• Atlassian Administration
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Jira Product Discovery
• Confluence
• Bitbucket
• Opsgenie

Give your users more responsibility with our site admin role

When you use our centralized user management experience, you can assign your users the new site admin role.

This role allows your users to manage products, apps, and limited billing permissions for sites in your organization. You can assign this role per site, and only to users.

To assign a user site admin roles:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Directory > Users.
3. Select a user.
4. Select Assign site admin role in the More actions menu (•••) in the top right.
5. From your site, select the Role dropdown and select Site admin.
6. Select Grant.

Filter the user list with added roles

We’ve updated the users list in the Atlassian Administration Directory. You can now filter the user list by new roles that have been split into multiple dropdown menus instead of one.

The roles we’re introducing include:

• Compass basic
• Jira Service Management stakeholder and customer
• Jira Product Discovery contributor

To filter the user list by roles:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Directory > Users.
3. From the Role field, select the role you’d like to filter by.

This change only applies to user list filters for centralized user management. Learn more about the centralized user management

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Connect Microsoft Azure AD to Atlassian with an option that works for you

When you connect your Microsoft Azure AD identity provider to an Atlassian organization, you now have two options.

Option 1: Manually set up user provisioning

Recommended when you need:

• flexibility in setting up your Microsoft Azure Active Directory identity provider with SCIM and SAML
• to sync groups and users with no flattening of nested group structure
• to sync when you add users to your Azure AD

Learn how to add an identity provider for this option

Option 2: Automatically set up user provisioning

Recommended when you need:

• easy set up by allowing access to groups and users in your Microsoft Azure Active Directory
• to flatten your nested group structure and keep group memberships
• to sync automatically (every 4 hours)

Learn more about Azure AD for nested groups

To connect your identity provider:
1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Identity providers.

Learn more about identity providers

Control whether members use API tokens to authenticate

You can now control whether members can make API calls with a User API token into your organization’s products.

With this new API token setting, you can allow or block members from:

• Creating a new User API token to authenticate
• Using an existing User API token to authenticate

To try out the API token setting:

1. Log in to admin.atlassian.com.
2. Select an organization if you have more than one.
3. Select Security from the global navigation.
4. Select Authentication policies from the sidebar.
5. Select Settings.
6. Select User API tokens.

Keep track of activities for data security policies in the audit log

We’re now tracking activities for data security policies in the audit log.

Use the audit log to see key activities, like when a data security policy is created, activated, deactivated, and deleted. You can also see when rules have been added and removed from a data security policy.

We’ll be introducing new activities in the future to give you even more visibility over your data security policies.

Learn more about tracking activities from the audit log

To see audit log activities for all data security policies:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the More actions icon (•••).
4. Select View audit log.

The audit log will show all tracked activities for every data security policy in your organization.

To see audit log activities for a particular data security policy:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the policy.
4. Select the More actions icon (•••).
5. Select View audit log.

The audit log will show all tracked activities for your selected data security policy.

Find Atlassian Administration settings faster

You can now avoid searching every page of the Atlassian administration looking for what you need. We’ve added a new search field. From this field, you can enter a top or left navigation page title and select the page you want from the results.

To use the Administration search field:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select the search field in the top right.
3. Enter the page title.
4. Select the page you want.

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Create custom domains for your Jira products

We removed keyword restrictions when you create custom domains. You will no longer have a fixed list to select keywords for subdomains. Instead, you have the ability to manually enter your own subdomains.

Jira family products have also been given added support. You can now select Jira products from the dropdown menu when you create a custom domain.

To create a custom domain:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > Product URLs.
3. Select Add custom domain. This is only visible if you have an eligible product.
4. Review the Before you add a custom domain page, and select Next.
5. Select which product you want to access from your custom domain.
6. Follow the prompts to specify your domain. You’ll need to enter two subdomains and a domain.
7. Enter a Redirect URL. This is optional.
8. Review changes and select Create domain.

Gain security insight with more charts

Get more insight into your users with four new charts. These charts allow you to see managed accounts and external users that have access to your organization, your products, and their security practices.

The new charts include domains with access to your products, users with access to your products, two-step verification for external users, and external user policy.

To access new charts:

1. Go to admin.atlassian.com. Select your organization if you have one.
2. Select Security > Insights.

Join a discovered product as an admin

You can join a discovered product as an organization admin to find out how your managed accounts are using products outside of your organization.

To make yourself an admin of a discovered product:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Discovered products.
3. From the product you want to join, select ••• > Join as admin.

Discover search permissions for your admin role

We’ve added search permissions based on admin roles. Admin roles will be able to see restricted content and pages, but will not be able to access them because of their permissions. Learn more about different types of admin roles

To use the Administration search field:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select the search field in the top right.
3. Enter your desired search.
4. Select the results you want.

Additional self-serve data residency move window options are available

When you request a data residency move, we gather information about your product, including the size of your product data. Previously, there were limited options to move data. We’re enhancing the data residency self-serve experience with new move window options across all tiers of plans.

Move windows indicate when your data residency move can be scheduled. We now offer three types of move windows:

Schedule move in the maintenance window

The move will take place during the maintenance window, and this option becomes available when the move can be safely carried out within a standard maintenance window. For this option, the estimated downtime for the data residency move is under 2 hours.

Schedule move within the next 48 hours

The move will be scheduled within the next 48 hours. This option becomes available when your estimated downtime is less than 20 hours. For example, when your estimated downtime is 19 hours, and you select this option, your move will be scheduled in the next 48 hours. We will inform you via email when the move is scheduled.

