Atlassian Cloud changes Aug 8 to Aug 15, 2022
These changes have recently been rolled out to Atlassian Cloud sites.
Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.
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Atlassian Cloud
Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.
Find content across multiple Atlassian products
ROLLING OUTSearch across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.
To search across products:
- Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
- Select the tab of the other product you'd like to search within.
Control your workflow more easily by connecting one or more identity providers
ROLLING OUTWe’re giving you the ability to manage a variety of business and information security requirements. You’ll now have the flexibility to connect more than one identity provider to your Atlassian organization. We also simplified the workflow for managing user authentication and provisioning. You can now do it from one place.
You now have two types of directories for managing users in your organization: a local directory and an identity provider directory. The key changes are:
- We moved user login and sync to the new Identity providers screen
- You have two authentication policies by default: one for your local directory and one for your identity provider
- We automatically associate your domain’s user accounts with a linked directory.
Learn more about identity providers
To see your identity provider directory, go to admin.atlassian.com > Security > Identity providers.
G Suite becomes Google Workspace
COMING SOONWe’re changing G Suite in your organization administration by:
Renaming G Suite to Google Workspace in the product and support documents,
Moving G Suite to the new Identity providers screen,
And giving you two authentication policies out-of-the-box: one for your local directory and one for your identity provider.
Jira platform
Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.
Issue view: More information about your links
ROLLING OUT NEW THIS WEEKGet more information about your Confluence pages and Web links without going to another page. From the issue view, you can now learn more about your links, like when their content was last updated, whether they're restricted, and their assignees and statuses.
Add links to external resources in your portal
NEW THIS WEEKGive your customers access to helpful self-service knowledge, communication channels like chat, request forms, and much more from tools outside Jira Service Management right from your portal.
Learn more about sharing external resources and third-party tools directly from your portal.
Create a new team on behalf of others
NEW THIS WEEKUsers who create a new team have the option to remove themselves as a member. Previously, any user who creates a new team becomes a member by default.
To create a new team and remove yourself as a member:
- Select People from the top menu.
- Select Start a team.
- Under Invite people to your team, select X beside your name.
Workflows: Rules are categorised into three types
ROLLING OUT NEW THIS WEEKTo add clarity on when and how workflow rules are executed, we’ve grouped them into three types: Restrict transition, Validate details, and Perform actions. When you add or view rules on transitions, you’ll now see them sorted into their respective types.
Issue view: Expands in fields and comments
NEW THIS WEEKYou can now use expands in fields and comments on the issue view. Your team can use expands to show and hide long or secondary information that doesn't need to always be displayed. To try it out, start editing a text field or comment and select + > Expand in the editor toolbar.
New request type configuration experience
ROLLING OUT NEW THIS WEEKConfigure your request forms with ease, using a fresh drag and drop experience!
Bug fixes to team-managed issues in backlog
ROLLING OUTThis bug fix corrects unexpected behavior with issues in team-managed projects. Bug fix details:
- Team-managed epics and base-level issues on company-managed backlogs will render the same way as issues from company-managed projects.
- Team-managed base-level issues now show in the backlog (previously they were not included).
- Team-managed base-level issues are displayed in the same way as company-managed base-level issues. Previously, team-managed base level issues with a parent were displayed in the same way as subtasks.
Advanced Roadmaps - Keyboard shortcuts
ROLLING OUTAmaze your friends by using keyboard shortcuts to navigate your Advanced Roadmaps plan. With the press of a button, bam! the date range on your timeline changes. Press another button and kapow! the issue quick search opens. It might seem like magic, but it's really just the next step in planning with Advanced Roadmaps like a pro.
Learn more about the keyboard shortcuts coming to Advanced Roadmaps.
Dashboards: Automatically refresh dashboards to keep their data up to date
You can now ensure your dashboard data is up to date by setting dashboards up to automatically refresh. To try it out, just go to a dashboard and select More (···) > Configure automatic refresh. You can choose the frequency that your dashboards refresh in minutes.
Full page notifications
You can now view and manage notifications from a single page. From the notifications page, you can view the latest updates and filter past notifications by product.
To open the full page view of your notifications:
- Select Notifications (bell icon) in the navigation
- Select the Open in a new tab icon
Push notifications can now be time-sensitive on iOS
Collaboration just got faster in the Jira Cloud app for iOS. Direct mentions and ‘assigned to you’ push notifications can now be treated as time-sensitive, which means you’ll receive them even if your notifications are snoozed. Disable time-sensitive notifications via system settings.
