Atlassian Cloud changes Oct 24 to Oct 31, 2022

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Atlassian Cloud

Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.

Link Bitbucket workspaces to your organization

ROLLING OUT NEW THIS WEEK

You can link Bitbucket workspaces to your organization using admin.atlassian.com.

After you link Bitbucket workspaces, you can view them in the organization’s products list and you can access their audit logs.

To link a Bitbucket workspace to your organization:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Products > … > Link products.
  3. From the Select products screen, select the Bitbucket workspace you want to link.
  4. Review and confirm the workspace to be linked.

Find content across multiple Atlassian products

ROLLING OUT

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

  1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
  2. Select the tab of the other product you'd like to search within.

Control your workflow more easily by connecting one or more identity providers

ROLLING OUT

We’re giving you the ability to manage a variety of business and information security requirements. You’ll now have the flexibility to connect more than one identity provider to your Atlassian organization. We also simplified the workflow for managing user authentication and provisioning. You can now do it from one place.

You now have two types of directories for managing users in your organization: a local directory and an identity provider directory. The key changes are:

  • We moved user login and sync to the new Identity providers screen
  • You have two authentication policies by default: one for your local directory and one for your identity provider
  • We automatically associate your domain’s user accounts with a linked directory.

Learn more about identity providers

To see your identity provider directory, go to admin.atlassian.com > Security > Identity providers.

G Suite becomes Google Workspace

COMING SOON

We’re changing G Suite in your organization administration by:
Renaming G Suite to Google Workspace in the product and support documents, 
Moving G Suite to the new Identity providers screen,
And giving you two authentication policies out-of-the-box: one for your local directory and one for your identity provider.

Learn more about Google Workspace

SPF validation check removed from CDEN

Custom Domain Email Notification (CDEN) does not require you to add an SPF as a TXT record to your domain provider.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

Custom field for marketplace apps renamed to Legacy Asset

ROLLING OUT NEW THIS WEEK

As we announced a few months ago, Insight in Jira Service Management will soon be renamed to Assets (see https://community.atlassian.com/t5/Jira-Service-Management-articles/Coming-Soon-Insight-Changing-to-Assets/ba-p/2068056 ). This also requires that the existing ‘Assets' custom field in Jira Service Management to also be renamed.

What's changing:

  • Custom field label: Assets will be replaced with Legacy Assets
  • Custom field descriptor: Link assets to an issue will be replaced with Link assets that have been made available via marketplace apps and the legacy assets platform.
  • Nothing else - the Assets platform will continue to function as it does currently.

For more information, please see the Developer Community post.

Disable bulk editing of Team field for subtasks

ROLLING OUT NEW THIS WEEK

We are disabling the bulk editing of Team field for subtasks. If any subtask is selected in a bulk edit operation, the Team field will appear under 'Unavailable Actions'. This change prevents users from editing the Team field as we work on subtasks inheriting the team of the parent issue by default.

Advanced Roadmaps - Hierarchy changes show in audit logs

ROLLING OUT NEW THIS WEEK

Configuration changes in Advanced Roadmaps now show in your Jira audit log, including:

  • when a plan created or deleted
  • when scheduling configurations are changed
  • when issue sources are added or removed, and;
  • when an exclusion rule is changed

Learn more about auditing activities within Jira Software Cloud.

New request type configuration experience

ROLLING OUT

Configure your request forms with ease, using a fresh drag and drop experience!

Learn how to configure your request types.

Search for all custom fields in Jira from the issue layout

ROLLING OUT

Add and reuse fields from other issue types and projects without navigating to Jira settings. Search for fields from the issue layout, or find those that were recently created or are used in other issue types and projects under Suggested fields.

Issue view: Maximum number of displayed child issues increased to 500

ROLLING OUT

We heard feedback that some of you needed to display more than 100 child issues on an issue. That's why we're increasing the maximum number of child issues you can see from an issue to 500. You can still have more than 500 child issues, but you'll have to view them in search.

Fallback for non-DMARC custom domain emails

ROLLING OUT

We’re rolling out improvements to the way Jira Cloud sends notification emails from custom domains. You'll be able to configure email addresses with your own domain to send Jira notifications with a valid DKIM signature, which complies with Domain-based Message Authentication Reporting, and Conformance (DMARC) security checks. Existing custom domain emails won’t be impacted by this change.

