• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket
• Compass

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Dashboards: Restore dashboards from the trash

We heard there are times you want a dashboard back after you delete it, so we’re adding the option to trash a dashboard instead of deleting it right away. Trashed dashboards can be restored until they’re permanently deleted after 60 days. Learn more about managing shared dashboards.

A faster way to refresh dashboards

No more refreshing gadgets one by one, and no more need to reload your entire dashboards page. You can now get the latest updates to all your gadgets in just one click. To try it out, go to a dashboard and select Refresh.

Workflow: All validation errors in one place

We heard that going back and forth with errors while working with issues could be a hassle, so we’re putting all your validation errors in one place. If you have multiple validation errors when creating an issue or moving an issue through its workflow, you’ll now see them all in one flag or dialog box.

Filters: Admins can retain access to a private filter by changing its owner

We heard that losing private filters from deleted users is a hassle, so we're giving admins the power to change the owner of both private and shared filters. This means that if a private filter's owner leaves your team, you can still access the filter by changing its owner. To see your team's filters and change their owners, go to Jira settings > Filters.

Filters: Collaborate easier with edit permissions

No more copying and recreating filters just to collaborate. A filter's owner can give anyone on the team permission to edit it. To try it out, go to your filter and select Details > Edit permissions.

No more getting lost after updating a workflow in team-managed projects

We heard that after updating a workflow, being forced to go to Project settings isn't always the best experience, especially if you opened the workflow editor from somewhere else. So now, after updating a workflow, we keep you in the workflow editor and let you navigate to wherever you want.

Learn what's new in Jira directly from the help menu

We've updated our release note experience, bringing it directly into Jira. Now, release notes are contextual, based on what features are delivered to your Jira site specifically.

You can view our feature announcements, improvements, bug fixes, experiments and more:

1. Select Help from the top navigation bar.
2. Select Find out what's changed in Jira.

QR code enabled in Insight for Jira Service Management

To help you manage physical assets, we've added the ability to print QR codes to Insight in Jira Service Management Cloud. Printed QR codes can be applied to physical assets and then scanned to quickly find information about that object in Insight.

You can print QR codes for multiple objects by selecting Bulk actions > Print QR codes.

Learn more about printing QR codes in Insight for Jira Service Management Cloud.

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Company-managed projects: Move fields around to change the issue layout

Change the issue layout of a company-managed project by dragging fields under Description fields, Context fields, Hidden fields, or Hide when empty sections. Learn how your fields appear in the issue view.


Select Project settings > Issue layout > Edit issue layout to change the issue layout of a company-managed project.

Advanced Roadmaps for Jira - Export a static screenshot (.png) of your plan

When you're presenting your roadmap to stakeholders and colleagues alike, you can now quote the beloved Nickelback and say "Look at this photograph..."

That's right, you can now export a screenshot of your plan in Advanced Roadmaps using the Export to a image (.png) function. To use it, set your timeline to show the issues that you want to include in your screenshot, then use Share as > image (.png).

Learn more about exporting your timeline as an image

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Allow domain-based signups for internal customers

Previously when an internal customer, such as an employee at your company, raised a request for the first time, a portal-only account was generated if an Atlassian account hasn't previously been provisioned for them.

To avoid multiple account conflicts*,* we've introduced the capability to create Atlassian accounts for your internal customers via portal signup, based on their email domain. Once enabled, Atlassian accounts will be created for customers with an email domain on your site's approved domains.

IQL validation in basic JQL mode

Ever struggled to figure out what wasn’t working with an IQL function in the basic JQL mode? Validation now works with IQL in the basic JQL mode, making it easier than ever to get your Insight in Jira Service Management queries up and running. Learn more about using Insight Query Language (IQL)

New Import Jira Server and Import Jira Cloud screens replaces the Restore system screen

The Restore system option, also commonly referred to as Site Import enabled you to import:

• Jira server backup files to migrate from Jira server to cloud
• Jira cloud backup files to reset the cloud site among other reasons

Recently, we announced that Site Import won’t be available for some users looking to import server backups to migrate from server to cloud. To make sure that users who want to import cloud backups aren’t impacted, we’ve now split Site Import into two screens.