New keyboard shortcuts have arrived
We've built new keyboard shortcuts for the issue view! Open an issue, then select 'd' (to update the issue's status), 'q' (to log work), 's' (to share the issue), or the left/right/up/down arrow keys (to scroll around the open issue).
View the whole list of shortcuts any time via Jira's help icon, or by selecting 'shift' + '/'.
Issue view: Maximum number of displayed child issues increased to 500
ROLLING OUTWe heard feedback that some of you needed to display more than 100 child issues on an issue. That's why we're increasing the maximum number of child issues you can see from an issue to 500. You can still have more than 500 child issues, but you'll have to view them in search.
Jira Admin - Changes in Advanced Roadmaps show in Jira Audit logs
Whether you use the Jira Administrator Audit logs for security purposes, or to diagnose problems in your Jira site, they'll now include some actions from Advanced Roadmaps.
Your audit logs will now record whenever a plan in Advanced Roadmaps is created, deleted, or the following updates are made:
- changes to the scheduling configurations
- adding or removing issue sources
- adding, changing, or removing exclusion rules
Workflow properties in team-managed projects
You can now use workflow properties to restrict statuses and transitions in team-managed projects. If you’re familiar with company-managed projects, these new properties work the same way. To try it, go to a team-managed workflow, select a status or transition, and select Properties in the sidebar.
Calling out new keyboard shortcuts
ROLLING OUTTo draw attention to new keyboard shortcuts, we've added a few small labels to the keyboard shortcuts list. To see the keyboard shortcuts list from your project, press '?' ('Shift + /') on your keyboard.
Alternatively, you can select your username's menu (or the '?' menu if you are using Jira Agile with Jira Cloud) and select 'Keyboard shortcuts' from the list.
Fixed weblinks in issues
ROLLING OUTWe've fixed the experience of adding links to issues. If you need to add a link to your issue, all valid URLs (including those using special characters) should now be accepted.
Plain text pasting in the editor on Cmd+Shift+v
To stop links from becoming Smart Links when creating content in the editor, just use Cmd/Ctrl + Shift + V when you paste content.
Use this command to paste copied links to keep URLs in their original format.
You can also use Cmd/Ctrl + Z to change a link back to its original URL if it has already converted to a Smart Link.
Export form data from search results
Download an XLSX file that includes all of the responses from your selected form.
Advanced Roadmaps - Timeline header improvements
Please welcome some small visual tweaks to make your planning experience easier. These are designed to make the dates on your timeline easier to read, while not compromising functionality. These changes are:
- more granular date breakdowns across the top of your timeline, such as dates showing when viewing your plan in the Weeks view setting
- the current day (or "Today") is highlighted with a blue box, and;
- hover on releases to get a sneak-peek at the release's name and ship date
Allow all licensed users to view and edit the contents of an Insight custom field
We've simplified the permissions for the Insight custom field so that you can leverage it across Jira Software, Jira Service Management, Jira Work Management, and your portals.
Portal users already have temporary "Object Schema User" roles so they can view and select objects in the Insight custom field when they appear in the portal. Now, Jira Software, JSM, and JSW users will also have temporary "Object Schema User" roles that allow them to view and edit the contents of an Insight custom field within issues where they already have existing edit permissions.
These roles will not count towards the total number of users on your license.
Create branches in GitLab using automation
ROLLING OUTBig change for software teams! You can now create GitLab branches using automation rules. For example, you could make a rule that automatically creates a branch whenever an issue moves to In progress.
To give this a try:
- Navigate to your Jira project and select Project settings > Automation.
- Select Create rule.
- Choose a trigger for your rule, and then select the Create Confluence page action.
You'll also need to set up a connection between GitLab and your Jira project - Learn more about connections in automation
Site import: new import progress tracking
Site import allows you to import Jira Server and Jira Cloud backup files into Jira Cloud. We’ve updated the page where you track the import progress of your backup files into Jira Cloud. The new page is designed to give you a clear view of import stages, including what's running, what’s queued, and what’s complete.
Preview smart links by hovering over them
You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.