If you would like to use DMARC-compliant custom domains to send notifications, you’ll need to configure two components:

  • Atlassian admin: The configuration of custom domains and email addresses for your Jira Cloud site. Learn more
  • Project settings: The configuration of sender email addresses for the project. Learn more

Add status while creating an issue

ROLLING OUT

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

Allow all licensed users to view and edit the contents of an Insight custom field

ROLLING OUT

We've simplified the permissions for the Insight custom field so that you can leverage it across Jira Software, Jira Service Management, Jira Work Management, and your portals.

Portal users already have temporary "Object Schema User" roles so they can view and select objects in the Insight custom field when they appear in the portal. Now, Jira Software, JSM, and JSW users will also have temporary "Object Schema User" roles that allow them to view and edit the contents of an Insight custom field within issues where they already have existing edit permissions.

These roles will not count towards the total number of users on your license.

Preview smart links by hovering over them

ROLLING OUT

You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.

Search for an exact phrase with JQL

ROLLING OUT

Advanced search with JQL is being updated to provide more accurate results. For example, if you enter  summary ~ "\"full screen\"" as a JQL query, the search results will only include issues where the summary contains the exact phrase "full screen". This is an improvement on current behavior, where search results can include the words in a different order and with other words between them.

The feature will start rolling out in October. If you’re using saved filters with exact search syntax, this may affect search results. If you don’t want search results to be affected, update your filters after this change rolls out.

Full-width preview of embedded smart links

ROLLING OUT

We’re giving you more options to interact with smart links without leaving Jira. With this update, preview links will now open in full-width mode, reducing the need to open a new tab or window.

To preview embedded smart links in full-width mode:

  1. Hover over a smart link and select Preview.
  2. The preview will display in full-width mode.

System dashboards will now be named default dashboards

ROLLING OUT

We’re aligning our terminology for default dashboards. Some Jira sites had theirs named ‘System dashboard’; others had theirs named ‘Default dashboard’. To make sure we’re using the same terminology for everyone, we’ll be calling the dashboard that comes with every Jira site ‘Default dashboard’ from now on.

Learn more about configuring default dashboards.

Automation: Secure headers for outgoing web requests

ROLLING OUT

You can now hide header values that are sent in outgoing web requests in Jira automation. To do this, select the Hidden checkbox when configuring the Send web request action.

  1. Create or edit an automation rule.
  2. Select the Send web request action.
  3. When configuring headers, select the Hidden checkbox.

Learn more about the Send web request action.

No more accidentally deleting dashboards

ROLLING OUT

We’ve removed manually deleting dashboards permanently so you don’t have to worry about accidentally deleting your data. You can still trash dashboards and restore them within 60 days before they’re automatically deleted. Learn more about trashing dashboards.

Jira Software

Move data between sites with cloud-to-cloud migration

ROLLING OUT

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Team-managed projects: Custom filters for your board and backlog

ROLLING OUT

We’ve introduced custom filters to help you find issues in a busy board and backlog. Powered by Jira Query Language (JQL), project admins can now create saved and reusable search terms to quickly find relevant issues.

Learn more about custom filters in team-managed projects

To get started with custom filters:

1. From your team-managed project, go to Project settings > Board > Custom filters.
2. Create your first custom filter using JQL. If this is your first time using JQL, select ? in the top navigation bar to learn the basics.

Team-managed projects: Mark an issue’s most important details

ROLLING OUT

Add required fields to ensure that newly created issues contain all the details you need.

  1. From your team-managed project, go to Project settings > Issue types, then select the issue type you want to edit.
  2. Select the Required checkbox for any fields you want to make mandatory.
  3. Select Save changes to update the issue type.

Once saved, new issues of that type can’t be created unless the required field is filled out.

Roadmaps - Use Quick Filters on your company-managed roadmap

ROLLING OUT

Your quick filters from your board can now be used in your company-managed project roadmap!

Quick filters don't remove issues from your project, but instead only change your view. This allows you to focus on issues of a specific fix version, those assigned to one person, or anything else you can dream up (and write a JQL query for).