Schedule move in a 24-hour window

The move will start on the date and at the time of your choice. However, you will need to request your move at least three days in advance.

Support team will manage your move

Sometimes, we're unable to schedule data residency moves automatically. This could be due to a large amount of data or technical limitations. If we can't automatically schedule your data residency move, we will generate a support ticket after you submit your request, and our support team will help you schedule your move. You can access the support ticket on the data residency page.

To schedule a data residency move:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data residency.
3. In the data residency table, select Move product.
4. Go to Select location to select where you want to move the product. Select Next.
5. Review the information about your selected location, estimated downtime and the recommended option.
6. Select the recommended option or any other available option that you prefer. Select Next.

Data residency is now supported in six new regions

We're launching data residency in United Kingdom, Japan, India, Brazil, South Korea, and Switzerland to allow you to control where your data is stored.

There are a few limitations with these new locations. Find out more about any limitations

We're adding these locations to the list of supported locations in phases, so expect to see updates in the coming weeks.

To schedule a data residency move for the United Kingdom, Japan, India, Brazil, Switzerland, and South Korea:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data residency.
3. In the data residency table, select Move product.
4. Go to Select location, and select the desired country as the location.

Discover more about data residency

Data residency for Marketplace apps

When evaluating data residency for your apps, you might see some apps listed as "No action available."

This means that some app partners declare that their apps don't need to be pinned or migrated because their apps exclusively store data within the Atlassian product. Another reason is that the apps may not store any data in the scope of the Marketplace partner's data residency policies.

To request a data residency move for your apps, you will have first to move your product. Learn more about how to move your product from one location to another

Once your product has been pinned to your selected location, you can move your eligible apps to the same location. Learn more about data residency for Marketplace apps

The admin hub now has product banners

Banners have been added to the Products tab in administration.atlassian.com.

That means people who can access administration.atlassian.com will now see a banner that recommends a new Atlassian product when they navigate to Products > Discover new products.

People can dismiss the recommendation banners if they want to.

Track external users who are Confluence guests

You can now track external users in Atlassian Administration who are also Confluence guests:

Included in number of external users in your organization
CSV file for external users
External users in a test policy

To view number of external users (includes Confluence guests):

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > External users.
3. View number of External users.

To view external users in CSV file (includes Confluence guests):

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > External users.
3. Select Export external users to a CSV file.
4. View the External user settings apply to column to see Confluence.

To view external users in test policy (includes Confluence guests):

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > External users.
3. Select Test policy > Selected users.
4. Add or remove external user.

Learn more about external user security

AMA - All things Atlassian Access

As threats become more sophisticated, your organization’s security posture must also adapt to ensure that your data and users stay protected.

Learn how Atlassian Access can help increase visibility and control across your Atlassian cloud products. Join us on 02/08 to ask the Atlassian Access product experts.

Submit your question

Learn more about Atlassian Access

Not including subtasks when calculating total issues in the backlog for company-managed projects

Subtasks will no longer be included when calculating the total issues that are displayed above each section in the backlog for company-managed projects.

This also means, if you filter out everything except subtasks in the backlog, the total issue count above each section will appear as 0.

Assets import file size validation

As part of ongoing work to improve the performance and reliability of Assets in Jira Service Management, this change validates whether or not an uploaded import file exceeds the 250mb limit and lets the user know if so.

Finish setting up your tools from the issue view

Jira site admins can now finish setting up code, deployment, and security tools by following a link from the issue view. If a site admin has installed a tool on your site, we'll show a link on the development panel so you can finish setting it up.

To get started:

1. Go to your Jira project and open an issue.
2. In the development panel, select either:
   1. Set up code tools
   2. Set up deployment tools
   3. Set up security tools
3. From the dropdown menu, select the tool you want to set up.
4. Follow the steps to finish setting up your integration.

Control in-product notifications for Jira

You can now set preferences for in-product notifications in Jira. In-product notifications appear inside the notifications bell on the top navigation bar.

Go to Personal settings > Notifications to select your notification preferences.

Include subtasks when calculating workload by assignee

We've added an option to include subtasks when viewing workload by assignee via the backlog in company-managed projects.

To see this change, go to the backlog view in your company-managed scrum project. Select the More menu (...) next to any avatar icon, which will open Workload by assignee. Use the toggle to Include subtasks in estimates in the sum of estimates for each assignee in the sprint.

Filter backlog by subtask on company-managed projects

We've brought a subtask filter to the backlog view in company-managed scrum projects.

To use this new filtering option, select the Type filter from the backlog view, then select Sub-task.

If your team uses a custom name for subtasks, it will appear in the issue type filter instead of Sub-task.

Enable notifications grouping

Notifications related to the same entity or object will be grouped together to help users manage their day-to-day actvities better.

To open grouped notifications:

1. Select the Notifications (bell) icon from the top-right menu.
2. Your notifications will appear grouped by entity or object.

Searching for issues just got faster in Jira Cloud

We’ve modernized, optimized, and redesigned the way you search for issues. With features like smart syntax highlighting and enhanced autocomplete, the new JQL editor lets you build powerful queries for accurate search results. Configure and reorder columns to see what’s most important to you. Learn more about the new issue search in Jira Cloud

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

The new global issue create experience is enabled for all instances

We’ve modernized and optimized the experience to create issues to make it fast and scalable. Note that you won’t be able to switch back to the old experience.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

OAuth upgrade for Microsoft email servers

With Microsoft deprecating basic authentication, all Microsoft mail servers need to be reconfigured using OAuth. OAuth simplifies your sign in process and is more secure compared to basic authentication.