Create branches in Bitbucket using Jira automation
ROLLING OUTYou can now create branches in Bitbucket, using automations in Jira. For example, you could set up an automation rule so that whenever an issue moves to In progress, a corresponding branch is created if it's a bug.
To give this a try:
- Navigate to your Jira project and select Project settings > Automation.
- Select Create rule.
- Choose a trigger for your rule, and then select the Create branch in Bitbucket action.
You'll also need to set up a connection between Bitbucket and your Jira project. Learn more about connections in automation.
Create branches in GitHub using Jira automation
ROLLING OUTYou can now create branches in GitHub, using automation rules in Jira. For example, you could set up an automation rule so that whenever an issue moves to In progress, a corresponding branch is created if it's a bug.
To give this a try:
- Navigate to your Jira project and select Project settings > Automation.
- Select Create rule.
- Choose a trigger for your rule, and then select the Create branch in GitHub action.
You'll also need to set up a connection between GitHub and your Jira project. Learn more about connections in automation.
Loading search results got faster
To load search results faster, we’ll now display issues that were created in the last 30 days when you select Search in the navigation bar > Advanced issue search or Go to: All issues.
You can change the search criteria or use the Jira Query Language (JQL) to find issues that were created earlier.
Issue view: Start of week in date pickers adjust your language
ROLLING OUTThe start of the week in date pickers now adjust to the language you set in your personal settings. For example, if you choose English (US), you’ll see Sunday as the start of your week. If you choose English (AU), you’ll see Monday instead.
Jira Software
Jira Roadmaps - Deprecating the Epic status field
NEW THIS WEEKOver the past few months, we've been working to redesign hierarchical structures within Jira Software in preparation for future projects. One large focus of this has been the deprecation and replacement of the Epic status field. You can read more about the entire project on this post in the Atlassian Community.
With this update, the roadmap now uses the Issue status field to determine when an issue is marked as "Completed" instead of the Epic status field as it did previously. As it stands today, most users already use the Issue status field to denote the status of issues, epics included, and can expect little to no impact from this change.
However, some users might see epics that were marked as completed repopulate on their timelines. If this change effects your roadmap, please refer to the documentation for a few simple ways to resolve these issues. Learn how to remove unwanted epics from your timeline.
Deployments timeline experience gets an update along with faster load times
NEW THIS WEEKAs part of our ongoing work to improve performance in Jira, we’ve changed the way subtasks display on the deployments timeline:
• You’ll still see subtasks on the timeline, but you won’t see a badge showing which epic a subtask belongs to.
• If you filter the deployments timeline by epic, we won’t show any subtasks in the results.
These changes mean the deployments timeline will load faster for Jira projects with a large amount of deployment data. It also brings this experience in line with similar experiences in Jira, like the backlog and the roadmap.
Updated navigation for project settings in Jira Software and Jira Work Management
NEW THIS WEEKWe’ve reordered items in your project’s left-side navigation to prioritize settings that impact the entire project. Project-level settings have been moved closer to the top, so they’re easier to find. Board and issue-level settings now sit below them. This change is being rolled out to:
- Jira Software, both company and team-managed projects
- Jira Work Management, team-managed projects only
From your project's left-side panel, select Project settings to view the updated navigation.
Bitbucket Cloud diffstat details are no longer shown in Jira Software projects
NEW THIS WEEKIf you've integrated Bitbucket Cloud with your Jira Software project, diffstat details will no longer be available in the Commits tab in the Development dialog. Your commits will still be displayed, but the associated file information won’t be shown in Jira. You’ll need to select the commit ID or follow the "View" link in the File column to see the commit file details in Bitbucket.
Set up release automations via the Releases hub
NEW THIS WEEKIf you use releases and versions to organize your work in Jira Software, you can now set up release automations via the Releases hub and the version details page. Release automations can trigger certain tasks or processes whenever you create, update, release, or unrelease a version in Jira. For example, you can set up an automation rule to create a page in Confluence each time you release a version.
Learn more about Jira Cloud automation.
To get started:
- Log in to your Jira Software project and go to Releases.
- Select the lightning bolt icon, then select Create automation.
- Choose a trigger (for example, "Version updated") to start creating your release automation rule.