• To import server backups, go to Settings > System > Import Jira Server
• To import cloud backups, go to Settings > System > Import Jira Cloud

Limiting the number of child issues displayed on the issue view

To plan for a future performance improvement, we’re limiting the number of child issues displayed on an issue to 100. You can still have more than 100 child issues on an issue, but you’ll have to view them in search.

Delete knowledge base drafts

Manage your unpublished articles and remove clutter by deleting drafts you no longer need from your knowledge base.

Bulk review all Fisheye commits associated with a single Jira issue

For customers using the Fisheye-Crucible integration with Jira Software, we’ve added a new bulk review link to the Commits tab in the development details dialog. Rather than creating individual reviews for each file, you can now create reviews for all the commits associated with a Jira issue in one go.

Here’s how:

1. Open a Jira issue
2. In the Development panel, click on the number of commits to open the development dialog
3. On the Commits tab, make sure you are viewing your Fisheye repositories and select Create review for all commits

Learn how to get started with the Code feature in Jira

We updated the Code in Jira page so it now has guidance to help you do the following:

• connect your SCM tool
• link repositories to your Jira Software project
• see development insights in Jira issues.

Go to Code in the project menu to get started.

Roadmaps - Inline issue create for story level issues

Now when you want to insert child issues into your roadmap view, you won't need to reposition them after they're created.

This new update allows you to create and then insert a child issue. To use it, hover on the edge of the two issues between which you'd like to create a new one, then select the + that appears. Once you've created your issue, it'll automatically be inserted at that ranking.

Advanced Roadmaps - Infer dates from releases

In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates. Learn more about the wild world of scheduling issues according to releases in Advanced Roadmaps!

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Advanced Roadmaps for Jira - Edit issue descriptions

When you select the issue description field and issue title on your Advanced Roadmaps timeline, an editor window will appear. In this, you can edit either field, then select Save to commit your changes.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Team-managed projects: Custom filters for your board and backlog

We’ve introduced custom filters to help you find issues in a busy board and backlog. Powered by Jira Query Language (JQL), project admins can now create saved and reusable search terms to quickly find relevant issues.

Learn more about custom filters in team-managed projects

Team-managed projects: Set up new statuses without leaving the workflow editor

If you add a new status in the workflow editor, you can now assign it to a board column straight away. You can choose to keep your new status hidden, or drag and drop it to a column so it’s visible on your board and backlog.

Learn how to manage statuses in your workflow

Releases experience improved for Jira Software projects

We’ve uplifted the Releases experience in Jira, tidied things up, and made some minor changes to the layout of the page.

The new experience is similar in terms of functionality, but we've rewritten the code so we can maintain it more easily and add new features in the future.

We’ve also removed the option to trigger a Bamboo build when you release a Jira version. Bamboo and Jira Software integrations will continue to work, but you’ll need to run your builds directly in Bamboo rather than via a Jira release. Learn more about running a Bamboo build manually

Team-managed projects: Add images to issues on your board

A picture is worth a thousand words, especially on a busy board. Now, you can make issues stand out by enabling card cover images. This means that any images you attach to an issue will be displayed as a card cover on your board.

To try it out, go to Project settings > Board > Card cover images.

New settings for completed epics on your roadmap

Define how many completed issues appear on your timeline using the new Issue display range function in the View settings menu.

Set your timeline to show completed parent-level issues from the last one, three, six, nine, or twelve months. You can also choose to hide all completed parent-level issues.

Team-managed projects: New keyboard shortcuts

Quickly order issues on your board and backlog. Choose an issue, and select 's' then 't' on your keyboard to send it to the top of the list or select 's' then 'b' to send it to the bottom.

Edit OAuth credentials permissions in Jira for your self-hosted tools

If your Jira Software Cloud site is integrated with self-hosted tools using OAuth, you can now edit your OAuth credentials permissions by adding or removing permissions for a tool. Adding a new permission will give the tool access to start sending in the type of data granted by the permission (e.g. deployment information). Removing a permission will revoke the tool’s access to send in the type of data that was granted by the permission. Learn more about creating OAuth credentials in Jira Software Cloud.