To configure your Microsoft mail server using OAuth:

1. In the Navigation bar, select Settings > System.
2. Select Incoming mail.
3. Select Add incoming mail server.
4. Give your mail server a name and description.
5. Select Sign in with Microsoft.
6. Select Add.

Learn more about how to configure your mail server.

Update to the create issue mini window

We've updated the look and feel of the create issue mini window.

Next time you're creating an issue, you can use the icons on the top right of your issue to exit full screen and use the re-designed mini window. You can also click the background outside the issue you're creating to exit the full screen view.

With the mini window, you'll be able to create work in context and navigate your project without losing progress on your new issue.

Developers can now quickly determine what to work on next with automated suggestions

When you're in the middle of a sprint and you finish a task, it can be hard to know exactly what to do next. Automated suggestions from connected tools are specifically chosen for you based on work on your board. This will help you decide which tasks to do next and keep momentum. This is an alpha release available in team-managed projects.

1. Go to your Jira board and select your avatar.
2. What to work on panel will slide open with your customized suggestions. Hover over any of the suggestions to see tooltips with more information.
3. Select the call to action if you want to work on the suggestion.

Early access program: Customize priorities for your projects

As a Jira admin, you can configure priorities that work best for projects so that your team can select the right priority for their issues. Learn more about priority schemes.

Sidebar responds to small windows or higher-zoom views

If you view Jira in a small window or at higher zoom levels, the sidebar now changes sizes to keep all controls in view. In these smaller windows, the sidebar no longer opens on hover to avoid accidental opening.

The sidebar is unchanged in views wider than 768 pixels.

When viewing Jira in a window narrower than 768px or zoomed in at 200%, you'll notice that hovering your cursor over the sidebar no longer expands the sidebar.

To open the sidebar, select the expand sidebar button ( > icon). Select the button again to collapse the sidebar. You can also select the edge of the sidebar itself to expand and collapse it.

Custom navigation colors are now compatible with dark theme

If you've set a bright custom color for your navigation bar, we'll automatically modify it for anyone in your site using dark theme.

Work more securely with your collaborators in Jira Cloud

Keeping privacy and security in mind, the Browse projects permission lets users in a project see a list of recommended users for fields like mentions, reporter, watchers, custom user field, custom multi-user field, custom people fields, and approvers. Learn more about restricting global permissions to users and groups

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Issues and comments created from an unknown email will now use Default Reporter

Our Jira Incoming Emails component has had an update. When an email is received from an unknown email address, and the sender isn’t a Jira user, a new user will no longer be created. The person you selected in your settings as the Default Reporter will be used instead when creating an issue or comment from an email.

Display issues in a table

We're rolling out improvements to how you display Jira issues in descriptions or comments. The new experience allows you to search for issues using filters, keywords or JQL*.* It also gives you the flexibility to add, remove, and reorder fields.

To insert Jira issues:

1. Type /jira and select Jira issues.
2. Search for issues with either:
   • Filters - Use filters to narrow down your search
   • Basic - Type in keywords to search for issues
   • JQL - Use Jira Query Language (JQL)
3. Select Insert issues.

This will display your selected issues in a table format you can interact with.

To edit your table of Jira issues:

1. Select anywhere on the table.
2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
3. Edit your search query.
4. Select Insert issues.

Import your data into Jira as issues

Moving your work into Jira Software is now faster and simpler. With the new CSV importer, you can easily transfer information from tools such as Asana, ClickUp, and GitHub into Jira Software, allowing you to start working more quickly. 

To import your data,

1. Select Projects > Create project,

2. Select Import data to a new project,

3. Upload a CSV file.

The information will appear as issues in the Jira Software project.

Add a linked sprint retrospective page for organizations that are new to Confluence

When you complete a sprint, you will now have the option to create a sprint retro in Confluence even if you don't currently have Confluence in your organization. Users who opt in will follow the sign-up flow and create a page that can be linked directly to a Jira issue.

UI improvements to customer organizations

We're making some small visual improvements when viewing customer organizations from your service project. This is found by navigating to Customers then selecting an organization from the list.

When adding a customer to an organization, you can now search for existing customers via their email addresses or display names, where previously you would need to know the exact email address.

The Edit organization name, Remove organization from project, and Delete organization have been moved to a More actions menu and are still available.

Create new Confluence pages or Jira issues using /create

We've made it easier to create new Confluence pages or Jira issues while editing a description or comment.

To create a new Jira issue using /create:

1. From Jira descriptions or comments, type /create jira.
2. Select Create Jira issues.
3. Enter issue details then select Create.

To create a new Confluence page using /create:

1. From Jira descriptions or comments, type /create confluence.
2. Select Create Confluence page.
3. Enter page details then select Create.

More ways to customize your announcement banner!

Admins can customize and share important messages using the announcement banner with added formatting options such as bold, italic, and underlined rich text, bulleted and numbered lists, links, emojis, and background colors.

To create an announcement banner:

1. Select Settings (⚙) > System under Jira settings. 
2. From the sidebar, select Announcement banner. 
3. Write and format your message and select a color for your banner. 
4. Use the toggle options to show the banner and to enable end users to dismiss the message.
5. Set the banner visibility as Private or Public.
6. Select Publish now.

Jira dashboards: Improved look and settings for "Filter results" gadget

The gadget now displays issues in the same way as they appear in the issue navigator. When you configure the gadget, changing the displayed columns and their ordering also works the same as in the issue navigator.

Take a look at the improvements by adding a new Filter results gadget to one of your Jira dashboards.