Learn more about quick filters, including how to create them.

Roadmaps: Select and reschedule multiple issues at once

ROLLING OUT

We dedicate this improvement to the movers and shakers who aren't afraid to make big changes. Now, those big changes are now easier than ever.

From your Roadmap view, you can now select multiple issues at once and reschedule them in one clean motion. Use the command button then select as many issues as you please (as you would when selecting multiple files on your computer). With all of the issues you want selected, drag to reschedule them all at once. When you select a parent issue, all of the child issues are selected, too.

More options to create custom release notes

ROLLING OUT

We've improved the release notes experience in Jira so it's now easier to create and edit better-looking release notes for your versions. With new formatting options, you can select what issue fields you want to display in your release notes, as well as decide where you want them to live - in your version or your team's Confluence space.

Here's how to try it out:

  1. Go to your project and select Releases from the project menu. 
  2. Select the Version you want to generate release notes for.
  3. Select Release notes.
  4. Follow the prompts to create your release notes either in your version or on a Confluence page.

Learn more about creating release notes

Set your own branch name format when you create branches from Jira using the git command

ROLLING OUT

If you use the git branch command to create branches via the Jira issue view, you can now update your default branch name format. This means you can set your preferred branch name style, then create and checkout branches by copying the git command from your Jira issues.

To update your branch name format:

  1. Navigate to a Jira issue.
  2. In the Development panel, select Create branch.
  3. Select the settings icon next to GIT CREATE & CHECKOUT A NEW BRANCH.
  4. Select the fields you want to add to your new branch name format. You must include the issue key to link your branch and build info to Jira.
  5. Select Save.

Company-managed projects: Agile insight reports now support epic renaming

ROLLING OUT

When you rename the default level one issue (epic) to something else, the change will be visible in your insights reports. All the places where "epic" is used will now be replaced by the name you've renamed it to.

Select Reports on the side panel to see the change appear in all relevant places.

Integrate feature flags with your Jira issues via the Releases hub

ROLLING OUT

We’ve updated the Releases hub with new options to help you integrate feature flags with your Jira issues so you can monitor the rollout of changes in your project.

If you haven’t yet connected a feature flag tool to your Jira project, we’ll show you an installation guide with step-by-step instructions for connecting a feature flag tool and linking flags to your Jira issues.

If you’ve already installed a feature flag tool, you’ll be able to select from the following options:

• Create a new flag in your connected tool

• Connect an existing flag from your connected tool

• Install another tool

To view the new options:

  1. Select Releases in your project menu, then select a version.
  2. Scroll down to the Issues table.
  3. Hover over an issue row.
  4. Select the flag icon at the end of the row.

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

Add request participants by mentioning users in portal comments

NEW THIS WEEK

Customers can now add request participants to a request by mentioning users in comments on the portal. To mention a user, they can type in ‘@' followed by the user’s name in the comment box.

Simplified object schema configuration and streamlined importing

ROLLING OUT

Configuring an object schema is now streamlined and simplified. When configuring an object schema, you can create new reference types and statuses by selecting Create a reference or Create a status.

We’ve also simplified how imports are created. To create a new import, select Create import, select your import type, and then select Create. Object types and attributes will be automatically created for you.

On the other hand, if you’d like to create object types and attributes manually, you can turn off Automatically create object types and attributes and map your object types and attributes yourself.

Finally, Process Results has been moved into the Imports tab, where you can see the history of your completed imports by selecting View history.

Learn more about importing objects into Jira Service Management.

Resend invitations to customers

ROLLING OUT

It's now much easier to resend invitations to your customers. Agents can now find a Resend invite button next to customer profiles on the Customers page. This button will resend an email invitation for a customer account.

Forms: Get the information you need, when you need it

ROLLING OUT

Forms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or 
add forms to existing issues to gather new information as it’s needed.

We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.

Learn more about forms in Jira Service Management.

Introducing Microsoft Teams for incident collaboration

ROLLING OUT

Collaborate with your team by creating chats and meetings in Microsoft Teams directly from an incident in Jira Service Management. To create a chat or meeting, go to an incident and select the Create chat or meeting button next to the Microsoft Teams field in the Details section.