Personalized templates for new teams
NEW THIS WEEKWe’ve updated our Jira sign up process so that if you’re signing your team up, you can easily access the most useful project templates for your type of work, straight away. By simply selecting your team or function during the sign up stages, we’ll show you different and personalized project templates. For example, if you tell us that you’re part of a marketing team we’ll show you templates designed for event planning, marketing campaigns, go-to-market plans, etc.
You’ll see the most relevant templates straight away, so you’re ready to work and collaborate with Jira from day one.
Issue view: New way to create linked issues
NEW THIS WEEKIn addition to creating linked issues with the quick-add button, you can now add to your list of linked issues while viewing them.
This means that if you have a long list of linked issues, you no longer need to scroll up and down to add and view them.
Go to an issue's Linked issues section and select + Create linked issue.
Jira Roadmap - View your releases on your timeline
NEW THIS WEEKPlan your team's work against releases from your roadmap view. Releases associated with your board now show at the top of your timeline.
Learn more about how releases show on your project roadmap in Jira Software.
Company-managed projects: Limit sprint selection to relevant sprints
NEW THIS WEEKWhen assigning an issue to a sprint, you can now limit the sprint selection in the sprint dropdown menu on the issue create screen and issue detail screen, so it will only display sprints from the selected project (rather than all sprints from your entire Jira site). Open the sprint dropdown menu in an issue's sprint field, and select Only show sprints in this project.
Team-managed projects: Set up new statuses without leaving the workflow editor
NEW THIS WEEKIf you add a new status in the workflow editor, you can now assign it to a board column straight away. You can choose to keep your new status hidden, or drag and drop it to a column so it’s visible on your board and backlog.
Team-managed projects: Custom filters for your board and backlog
ROLLING OUTWe’ve introduced custom filters to help you find issues in a busy board and backlog. Powered by Jira Query Language (JQL), project admins can now create saved and reusable search terms to quickly find relevant issues.
Learn more about custom filters in team-managed projects
To get started with custom filters:
1. From your team-managed project, go to Project settings > Board > Custom filters.
2. Create your first custom filter using JQL. If this is your first time using JQL, select ? in the top navigation bar to learn the basics.
Install development apps from the Marketplace without leaving Jira
If you've enabled the Code feature or the Deployments feature in your Jira Software cloud project, you can now install Marketplace apps directly from the Code page and the Deployments page. This allows you to connect your development tools to your Jira project without having to go to the Marketplace. Learn more about enabling the Code feature or integrating your deployments with Jira.
To get started:
- Log in to your Jira Software cloud project.
- Select Code or Deployments from the project menu.
- Scroll down to the Atlassian Marketplace section and select the app you want to install.
- Follow the steps to finish installing your app.
You can also install Marketplace apps via the Jira issue view by selecting Integrate source code in the Development panel.
Jira Roadmaps - Increase issue limit from 3k to 5k issues
ROLLING OUTBask in the glory of longer, more detailed project plans. Your project roadmap can now show 5,000 issues instead of the paltry 3,000 issues it could before.
much planning. very issues. wow.
Jira Roadmap - Fullscreen mode
A wise person once said "Go big or go home," and our development team took that to heart. That's why you can now toggle a fullscreen mode of your Jira roadmap!
Use the double arrow icon in the bottom right of your screen (near the timeframe adjustment tool), and watch your plan grow beyond its current limits!
Add links to a version with the new Related work feature
We've made an exciting change to the Releases experience in Jira Software. You can now add links to a version using the new Related work feature!
This feature allows you to link documents, dashboards, and any other work to your version, so your team members and stakeholders can easily find release-related items. For example, you might add links to release notes, analytics dashboards, design specifications, and relevant support documentation.
Here’s how to add links to a version:
- Log in to your Jira Software project.
- Select Releases from the side menu, then select a version.
- Select Add in the Related work section.
- Enter the URL for the work you want to link.
- Add a description (this step is optional).
- Select a category and save.
Links will be displayed in the Related work section on the version’s release page.
Layout tweaks for feature flags in the Jira issue view
We've made some small changes to the way you interact with feature flags in the development panel on Jira issues.
If a feature flag is already connected to an issue, you can create or connect another feature flag by hovering over the feature flag name and selecting the + symbol to open the feature flag menu. To view the details of a connected feature flag, select the link icon next to the + symbol.
Roadmaps - Child-level issue planning for kanban teams
Fresh out of beta! When planning work for your kanban teams from the roadmap view, you can now view schedule bars for child issues and adjust their dates. This makes planning easy-breezy! Learn more about this newfangled feature in our documentation.