Removed object IDs in Assets screens

As part of the ongoing efficiency work to support increasing the number of objects supported in Assets, we’re removing the ID fields from the following screens: attribute ID from object types, schema ID from schema configuration, status IDs from schema configuration, and status IDs from global schema configuration.

This change is backward compatible and will not affect any existing AQL queries or automation rules.

We’ve improved how designs work with Jira

Link design files

Your team can now link designs (Figma for now) directly to Jira issues, and track their updates live within the issue. We've also added a design icon (Jira Software for now) to the card view to make it easier to find issues with designs linked to them. Learn how to integrate Figma with Jira

1. Install the Figma for Jira app from the Atlassian Marketplace to connect Figma to your Jira Software site.
2. From the issue view, select Add design, paste your Figma URL, then click Link.

New ways to manage email notifications from Jira

We've moved notification preferences out of your Personal settings page into its own Notifications space where we can continually develop ways for you to take control of your Jira notifications.

We've also replaced the old notification configurations with six new ones, so you can choose what notifications you actually want to receive for the issues you're watching.

To see the change:
Select your profile and settings icon, then select Notifications.

We’re revamping the Jira import wizard

On June 30th, 2024, we're replacing the old Jira import wizard with a new and improved way of importing. In the meantime, we recommend using these tools to import your data to Jira Cloud:

· From external system to Cloud: use this CSV importer.

· From Server to Cloud: use the Migration Assistant.

· From Cloud to Cloud, use Migrate cloud site.

Apps for Atlassian products: Simplifying customer consent

To improve platform reliability and simplify how you consent to apps accessing your data during installation, you will only ever have to give consent once when an app is installed somewhere new.

Identify issues with card colors

Add a color to your issues to quickly identify your work. Colors can be based on a Jira query, issue type, priority, or assignee.

This is a refreshed experience — the modernized UI is also more accessible and it adopts the global Jira color picker, decked out with a palette of recommended hues.

To add a color, go to your board, then More ... > Configure board. From the Card Colors page, select a method then pick a color.

Configure your swimlanes on a Kanban board

Organize the issues on your board vertically, horizontally, and with increased accessibility. Whoa.

Add swimlanes to your Kanban board with a refreshed settings experience. From your board, go to ... then Configure board > Swimlanes.

Sort your issues by a JQL query, assignee, epic, story, or project to get a better view of what you and the team are working on.

New Parent field in company-managed projects

We're improving the way you associate epics with your bugs, stories and tasks in Jira by replacing the existing Epic link and Parent link fields in company-managed projects with the Parent field, consistent with team-managed projects. Read more about these changes on the Community

With this release, we've introducing the following changes:
• the Parent field is now available when creating new schemes and layouts
• the existing Epic link and Parent link fields have been replaced with the Parent field in the issue view, and when creating new issues and workflow transitions
• the Add parent feature seen in team-managed projects has now been added to the company-managed issue view
• the parent JQL function now includes the functionality of the epic link, parent link and parentEpic functions

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps - New navigation

Advanced Roadmaps has a new look that makes it look and feel more like the rest of Jira Software.

To state it simply, the nav now lives on the left-hand side. This new layout opens Advanced Roadmaps up to a whole new world of designs and new features (whoops, not sure if I was supposed to say that 🤭).

Even though this is rollout to all users, we'd still love to hear your thoughts about how it effects your work, or your ideas for improvements. Use the Give feedback button which is still located in the upper right of your screen.

If you opted in the Early Access Program from last month, you won't notice a change. However, this layout is now the new default view for Advanced Roadmaps and can no longer be disabled.

Read more about these changes in our community post.

Connect Google Drive in Project Pages

Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

1. Select Connect Google Drive
2. Select sign in with Google
3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
5. Select connect shared drive

If you have Confluence connected to project pages:

1. Select the Add Google Drive tab
2. Select Connect Google Drive
3. Select sign in with Google
4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

Organize and track work against Compass software components

You can now link issues to Compass components from any company-managed Jira Software project.

This helps your team organize and track work in Jira against elements of your software architecture cataloged in Compass – so you can understand the impact of that work; prioritize work more effectively; and find the information you need to get that work done faster.

Learn more about Compass components

Switch to Compass components (project admins)

1. In your project sidebar, select Components.
2. Check that Compass components are turned on. Next to Create component, it should say Compass components. If it says Jira components, select it and switch to Compass components.
   • Jira components won't be deleted, and they'll still be visible on issues they were previously linked to. You can switch back to Jira components at any time.

Read the full documentation

Link issues to Compass components

If you don't have Compass yet:

1. On the Components page, select Get Compass free. It'll take a couple of minutes to set up.
   • Only site admins can do this; if you're not a site admin, you can send a request to your site admin to get Compass.

If you have Compass, but don't have any software components:

1. On the Components page, select Create component. Compass will open in a new tab.
2. Fill out the information for the new component, including the name, type, owner team, and related source code repository link. Read more about creating Compass components
3. Open any issue in your project.
4. Select the Components field, and choose the Compass component you want to link to the issue.
5. The component and its linked issue will appear on your project's Components page; and you can search for the component in the backlog, boards, and issue navigator.

If you have Compass, and have software components:

1. Open any issue in your project.
2. Select the Components field, and choose the Compass component you want to link to the issue.
3. The component and its linked issue will appear on your project's Components page; and you can search for the component in the backlog, boards, and issue navigator.

Read the full documentation

Know when you have new work suggestions

Introducing a bubble notification on the work suggestions button when you have tasks in the panel.