After creating a chat or meeting, you can:

  • invite responders to join your chat and meeting
  • view all incident details in the chat and meeting
  • update the incident priority, assign the incident to yourself, add an internal note, and send a reply to the customer from Microsoft Teams.

Learn how to connect Microsoft Teams to your service project.

Jira Service Management: New editor in customer notification templates

ROLLING OUT

To provide a consistent editing experience with our other products like Jira Software and Confluence, we've updated the text editor in customer notification templates with a cleaner look, markdown support, and industry-standard keyboard shortcuts. The editor converts things like links, code, and markdown on-the-fly, so you can paste in your content and let the editor do the work. Learn more about editing the content of customer notifications.

Introducing Zoom for incident collaboration

ROLLING OUT

Collaborate efficiently with your team on incidents by creating Zoom meetings directly from Jira Service Management.

By connecting your project with Zoom, your team can:

  • create Zoom meetings right from the incident issue view
  • invite responders to join your meeting

Connect your site to Zoom and resolve incidents faster. Learn how to connect Zoom to your service project.

See request type fields while creating an issue

ROLLING OUT

In company-managed service projects, after selecting Create and selecting a request type you'll now see request type fields instead of all available fields. This ensures that agents have the right information they need to complete their tasks.

We recommend selecting a request type for all of your issues (except tasks and sub-tasks). Request types allow issues to appear in the portal, use work categories, and access a range of other Jira Service Management features. Learn more about using request types in Jira Service Management.

Assets field (to connect with Marketplace apps) renamed to Legacy Assets

ROLLING OUT

As we announced a few months ago, Insight in Jira Service Management will soon be renamed to Assets (see Coming Soon: Insight Changing to Assets ). This also requires that the existing "Assets" custom field used for connecting to some Marketplace apps in Jira Service Management also be renamed.

'Insight' is changing to 'Assets'

ROLLING OUT

A few months ago we announced on Community that "Insight" in Jira Service Management would be changing to "Assets" - and now it's happening!

So what's changed? The short answer: not too much. The full functionality of asset and configuration management from Insight remains the same.

The biggest difference you’ll notice is the word "Assets" appearing in the top navigation where "Insight" used to reside. There are a handful of other related changes that also deserve a mention:

IQL: Insight Query Language (IQL) will change its name to Asset Query Language (AQL). The functionality will remain the same and will be backwards compatible.

APIs: No changes. People can continue to use them the way they do today. We will support both /Insight and /Assets.

Apps: All existing Atlassian Insight Marketplace Apps will start referring to Assets.

New analytics template for company-managed projects

ROLLING OUT

The Analytics service management template provides teams with a central place to capture, triage, and manage analytics and data requests. Collect all the details you need using tailored request types and form templates, so your team can focus on providing insights that guide business decisions.

New marketing template for company-managed projects

ROLLING OUT

The Marketing service management template provides teams with a central place to collect, prioritize, and assign incoming marketing requests, and streamline collaboration with stakeholders, producers, and approvers. Customized request types and form templates collect the information you need to get the job done, and workflows help you stay on top of progress.

New finance template for company-managed projects

ROLLING OUT

The Finance service management template provides teams with a central place to field queries, and triage and manage budget, spend, and other finance requests.

Jira Work Management

Find content across multiple Atlassian products

ROLLING OUT

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

  1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
  2. Select the tab of the other product you'd like to search within.

View different issue type's workflows on your board

ROLLING OUT

Currently, if your business project has multiple issue types with different workflows, the board wouldn't work properly and would display an error. With this change, you can now easily select which workflow to view on your board.

To view a particular issue type’s workflow, you can:

  1. Select ... More at the top right of the board view
  2. Select Workflows
  3. Choose which issue type’s workflow you’d like to view.

Note: You can only view statuses and transitions associated with the selected workflow on the board. Learn more about multiple workflows on your board.

We've made navigating Jira Work Management easier

ROLLING OUT

You can now change views in your business project more contextually in the brand new project view navigation. The project sidebar will now be reserved for navigating between your business projects, and everything else will sit more contextually in the project you're viewing.

To access project settings and change views, navigate to the project view navigation (horizontal navigation above your project’s view). Learn more about changing views in your business project.