It's not enabled by default, but it's simple to turn on. Learn how to enable it here.
Inline editing now available on the version details page
ROLLING OUTWe've added inline editing for some fields on the version details page! Rather than going back to the main Releases hub to edit a version, you can now edit the following details directly on the version details page:
• version name
• version description
• start date
• release date
To edit any of these details, simply select the field and enter your changes. Only project admins or product admins can edit a version.
Edit an issue's priority from the backlog
You can now edit the priority of your issue straight from the backlog. You no longer need to open an issue to edit the priority.
Get help to integrate deployments with Jira with a step-by-step guide
If you've enabled the Deployments feature in Jira but you haven't finished setting up your team's CI/CD integration, help is here. Head to the Deployments page for a step-by-step guide on connecting your tools, linking issues to development work, and sending deployment information from your tools to Jira.
To view this guide at any time, select the meatball menu at the top-right of the Deployments timeline.
New automation templates to help you streamline release-related tasks
We've created new automation templates for teams who use releases and versions to organize their work in Jira Software Cloud.
The templates are designed to help you save time by automating release-related tasks or processes that you normally do manually. For example, you can use the new templates to automatically send a Slack message when you release or unrelease a version, or to set up a new feature flag in LaunchDarkly when you create a new version.
Learn more about Jira Cloud automation.
To get started:
- Log in to your Jira Software project, then select Releases from the side menu.
- On the Releases page, select the lightning bolt icon to open the automation menu.
- Choose a template from the menu, or select Create automation to set up your own automation rule.
Roadmaps - Save drafts of your issues for later use
When using the inline issue creation function on your roadmap, incomplete issues are saved as drafts. If you click out of the issue creation box, what you type there will be held as a draft.
To save a new issue from your roadmap, you need to hit Enter to save it.
Company-managed projects: Updated navigation order for notifications and automation
In your project’s left-side navigation, we’ve moved notifications and automation closer to the top, so they’re easier to find. This improvement is part of a broader change to prioritize settings that impact the entire project.
From your project’s left-side panel, select Project settings to view the updated navigation.
Jira Service Management
Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.
See your excluded approvers at a glance
NEW THIS WEEKWhen viewing an issue that's waiting for approval, you can now see who has been excluded from approving that issue.
In the top right of the issue view, under the issue's Status, select the approval details. From here, you'll see any excluded approvers under Excluded approvers.
Add request participants by mentioning users in portal comments
NEW THIS WEEKCustomers can now add request participants to a request by mentioning users in comments on the portal. To mention a user, they can type in ‘@' followed by the user’s name in the comment box.
Import data from URL using Jira Service Management Cloud
NEW THIS WEEKNo more downloading and re-uploading data to get it into Insight in Jira Service Management!
If you store your CSV or JSON data online, you can now import directly from a URL into Insight, and refresh it with the click of a button.
To import data from a URL into Insight in Jira Service Management:
- Select your object schema
- Select Configure > Import > Create import
- Choose either JSON Import or CSV Import as the import type
- Select Import data from a web address
Simplified object schema configuration and streamlined importing
ROLLING OUT NEW THIS WEEKConfiguring an object schema is now streamlined and simplified. When configuring an object schema, you can create new reference types and statuses by selecting Create a reference or Create a status.
We’ve also simplified how imports are created. To create a new import, select Create import, select your import type, and then select Create. Object types and attributes will be automatically created for you.
On the other hand, if you’d like to create object types and attributes manually, you can turn off Automatically create object types and attributes and map your object types and attributes yourself.
Finally, Process Results has been moved into the Imports tab, where you can see the history of your completed imports by selecting View history.
Learn more about importing objects into Jira Service Management.
Easily select a request type when creating issues
In company-managed service projects, we've made it easier to select a request type while creating an issue. After selecting Create, you can now choose the issue type and request type separately.
We recommend selecting a request type for all of your issues (except tasks and sub-tasks). Request types allow issues to appear in the portal, use work categories, and access a range of other Jira Service Management features. Learn more about using request types in Jira Service Management.
Hide email signatures from the issue view and portals
ROLLING OUTMake sure your team only sees content that is most relevant to them by hiding signatures from requests and comments raised by your customers via email.