1. Go to your Jira board.

2. Find the button next to your avatar.

3. You'll notice a blue bubble if you have work suggestions available.

4. Select the button to open the work suggestions panel and view the added tasks.

Connect pending Bitbucket workspaces on the Code page or the development dialog

If someone in your team has begun the process to connect Bitbucket with your Jira site, you can now complete the connection process on the Code page or in the development dialog. You must be a Jira admin to do this.

To connect pending Bitbucket workspaces on the Code page:

1. Go to Code in your project menu.
2. Select Connect workspace in the blue banner to connect a workspace.

To connect pending Bitbucket workspaces using the development dialog:

1. Navigate to an issue in your project.
2. Open the development dialog by selecting either a branch, commit, pull request, build, or deployment from the development panel.
3. Select Connect workspace in the blue banner to connect a workspace.

Read more about integrating Bitbucket with Jira

Refine your board with quick filters

Refine the issues that appear on your board by creating a quick filter based on Jira Query Language (JQL).

This is a refreshed experience — the modernized UI is also more accessible and we've improved the overall UX to make filtering snappier and simpler.

To create a quick filter, navigate to your board, then select More ... > Configure board. Find the Quick filters page, then select Create quick filter.

Change Atlas goals assignments from your plan

In December, we rolled out the ability to view Atlas goals on your plan. With the rollout of this feature, you can now change the value of the Atlas goal field in your plan to realign your work with different goals.

Track and triage incidents affecting your services in Jira

We’re excited to roll out the new incidents feature in Jira Software Cloud.

This feature pulls in data from connected incident management, monitoring, and observability tools, so your development team can have a holistic view of incidents impacting services they are responsible for.

Our first supported product is Jira Service Management, and we plan to add support for more incident management and observability tools soon.

By turning unexpected incidents into manageable, visible work, you can improve your team’s focus on quick resolution and internal review while building proactive work practices to prevent incidents from happening again.

To get started with the incidents feature:

For some customers who use Jira Service Management, the feature will be available and automatically appear under Operations in the list of features.

To turn it on manually:

1. Go to Project settings > Features.
2. Toggle Incidents on.

We're gradually rolling out the incidents feature over the next few weeks to specific customers. If you don't see it yet, check back again soon.

Finish setting up your development tools from the issue view

Jira site admins can now finish setting up code and deployment tools by following a link from the issue view. If any site admin has installed a tool on your site, we'll show a link on the development panel so you can finish setting it up.

If a code tool has been installed but not configured, we'll show a link to Set up code tools.

If a deployment tool has been installed but not configured, we'll show a link to Set up deployment tools.

To get started:

1. Go to your Jira project and open an issue.
2. In the development panel, select Set up code tools (or Set up deployment tools).
3. In the dropdown, select the tool you want to set up.
4. Follow the steps to finish setting up your integration.

Move plans to trash instead of deleting them

When you delete a plan, it's now held in the trash for 60 days before being permanently deleted.

This differs from before when planners would select Delete, confirm their decision, and the plan would disappear like Andy Dufresne from Shawshank Prison.

Find out how to delete a plan using this new, less destructive manner

Work suggestions for critical vulnerabilities now available in Jira

View critical vulnerabilities on your work suggestions panel. These will be related to issues in your sprint.

1. Go to your Jira board.

2. Select your avatar.

3. Your work suggestion will open. Look for a critical vulnerability suggestion and select the card to view more information.

Custom name for Story points now shows in plans

For those who've configured their site to use a custom name for the story points value, that custom label will now show in all places that previously used "Story points" in plans.

We’re making it easier for your team to access the products they need

Before, people who weren’t admins had to request to access Jira Product Discovery. This request was sent as an email to their admin who could then approve or deny the request.

Now, people who aren’t admins can try Jira Product Discovery without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Jira Product Discovery. They won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

Apps for Atlassian products: Simplifying customer consent

To improve platform reliability and simplify how you consent to apps accessing your data during installation, you will only ever have to give consent once when an app is installed somewhere new.

Categorise your services with types

Services just got types! The service type is a label added to services to help categorize their nature - it has no technical impact on the performance of the service. This is the first step in the journey towards synchronization with Compass.

Currently, a service can be categorized as a software service, business service, application, or capability.

To add a type to a service:

1. Go to Services
2. Select the service to which you want to add a type
3. Select Service type and select a type from the menu

Make edits on a form without opening up edits for customers in the portal

You can now edit a form on issue view without it also opening edits for customers in the portal view. Simply select Edit form when you’re wanting to make edits yourself without giving your customer editing power. When you need to request customer changes, or ask customers to complete new forms, select Open customer edits.

We’ve also made improvements to form settings so you can understand and see your selected preferences much more clearly.

Read more about opening customer edits on a form, or about form states

Choose which customer detail fields appear on the issue view

Admins of projects using the Customer service management feature can now choose the detail fields they want to show on the issue view.

To choose which fields appear on the issue view:

1. From your service project, go to Customers.
2. Select the name of any customer.
3. Select Customer actions (•••), then Edit details.
4. Use the toggles to enable the fields you want to appear.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

New project details page for company-managed service projects

We've redesigned the project details page for company-managed projects to match the clean, sleek look of our team-managed project details page. As part of this update, you can also enjoy more formatting options for the project description.

Introducing a new workflow editor in company-managed projects

We're building a new workflow editor for your company-managed projects!

If you're familiar with team-managed projects, you might be familiar with the new workflow editor - it's a faster, cleaner, more intuitive experience for creating and editing your workflows.

In our first release, we're making the new editor available for Jira Service Management projects so you can start using it right away, but we still have more work to do to bring across all the features from the old workflow editor.