Jira Product Discovery

Preview smart links by hovering over them

ROLLING OUT

You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.

Confluence

See when page or blog post changes were last saved as you edit

ROLLING OUT

As you are editing your pages and blogs in Confluence, you'll get real-time updates at the top right of the toolbar that let you know when the content was saved. Confluence is always saving the work you do, so that you don't have to publish the page to make sure your work is safe.

If there is more than one person editing at the same time, you'll see when the content was saved last whether you or a collaborator made the changes that were saved.

New sharing and access experience for pages

ROLLING OUT

Unsure who has (or will have) access to your page? Do you and the people you collaborate with keep running into unexpected access restricted screens?

We’ve unified the sharing and access experiences for pages into a single flow so you don't have to worry about sharing a page with someone and remembering to grant them access.

We've also added more visibility into who can access pages so that it's easier to understand and troubleshoot.

With this new experience, you’ll feel more confident and in control of your content, which will make it much easier to share and collaborate on Confluence pages.

Follow from a profile card

ROLLING OUT

Your Following feed on Home keeps you informed about what others are up to.

Easily follow someone directly from their profile card to start seeing their activity in your feed.

  1. Hover over someone's avatar or select their name from a page @mention.
  2. Select Follow on their profile card.

You can also Unfollow someone this way.

Learn more about Home

Express yourself with reactions

ROLLING OUT

Reactions are an interactive, lightweight way to express yourself on content in Confluence. Now, instead of being able to only like or comment on a page, you and your teammates can choose from dozens of emoji reactions (including custom ones).

At the bottom of a page or blog post, choose an existing reaction, or select the "Add a reaction" icon to add your own. You can also react from the activity feed.

Be more expressive with panels

ROLLING OUT

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Find content across multiple Atlassian products

ROLLING OUT

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

  1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
  2. Select the tab of the other product you'd like to search within.

Automatically get a personal space

ROLLING OUT

A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

  • Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
  • Select your profile icon at the top right of the global navigation bar and select Personal Space.
  • Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Paste urls as plain text in the editor

ROLLING OUT

You can now use Cmd/Ctrl + Shift + v when pasting content to stop links from becoming Smart Links when using the editor.

Use this command to paste copy or links to keep urls in their original format. You can also use Cmd/Ctrl + z to change a link back to its original url if it has already converted to a Smart Link.

Sort resolved comments by recency

ROLLING OUT

You can now sort resolved inline comments by newest and oldest order. By default comments will be sorted newest first.

Start editing where you are

ROLLING OUT

When viewing a Confluence page, you can jump into editing anywhere on the page using a shortcut key or the edit icon. Your focus when editing stays where you were when viewing.

  1. Find a page you want to modify.
  2. Scroll to where you want to make changes.
  3. Press e or select the pencil icon to edit the content.

Create a new team on behalf of others

ROLLING OUT

Users who create a new team have the option to remove themselves as a member. Previously, any user who creates a new team becomes a member by default.

To create a new team and remove yourself as a member:

  1. Select People from the top menu.
  2. Select Start a team.
  3. Under Invite people to your team, select X beside your name.

Bitbucket

Link Bitbucket workspaces to your organization

ROLLING OUT NEW THIS WEEK

You can link Bitbucket workspaces to your organization using admin.atlassian.com.

After you link Bitbucket workspaces, you can view them in the organization’s products list and you can access their audit logs.

To link a Bitbucket workspace to your organization:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Products > … > Link products.
  3. From the Select products screen, select the Bitbucket workspace you want to link.
  4. Review and confirm the workspace to be linked.

See any merged or declined PRs in Your work

NEW THIS WEEK

We have added the Recently closed pull requests section to the Your work page in Bitbucket Cloud. So, now you can see a list of any pull requests that have been merged or declined in Your work.

Compass

The component Overview page gets a new look

NEW THIS WEEK

The component Overview page in Compass now has a new look. We've optimized the page structure to deliver an enhanced catalog experience by rearranging and redesigning sections for improved information discoverability and a consistent visual experience and interactions. We've also improved the overall usability facilitating a more effortless onboarding experience.

To see these exciting changes, head to Compass and visit any component's Overview page.

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