Hidden email signatures won't show up in the description or comments in the issue view and in the portal. They will be hidden in an expandable component which you can select to view the signature.
You can let Jira Service Management detect email signatures by default and hide them. You can also choose to specify custom text to be detected.
Forms: Get the information you need, when you need it
ROLLING OUTForms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or add forms to existing issues to gather new information as it’s needed.
We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.
Introducing Microsoft Teams for incident collaboration (early access)
ROLLING OUTCollaborate with your team by creating chats and meetings in Microsoft Teams directly from an incident in Jira Service Management. To create a chat or meeting, go to an incident and select the Create chat or meeting button next to the Microsoft Teams field in the Details section.
After creating a chat or meeting, you can:
- invite responders to join your chat and meeting
- view all incident details in the chat and meeting
- update the incident priority, assign the incident to yourself, add an internal note, and send a reply to the customer from Microsoft Teams.
Learn how to connect Microsoft Teams to your service project.
Get early access to start creating chats and meetings in Microsoft Teams for incidents in Jira Service Management. Sign up now to get early access.
JQL searches now take excluded approvers into account
When searching for issues by username (or email) and using the JQL functions approver, myPendingApproval, myPending, myApproval, or pendingBy, search results will now exclude issues where the user is an excluded approver.
Learn how to set up an approval step with excluded approvers.
Introducing compliance settings to send safe customer notifications from Jira Service Management
ROLLING OUTCommitted to protecting data managed in your service projects, we've added compliance settings in Jira Service Management to help you meet your organization’s compliance needs. After you enabled the settings, the data including ‘Issue summary’, ‘Issue description’, ‘Comment’, and 'Attachment” will be hidden from the corresponding notification emails that your customers will receive. Your customers will need to log in to the portal to view the entire information available on the request. Learn more about compliance settings
You must be a site admin to manage the compliance settings. To access the compliance settings:
- Go to Settings > Products.
- From the sidebar under Jira Service Management, select Compliance settings.
Jira Service Management: New editor in customer notification templates
To provide a consistent editing experience with our other products like Jira Software and Confluence, we've updated the text editor in customer notification templates with a cleaner look, markdown support, and industry-standard keyboard shortcuts. The editor converts things like links, code, and markdown on-the-fly, so you can paste in your content and let the editor do the work. Learn more about editing the content of customer notifications.
See request type fields while creating an issue
ROLLING OUTIn company-managed service projects, after selecting Create and selecting a request type you'll now see request type fields instead of all available fields. This ensures that agents have the right information they need to complete their tasks.
We recommend selecting a request type for all of your issues (except tasks and sub-tasks). Request types allow issues to appear in the portal, use work categories, and access a range of other Jira Service Management features. Learn more about using request types in Jira Service Management.
Jira Work Management
Updated navigation for project settings in Jira Software and Jira Work Management
NEW THIS WEEKWe’ve reordered items in your project’s left-side navigation to prioritize settings that impact the entire project. Project-level settings have been moved closer to the top, so they’re easier to find. Board and issue-level settings now sit below them. This change is being rolled out to:
- Jira Software, both company and team-managed projects
- Jira Work Management, team-managed projects only
From your project's left-side panel, select Project settings to view the updated navigation.
Personalized templates for new teams
NEW THIS WEEKWe’ve updated our Jira sign up process so that if you’re signing your team up, you can easily access the most useful project templates for your type of work, straight away. By simply selecting your team or function during the sign up stages, we’ll show you different and personalized project templates. For example, if you tell us that you’re part of a marketing team we’ll show you templates designed for event planning, marketing campaigns, go-to-market plans, etc.
You’ll see the most relevant templates straight away, so you’re ready to work and collaborate with Jira from day one.
Find content across multiple Atlassian products
ROLLING OUTSearch across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.
To search across products:
- Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
- Select the tab of the other product you'd like to search within.
View different issue type's workflows on your board
ROLLING OUTCurrently, if your business project has multiple issue types with different workflows, the board wouldn't work properly and would display an error. With this change, you can now easily select which workflow to view on your board.
To view a particular issue type’s workflow, you can:
- Select ... More at the top right of the board view
- Select Workflows
- Choose which issue type’s workflow you’d like to view.
Note: You can only view statuses and transitions associated with the selected workflow on the board. Learn more about multiple workflows on your board.