While we continue building the new editor, you can switch between editors as needed using the Open in old editor or Open in new editor options. You can also select a default editor so that your workflows always open in the editor of your choice. Just select Change default editor and follow the steps to make your choice.

If you have feedback on your experience with the new editor, we'd love to hear it. Make use of the feedback options in the editor to let us know your thoughts.

Learn more about the new workflow editor.

Introducing Developer escalations for better collaboration with developers

Customer service agents can now easily create a developer escalation for a customer issue using the Developer escalations feature.

This feature enables you to streamline developer escalations for your project with a dedicated work category and view. Developers can view, comment, and collaborate on developer escalation issues raised by customer service agents.

To turn on this feature, from your service project, go to Project settings and select Features.

Read more about developer escalations.

Reports now available for Assets

Get a a comprehensive overview of your Assets performance, simplify your analysis process and gather valuable insights at a glance with the new reports dashboard for Assets in Jira Service Management.

To get started with the reports for Assets dashboard:

• Go to Assets
• Select Reports (to the left of Configuration)

Improved search results in your help center

Your help center's search results will now also include links to external resources that you've added to your service projects. This means customers can find links to useful self-service articles and more from tools outside Jira Service Management in your help center, making their search experience more comprehensive and efficient.

Find out more about adding external resources to your service project.

Usage tracking for features

Ever wonder just how many objects you've got in Assets? How many schemas? Or maybe how many people are having conversations with your virtual agent? Well, wonder no longer! Now you can track your usage for certain Jira Service Management features such as Assets and virtual agent in one easy location.

To track your usage in a given feature:

• From the top right of your screen, select Settings (cog) > Products.
• Under Jira Service Management, select Feature usage.
• View the Assets tab for the number of schema objects and schemas.
• Otherwise, select Virtual agent for the number of assisted conversations and conversations.

Add anyone as a stakeholder, no agent license needed

We’re introducing the stakeholder role in Jira Service Management. Now you can add anyone as a stakeholder.

If you’d like someone to be informed about an incident’s progress to take necessary precautions and actions, add them as a stakeholder. They’ll only receive updates about incidents, and won’t have product access.

This feature is available only on Premium or Enterprise plans of Jira Service Management.

Read more about adding stakeholders

You can assign users a Stakeholder product role on Jira Service Management, through Atlassian Administration > Directory. You can invite new users or assign existing users as stakeholders.

Chat in Slack: Emoji shortcuts are now powered by Jira automation

Emoji shortcuts, based off Halp’s legacy recipes, now use Jira automation’s powerful no-code engine. With this change, admins can manage all automation rules in one place and emoji reactions can be used to edit issues created by Assist in Slack — all allowing for a simpler configuration experience.

If your projects have custom emoji rules, you have until June 4, 2024, to set up similar ones in automation. After that date, the emoji shortcut feature in chat settings will no longer function.

Find out more in our Community blog

Before you start setting up your new automation rules, keep in mind:

• The ticket emoji shortcut used to create issues isn’t affected by this change, so you don’t need to set this up in automation.
• You need to set up the eyes emoji shortcut, which assigns agents to issues. Tip: Use the template from the Emoji shortcuts tab in chat settings to quickly set up this automation.

To set up emoji rules in automation:

1. From your project settings, select Automation.
2. Select Create rule.
3. Select Emoji reaction to Slack message as your trigger*.*
4. Select Turn on rule, name your rule, and then Turn on rule again to save.

To help test your new emoji rules, you can now turn off emoji shortcuts in chat without deleting them:

1. Set up your emoji rule in automation.
2. From the Emoji shortcuts tab in chat settings, find the rule to turn off.
3. Use the toggle to turn off the rule.
4. Test to your satisfaction.

Workflows now visible in request types settings

On the request types settings screen, the associated workflow for each request type is displayed in a new Workflow column, making it easier for admins to view and edit their request types' workflows.

From your service project's navigation on the left, select Project settings, then Request types. You'll see a list of the request types that exist in your project, along with their associated issue types, workflows, and portal groups.

Each workflow name acts as a link that allows:

• Jira admins to view and edit the workflow
• Project admins to view the workflow.

Any invalid workflows will be noted in place of the workflow name, and hovering over the 'Invalid workflow' text will reveal a tooltip with guidance on how to resolve the issue.

You can still manage your workflows by going to the More actions menu to the right of each request type, and choosing one of these options:

• View and edit workflow
• Replace with existing
• Replace using template.

It’s faster and easier for end users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Removing background customization from left side navigation

To prepare Jira Work Management for future changes, we're removing background customization from the left navigation. If you have any questions, reach out to our support team.

Import data directly from monday.com into Jira Work Management

Moving your work from monday.com to Jira Work Management just got easier. Using the monday importer, you can directly import projects into Jira Work Management.

Save the effort of manually moving data and ensure the project information is relevant and accurate.

To directly import your data using the monday importer:

1. From the navigation bar, select Projects > Create project.
2. From the sidebar, go to More > select Import data.
3. Select Import to a new business project.
4. In the import from an app section, select monday.

Connect Google Drive in Project Pages

Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

1. Select Connect Google Drive
2. Select sign in with Google
3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
5. Select connect shared drive

If you have Confluence connected to project pages:

1. Select the Add Google Drive tab
2. Select Connect Google Drive
3. Select sign in with Google
4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

Colourful categories

Project admins can now assign colours to categories from the list view in Jira Work Management.

Manage custom fields for your project in context of the list view

You can now create and manage custom fields in context of the list view. Certain types of work may require specific information for your team to get the job done. Jira Work Management now allows you to create and manage these additional fields in context of the list view to save you from navigating away from your work. This will help your team with viewing the right, relevant information upfront when completing tasks.

