards the SLA goal.

Out-of-the-box knowledge base now available in your service project

We’ve brought Confluence’s rich editing experience to Jira Service Management to help you level up your knowledge base management. Your team can now create and edit knowledge base articles without leaving your service project.

Learn how to set up your native knowledge base in Jira Service Management.

Once you’ve set up your knowledge base, select the Create article button and start creating content directly in the editor that opens up within your service project. Your agents can also create new knowledge base articles from the issue view.

Changes to incidents in Jira Service Management

We've increased the capability of incidents in Jira Service Management. You can now connect your Slack workspaces and create dedicated chat channels for each incident, send emails to incident stakeholders to keep them updated, and mark incidents as major to view them in a separate queue. Please note, some of these features will automatically appear, and some will need to be turned on by an admin.

Also, we've removed the Major Incidents section that pulls incidents from Opsgenie, removed the Create major incident button from the top of the issue view, and added a Major incident toggle under the Details section of the issue view. Read more about all the changes to incidents in this community post.

Content editing for customer notifications is disabled for free plans and evaluators

If you’re on a Free plan or trial period of Jira Service Management, the ability to edit customer notifications is disabled to reduce the risk of generating spam emails. You are able to view the content of the customer notifications. Learn more about creating and editing customer notifications

Embed the List view in Confluence and more

Smart links are a richer way to hyperlink your team’s work in other Atlassian products such as Confluence. Instead of just seeing a URL, you can now view your project’s work in the List view. Simply paste the business project’s List view link into the editor and it will create a smart link. You can now embed the List, Calendar, and Timeline view.

The new and improved board view

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Add people to your project

Collaborate with your team by inviting more people to your business project from the list, board, calendar, and timeline view. Select the invite button at the top of your preferred view in your business project, and fill out the details.

Customize the cards on your board

You can customize the cards shown on your board to see the information that’s most important to you. You can choose to see as much or as little information on the cards of your issues on the board.

To adjust what information you view for the cards on the board, you can:

1. Select More at the top-right of your screen in the board view
2. Select Customize cards
3. Choose what values you’d like visible on your cards by selecting or deselecting the field you’d like to view. The fields of the cards will automatically adjust on your board.

Filter your items by date range

You can now filter the items in your list, calendar, and timeline views by date range.

1. Select Filter at the top right of the list, calendar, or timeline view
2. Go to + More filters
3. Select the date range of items you’d like to view.

Learn more about filters.

Filter by assignee using avatars

Filter your items by assignee in any view by selecting the avatar. To see the items assigned to a particular team member, select their avatar at the top right of your preferred view, and it will filter the items by assignee.

Type the URL "make.page" to create a Confluence page

Speed up the process of creating a page in Confluence by typing make.page in the URL of your browser. The page is created in your personal space, and you can start editing right away. The page can be moved later once you've jotted down your ideas. If you don't have a personal space, the page will be created in the space you visited most recently.

Learn more about this shortcut

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Invite guests for external collaboration (early access)

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Find your way with the new Home

Quickly get back to your work, catch up on relevant activity, and discover what’s happening with the new Home. Select Home in the global navigation bar.

Learn more about the updates to Home

Space settings are easier to navigate

We reorganized and renamed some space settings, and added a search bar, to make it easier and faster to find the settings you’re looking for.

Android app update v2.13 - Dec 1st, 2021

Say goodbye to all the scrolling and searching—now you can jump straight to comments by tapping the comments icon at the bottom of the page.

Import files from Microsoft OneDrive and SharePoint

Bring into Confluence existing content from different Microsoft OneDrive and SharePoint sites. Once you gather up all the information scattered in various places, Confluence can be the one place your team goes to as their source of truth.

To import OneDrive and SharePoint files:

1. Create a Confluence page
2. Select the Import tab from the panel on the right
3. Select OneDrive and choose the file to import

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Search terms stick around

When you are looking for the right content using the global search, the text you entered and any filters you chose don’t go away when you select a result in the list or navigate somewhere else.

Horizontal global navigation bar now available!

Help us welcome horizontal navigation to Bitbucket Cloud. We are joining Jira and Confluence Cloud and moving our global navigation from a vertical bar along the left side to a horizontal bar displayed along the top of Bitbucket Cloud. This update:

• provides a consistent user experience for our customers using other Atlassian products
• moved pull requests, issues, and snippets to the dropdown menu under More
• features a global ‘Create’ button that displays the most frequently used global and contextual ‘create’ actions

Ready to try the new horizontal navigation bar? Learn more about it in the Bitbucket Community.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Display metrics on components

You can now create and connect metrics to your components and display the metrics on your component's overview page. Connecting metrics to components in Compass helps you track their performance and that of their owner teams.

LaunchDarkly app helps you visualize feature flags for related Compass components

The LaunchDarkly app is now available under Apps in Compass. Install and configure this app to quickly see which feature flags are currently active and a timeline of when they were added, removed, or modified.

Once the app is installed, select LaunchDarkly from the left side menu on a component's details page to see the feature flag information.