Quick search in all views
ROLLING OUTYou can now search in your board, list, timeline, or calendar views using free text in the search bar. To search, go to the top-right of whichever view you're in and enter what you're searching for.
Expand or collapse board columns
ROLLING OUTFocus on what's important to you by expanding or collapsing columns in your board view.
There are two ways you can expand or collapse columns on your board. In the column you’d like to expand or collapse, select the expand or collapse icon next to the column heading.
Another way you can expand or collapse columns on your board is to:
- Select ... More at the top right of your board view.
- Select Expand all columns or Collapse all columns
Switch between business projects in the project sidebar
ROLLING OUTYou can now work across multiple projects more easily. To switch between your business projects in Jira Work Management, select a recent project from the project sidebar navigation on the left. Learn more about switching between business projects.
Display subtasks on the board
Now you can view subtasks in the board view of your business project.
If your work item has a subtask, it will be nested below its respective parent item regardless of its status.
To view (or hide) an item’s subtasks, select the expand or collapse icon inside the board card.
New additions to the Summary page
ROLLING OUTWe've added more to the Summary page!
Recent activity
We've brought back the activity feed known as Recent activity due to popular demand. Stay up to date with what's happening across your business project. Scroll through the feed to view recent activity and select a link to the relevant activity you’d like to review.
Types of work
This section will help you get a breakdown of your project’s work items by their type. You’ll be able to see your project's associated issue types in this list. If you’re an admin, you can also manage your business project’s issue types by selecting Manage types.
Jira Product Discovery
Preview smart links by hovering over them
You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.
Confluence
Showcase pages and blog posts as a presentation
NEW THIS WEEKPresenter mode showcases content on a page or blog post with reduced distractions. After selecting this mode, the content switches to a full-screen view—striping out all side panels, options menus, and in-line comments so that your presentation looks clean and simple.
When in Presenter mode, you can share a QR code with your audience so they can open the page and follow along.
To access Presenter Mode, simply click on the overflow (…) dropdown on the top right of any Confluence page and select “Presenter mode.”
To learn more, check out our Community post.
Create a new team on behalf of others
ROLLING OUT NEW THIS WEEKUsers who create a new team have the option to remove themselves as a member. Previously, any user who creates a new team becomes a member by default.
To create a new team and remove yourself as a member:
- Select People from the top menu.
- Select Start a team.
- Under Invite people to your team, select X beside your name.
New Excel macro displaying cells and interactive tabs
NEW THIS WEEKWe’ve updated how Excel macros appear inside Confluence pages so you can interact with the Excel file tabs in the preview. It will also show all file cells (rather than pagination) for better visualization of your data.
To see the new Excel file preview, first attach any Excel file to a Confluence page, then select Edit to add the Excel macro. For existing macros, you may need to re-upload the file to see this change.
Save page templates full-width
NEW THIS WEEKA full-width option gives you more flexibility when you’re formatting templates. You can make a template full-width by clicking the width toggle while in the template editor. Learn more about how to create a template.
Receive a single daily email with all page edits summary
NEW THIS WEEKTo reduce noise and multiple emails throughout the day, we're introducing Confluence Daily Digest—a single daily email with all updates across pages, blog posts, and spaces you’re watching.
Time-sensitive notifications such as mentions and comments will continue to be sent at the time they happen.
We are defaulting all users to this option, but you're free to change your email settings and receive an email notification for each edit update, as they happen. Learn more about email notifications.
Add a status to your page
NEW THIS WEEKBy giving your content a status, you can help set expectations for viewers and collaborators when they come to a page. There are a few basic statuses that are available by default and content creators/editors can also add custom statuses that make sense for their team or project.
The admin of the space has the ultimate control over the statuses in their space. The space admin can turn off statuses completely, prevent people in the space from adding new statuses, and suggest certain statuses for creators and editors.
If a space admin allows statuses in your space, you can select them at the top of the page when editing. Adding or changing a status is not available to viewers of a page.
See when page or blog post changes were last saved as you edit
ROLLING OUTAs you are editing your pages and blogs in Confluence, you'll get real-time updates at the top right of the toolbar that let you know when the content was saved. Confluence is always saving the work you do, so that you don't have to publish the page to make sure your work is safe.
If there is more than one person editing at the same time, you'll see when the content was saved last whether you or a collaborator made the changes that were saved.