To get started with the change, select the plus symbol at the top right of your list view to show or hide more fields, and manage your custom fields.

See all your attachments in one place

We’re introducing a new view so you can see any attachments added to issues in your project. This means you no longer need to search through issues to find a specific attachment.

We’re slowly rolling out this feature, so don’t worry if you can’t see this yet.

If this is already available for you, you can see all the attachments in your project by selecting Attachments from the project view navigation.

From Attachments, you can download an attachment by hovering over it and selecting the download button that appears. You can delete an attachment by hovering over it and selecting the delete button, which removes it from Attachments and the issue it was attached to.

We've improved how you can create issues in context of the view you're in

We've made some improvements on how you create issues in context of the view you're in. The board, list, calendar, and timeline views all have been improved so you can create issues more easily, quickly, and contextually.

What's new for the list and board view:

• You can now create a new issue between two issues by hovering your cursor and selecting the plus icon. Enter your issue summary then press enter.

What's new for the timeline view:

• You can now create a child issue when you hover your cursor over the issue and select the plus icon. Enter your issue summary then press enter.

More background colors

We've added more colors to our background palette. Now you have a wider range of options to create your project's identity and overview.

Project background: select the option next to your project's name and choose a color.

Jira Work Management overviews: the new colors will appear on the creation screen.

Template bundles in the project create page

Effortlessly create between 2 to 6 projects at once, with bundles. We're helping streamline your project creation process and minimizing the need for repetitive manual tasks. Whether you're working in Jira Work Management, Jira Software, or Jira Service Management, bundles guarantee a smooth project creation experience.

Choose from two pre-set bundles: the Marketing or the IT team bundle. And if they don't fit your requirements, you have the flexibility to customize and create your own bundle.

There are a few ways you can create a bundle, one way is to:

1. Select the plus icon + in the project sidebar
2. Choose More templates from the dropdown
3. Select Bundles

Another way to create a bundle is to:

1. Select Projects > Create project in the top navigation bar
2. Select Bundles

Import data from Jira Software to Jira Work Management

Moving your work from a software project in Jira Software to a business project in Jira Work Management just got easier.

Use the importer to directly import your existing software project data into a new Jira Work Management business project. This helps save the effort of manually moving data and ensures the project information is relevant and accurate. Not to mention, your teams now get to work in the Jira that best fits their use case.

JWM Better Backgrounds: Gradients

We've added gradient colors to our background palette, allowing you to choose unique combinations. With added options to choose from, you can make your project stand out and be memorable.

Project background: select the option next to your project's name and choose a color.
Jira Work Management overviews: the new colors will appear on the creation screen.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Calculate delivery progress based on story points

With enhanced calculation options, the delivery progress can now better reflect the size of your linked delivery tickets in Jira Product Discovery. You can easily configure the field to display progress based either on the number of issues per status or on the number of issue story points per status.

Creators can configure the delivery progress field:

1. Click the Delivery progress field to open the Delivery tab, or select a specific idea and go to the Delivery tab.
2. On the Delivery tab, click the delivery progress bar, and then select Configure delivery progress.
3. From the dropdowns, choose the most suitable options to display the delivery progress:
   1. Default or Simple for the estimation type
   2. Issue count or Story points for the estimation values

Learn more details about the estimation rules and configuration options.

Auto-filling date fields are now available

You can now enable the possibility of auto-filling date fields with dates from Atlas projects or linked delivery tickets

1. In your project, go to Fields and select a date field.
2. Under Autofill dates, configure the data source, date field, and calculation. You can also add a rule to display color and emojis when the date is approaching or overdue.

We’re making it easier for your team to access the products they need

Before, people who weren’t admins had to request to access Jira Product Discovery. This request was sent as an email to their admin who could then approve or deny the request.

Now, people who aren’t admins can try Jira Product Discovery without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Jira Product Discovery. They won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

It’s faster and easier for end users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Apps for Atlassian products: Simplifying customer consent

To improve platform reliability and simplify how you consent to apps accessing your data during installation, you will only ever have to give consent once when an app is installed somewhere new.

Improved support for colors when converting pages from the legacy editor

When you convert a page from the legacy editor, your text will retain its color in the new editor.

New grant access emails enabled

We’re updating our email communications to better serve you. Here’s what’s changing:

• New email design for a better user experience

Guests can request licensed user access

Guest users can request licensed user access directly from content found within their organization's site but outside of their assigned space.

Confluence Public Links Persistent Lozenge

Additional contextual education on public link pages allow for anonymous visitors to make the connection between their content and other Confluence features, faster.

New email notifications when pages and blogs are deleted

We're updating our email communications to improve how we notify you when content is deleted or created.

Protect your progress with autosave while using the Roadmap Planner macro

The roadmap planner macro will now autosave changes for you every 15 seconds, so important progress won't be lost or inadvertently discarded.

If you do want to discard changes you've made while creating or updating your roadmap planner, select Close to exit the modal, then revert the page to a prior version via Page history.

Use filters to search and display Jira issues

Now you can use filters to search for Jira issues and display them in a table, without leaving the Confluence page.

This improvement follows the release that allows you to search for issues using keywords or JQL, and flexibility to add, remove, and reorder fields.

How to display Jira issues in a table

Start using filters to search for Jira issues:

1. Create a new Confluence page or edit an existing one.
2. Type /jira and select Jira issues.
3. With Basic selected, use the filters to search by Project, Type, Status, or Assignee.
4. Select Insert issues.

This will display your selected issues in a table format you can interact with.