To edit your OAuth credentials permissions:

1. Log in to Jira and select Settings > Apps.
2. From the sidebar, select OAuth credentials.
3. In the three-dots menu under Actions, select Edit permissions.
4. Update the permissions you want to add or remove and select Save.

Filter by Component in your roadmap view

Focus in on the work that matters most to you. You can now filter issues based on their assigned Component when looking at your roadmap view.

Learn more about filtering issues on your roadmap view.

View deployment information on the release page

If you've integrated a CI/CD tool with your Jira site and your team includes issue keys in branch names, commit messages, and pull requests, you'll now see information about your deployments on the release page.

A new column, Deployments, will show an icon to indicate whether an issue has been deployed successfully and a label to tell you what environment it’s been deployed to.

Learn more about using the release page to check the progress of a version.

jsm-insight-legacy-fe-comments-enabled

If you have the permission to edit an object, you can now also add comments to an object in Insight. You can also edit or delete any existing comments.

You can view, add, edit, and delete comments by selecting Activity > Comments in the Object view.

Learn about adding, editing, or deleting comments.

Content editing for customer notifications is disabled for free plans and evaluators

If you’re on a Free plan or trial period of Jira Service Management, the ability to edit customer notifications is disabled to reduce the risk of generating spam emails. You are able to view the content of the customer notifications. Learn more about creating and editing customer notifications

Changes to incidents in Jira Service Management

We've increased the capability of incidents in Jira Service Management. You can now connect your Slack workspaces and create dedicated chat channels for each incident, send emails to incident stakeholders to keep them updated, and mark incidents as major to view them in a separate queue. Please note, some of these features will automatically appear, and some will need to be turned on by an admin.

Also, we've removed the Major Incidents section that pulls incidents from Opsgenie, removed the Create major incident button from the top of the issue view, and added a Major incident toggle under the Details section of the issue view. Learn more about all the changes to incidents in this community post.

Improved SLA format for longer dates

We’ve improved the way to display the service level agreement (SLA) goal times to enhance the agent experience on both queue view and issue view: displays the relative time and date. For example, it'll display today, yesterday, tomorrow, or the exact date for completed, or breached SLAs. We've also introduced a tooltip to show hours remaining or past, and the percentage towards the SLA goal.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Suggested knowledge base articles on the portal will now show snippets

The suggested knowledge base articles that your customers see on the portal will now include the most relevant snippets from the articles, determined by AI, to help find the information they need, faster.

Quickly identify comments from external emails

If you have allowed external emails to be added as comments on issues, you can now quickly identify these comments as they will have NOT A REQUEST PARTICIPANT next to the comment in the issue and the portal. Learn how to allow external emails to be added as comments on issues.

New approvals configuration experience

We’ve updated the way you configure your approval steps in Jira Service Management to make the process easier.

Learn how to add an approval step to a workflow.

Get to your objects quicker with Insight in Jira Service Management

No more scrabbling around trying to track down that hard-to-find object - our new overview page for Insight gives you a bunch of new ways to access your favorite, recently visited objects and object schemas.

Even better, there’s a cross-schema search bar front and center to save you time! Learn more about searching for Insight objects.

Out-of-the-box knowledge base now available in your service project

We’ve brought Confluence’s rich editing experience to Jira Service Management to help you level up your knowledge base management. Your team can now create and edit knowledge base articles without leaving your service project.

Learn how to set up your native knowledge base in Jira Service Management.

Once you’ve set up your knowledge base, select the Create article button and start creating content directly in the editor that opens up within your service project. Your agents can also create new knowledge base articles from the issue view.

Forms: Get the information you need, when you need it

Forms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or 
add forms to existing issues to gather new information as it’s needed.

We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.

Learn more about forms in Jira Service Management.

Access more help articles within Jira Service Management

We've updated the links within Jira Service Management to open support articles in the help panel, instead of on Atlassian Support. This will save time and allow you to read articles without leaving the page you're working on.