Express yourself with reactions
Reactions are an interactive, lightweight way to express yourself on content in Confluence. Now, instead of being able to only like or comment on a page, you and your teammates can choose from dozens of emoji reactions (including custom ones).
At the bottom of a page or blog post, choose an existing reaction, or select the "Add a reaction" icon to add your own. You can also react from the activity feed.
Be more expressive with panels
ROLLING OUTIn addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.
Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.
1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.
2. Use the floating toolbar to choose a background color and pick an emoji if you want one.
Find content across multiple Atlassian products
ROLLING OUTSearch across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.
To search across products:
- Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
- Select the tab of the other product you'd like to search within.
Better interactions for space shortcuts
Space shortcuts are curated links always visible in a space’s side navigation. They make it easy to find important and frequently accessed content.
In this improved experience, new and existing shortcuts will show the icon identifying the kind of content they lead to. We also made it easy to organize shortcuts with drag and drop to reorder and the quick remove option.
Shortcuts live on the space sidebar. Only space admins can edit shortcuts. Learn more about customizing your space
Automatically get a personal space
ROLLING OUTA personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.
You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.
If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:
- Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
- Select your profile icon at the top right of the global navigation bar and select Personal Space.
- Select Home in the global navigation bar. All starred spaces are shown on the right.
Find your drafts where you created them
When you create a page or blog post and don't publish it right away, it's considered a draft. This has always been true, but finding your drafts was challenging when you are working in a space.
Now drafts show up in the Blog and Pages sections in the space sidebar alongside the published pages and posts. Only people who can edit the content can see the draft in the space sidebar.
You can still see drafts you have access to in all spaces on the site in a couple of ways:
- Select Recent > Drafts from the global navigation bar
- Select Home from the global navigation bar, then select Drafts
To keep the space sidebar from being filled with drafts that you started and abandoned, Confluence discards any pages or posts that are blank. Content is considered blank if it has no title, no body copy, no emoji in the title, no cover images, no permission changes, and no labels.
Paste urls as plain text in the editor
You can now use Cmd/Ctrl + Shift + v when pasting content to stop links from becoming Smart Links when using the editor.
Use this command to paste copy or links to keep urls in their original format. You can also use Cmd/Ctrl + z to change a link back to its original url if it has already converted to a Smart Link.
Full page notifications
You can now view and manage notifications from a single page. From the notifications page, you can view the latest updates and filter past notifications by product.
To open the full page view of your notifications:
- Select Notifications (bell icon) in the navigation
- Select the Open in a new tab icon
Sort resolved comments by recency
ROLLING OUTYou can now sort resolved inline comments by newest and oldest order. By default comments will be sorted newest first.
Start editing where you are
When viewing a Confluence page, you can jump into editing anywhere on the page using a shortcut key or the edit icon. Your focus when editing stays where you were when viewing.
- Find a page you want to modify.
- Scroll to where you want to make changes.
- Press e or select the pencil icon to edit the content.
Turn your table data into charts
Being able to visualize the data in a table is a powerful way to quickly summarize and communicate complicated information. The chart types available are bar, line, and pie.
After you’ve created a table, you can insert a chart based on the table data. Once the chart has been created, it’s connected to the table, so if that table data changes, the chart will change too.
- Select a table.
- From the floating toolbar, select Insert chart.
- Customize your chart settings as you'd like.
You can create multiple charts from the same table by selecting Insert chart again (after re-selecting the source table).
Create branches in GitLab using automation
ROLLING OUTBig change for software teams! You can now create GitLab branches using automation rules. For example, you could make a rule that automatically creates a branch whenever an issue moves to In progress.
To give this a try:
- Navigate to your Jira project and select Project settings > Automation.
- Select Create rule.
- Choose a trigger for your rule, and then select the Create Confluence page action.
You'll also need to set up a connection between GitLab and your Jira project - Learn more about connections in automation
Bitbucket
We've updated the branch permissions and merge checks experience
ROLLING OUTOn July 25, we are updating what was known as Branch permissions to Branch restrictions. Now in Bitbucket Cloud, branch permissions and merge checks can be accessed within Branch restrictions available in your Repository settings. For more information on how branch restrictions work, refer to Use branch restrictions. To learn more about merge checks, refer to Suggest or require checks before a merge.