Performance and scale improvements for loading queues

For queues with more than 1000 issues (previously 10000 issues), the issue count badge will show 999+  in the project sidebar. The exact issue count will be visible in the queue view when the queue is actively selected. This brings improvement to issue count refresh performance for all queues in the project sidebar.

View the number of stakeholders from the issue view

We’ve slightly updated how you view and add stakeholders to your incidents. Now you can view the number of stakeholders directly from the incident's issue view. Select Stakeholders to view and add more people. Learn how to add and manage stakeholders.

Add the Insight field to statistics gadgets

We know that using dashboards to analyze how certain fields and features are being used by your team is incredibly useful - so we've brought that functionality to Insight fields.

Just like the Server version, you can now analyze your Insight fields in Jira Service Management using gadgets when configuring a dashboard. These gadgets include pie charts, workload pie charts, heat maps, two-dimensional filter statistics, and issue statistics gadgets. Learn more about managing gadgets and dashboards.

The new and improved board view

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Invite guests for external collaboration (early access)

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Find your way with the new Home

Quickly get back to your work, catch up on relevant activity, and discover what’s happening with the new Home. Select Home in the global navigation bar.

Learn more about the updates to Home

Android app update v2.13 - Dec 1st, 2021

Say goodbye to all the scrolling and searching—now you can jump straight to comments by tapping the comments icon at the bottom of the page.

Import files from Microsoft OneDrive and SharePoint

Bring into Confluence existing content from different Microsoft OneDrive and SharePoint sites. Once you gather up all the information scattered in various places, Confluence can be the one place your team goes to as their source of truth.

To import OneDrive and SharePoint files:

1. Create a Confluence page
2. Select the Import tab from the panel on the right
3. Select OneDrive and choose the file to import

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Search terms stick around

When you are looking for the right content using the global search, the text you entered and any filters you chose don’t go away when you select a result in the list or navigate somewhere else.

Type the URL "make.page" to create a Confluence page

Speed up the process of creating a page in Confluence by typing make.page in the URL of your browser. The page is created in your personal space, and you can start editing right away. The page can be moved later once you've jotted down your ideas. If you don't have a personal space, the page will be created in the space you visited most recently.

Learn more about this shortcut

Horizontal global navigation bar now available!

Help us welcome horizontal navigation to Bitbucket Cloud. We are joining Jira and Confluence Cloud and moving our global navigation from a vertical bar along the left side to a horizontal bar displayed along the top of Bitbucket Cloud. This update:

• provides a consistent user experience for our customers using other Atlassian products
• moved pull requests, issues, and snippets to the dropdown menu under More
• features a global ‘Create’ button that displays the most frequently used global and contextual ‘create’ actions

Ready to try the new horizontal navigation bar? Learn more about it in the Bitbucket Community.

• All new users to Bitbucket Cloud as of February 28, 2022 will see and be using the horizontal navigation bar.
• As of March 28, 2022, users will begin seeing the horizontal navigation whether or not they have opted in to the experience.
• Legacy Bitbucket Cloud users will have the option to opt in and out of the horizontal navigation experience through mid-April.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Create a new component that's automatically added as a dependency

When adding dependencies to your component, you can now create a new component that's automatically added as an upstream dependency to your component. This experience enables you to combine the two actions of creating a new component and adding it as a dependency of another component into one seamless flow. You can use this method when the component you want to add as a dependency doesn't already exist is Compass.

Visualize component dependencies on a spatial, interactive map

The dependency map is a spatial and interactive representation of the component dependencies recorded in Compass. When you add component dependencies in Compass, the dependency map generates a visualization of these dependencies giving you a component-centric view of your software infrastructure. You can traverse the map to view and understand the interdependencies amongst the components or navigate to a particular component's details page to find out more information about that component.

LaunchDarkly app helps you visualize feature flags for related Compass components

The LaunchDarkly app is now available under Apps in Compass. Install and configure this app to quickly see which feature flags are currently active and a timeline of when they were added, removed, or modified.

Once the app is installed, select LaunchDarkly from the left side menu on a component's details page to see the feature flag information.