To edit your table of Jira issues:

1. Select anywhere on the table.
2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
3. Edit your search query using Basic or JQL.
4. Select Insert issues.

Block page and blog exports from space settings in Confluence

Customers with Atlassian Access will now be able to block exports of pages and blogs from Confluence spaces via PDF, CSV, HTML, Word, and XML in Confluence.

Previously, the data export rule allowed customers to block exports directly from pages and blogs but didn’t block users from export of that content from Confluence spaces. With this change, exports of pages and blogs will be blocked at both the page and space level.

Learn more about preventing data exports

Confluence Home has a new look

Jump into work with Confluence Home, now with an improved look and feel. This visual refresh includes layout and iconography updates.

Visit Home to see these changes.

Get to know the new sidebar

We've redesigned the sidebar to make it sleeker, more intuitive, and more compact. As part of this change, we've added a new All content item where you can discover content and search within a space. We've also rearranged sections for Shortcuts, Content, and Apps and made them expandable. Finally, we've added tooltips for sidebar elements — along with a few other accessibility features.

Enable notifications grouping

Notifications related to the same entity or object will be grouped together to help users manage their day-to-day actvities better.

To open grouped notifications:

1. Select the Notifications (bell) icon from the top-right menu.
2. Your notifications will appear grouped by entity or object.

Be more expressive with panels

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Transfer of page ownership between users

When a page is created, the person who creates is now known as the owner of that page. We've made it possible for page owners to transfer ownership of their page to another person at any time. Space and site admins can also transfer page ownership from one user to another.

This way, if a current page owner leaves a project, team, or company, ownership of the page can then be granted to whomever is most appropriate, and maintenance and validity of the page remains fresh.

A page owner is the ‘point person’ for a given page and their name appears in the byline, under the page title.

Learn more about page ownership and how it can be transferred

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Sidebar responds to small or higher-zoom views

If you view Confluence content in a small window or at higher zoom levels, the sidebar now changes sizes to keep all controls in view. In these smaller windows, the sidebar no longer opens on hover to avoid accidental opening.

The sidebar is unchanged in views wider than 768 pixels.

When viewing a Confluence page in a window narrower than 768px or zoomed in at 200%, you'll notice that hovering your cursor over the sidebar no longer expands the sidebar.

To open the sidebar, select the expand sidebar button ( > icon). Select the button again to collapse the sidebar. You can also select the edge of the sidebar itself to expand and collapse it.

Template suggestions in the page editor

When creating a new page, you start off with popular templates featured first.

Once you begin adding a title to the page, these featured templates will be replaced by suggested templates: templates that may be a better match for your needs based on the title you entered.

1. Create a new page.
2. Start typing a page title.
3. Recommendations of popular templates will be replaced by suggested templates, based on the title you've entered.

Open Beta: Surface your Assets objects in Confluence

Surfacing your Assets for Jira Service Management objects in Confluence is now available in Open Beta!

This means your Assets data can now be easily accessed and viewed directly from within a Confluence table, making your workflow more efficient and getting information to the people who need it, when they need it.

To use this feature, you must be a Jira admin and / or have permissions to see the relevant object schema in Assets in Jira Service Management as well as an active Confluence licence in order to see the schema and manage this macro in Confluence..

To embed a table with Assets objects:

1. Navigate to a Confluence page you own.
2. Enter / on your keyboard.
3. Search for Assets (Beta) in the dropdown menu search bar, then select Assets (Beta).
4. Select Insert objects from.
5. Choose the object schema that stores the objects you want to display.
6. Enter an AQL query to filter down the objects you want to be displayed. Learn more about AQL queries.
7. Select Insert objects.

Learn more about displaying Assets in Confluence

Confluence Premium: Discover automation in context

Space administrators with Confluence Premium and Enterprise will find it easier to learn when automating common Confluence actions could save them time. An automation prompt appears after a space admin archives a page from the content tree, hovers over a page that hasn’t been updated lately, adds a label to a page, or publishes a page title with the word “meeting”.

Each prompt links to a related rule template in space automation, which require little to no configuration to build.

Learn more about Confluence automation

Global App Switcher - Changes to UI & Functionality (Confluence and Jira)

We're working to bring Atlassian Organisations to the forefront for our users by including them in the Atlassian App Switcher. As part of this work, we're adjusting a few elements to improve the overall usability of the App Switcher. Please note that these changes will be rolled out slowly, so there may be differences in the App Switcher between products.

What products will this change affect?

• Jira
• Confluence

Key changes:

• The switcher is now filtered by Organization > Product > Site (previously was Product > Site).
• Atlassian Start is no longer a standalone hyperlink, and instead will appear under Your Apps.
• Clicking on an app or product will now open it in a new tab.
• We’ll show you recommended apps under Recommended for your team. However, if you have all apps installed now, you’ll be shown the Discover section instead.
• We’re removing the More section which used to show custom links.
• To improve the speed of execution for the large majority of users, as custom links are only configurable for admins, custom links will no longer appear in the switcher.

These changes should:

• Create a more seamless flow when you switch between Atlassian products.
• Make it easier to identify which organization owns the products you’re using.
• Increase security by letting you know when you're leaving your current organization's workspace.
• Reduce noise when selecting an app - you’ll no longer see apps and sites associated with other organizations.

Join the conversation and give us early feedback

Confluence Premium: 20 new automation components

Confluence automation is adding 12 new trigger and 8 new action components.

Space, product, and site administrators can use components to build rules that automatically organize content and manage team workflows. Automation is available in Confluence Premium and Confluence Enterprise.

Learn more about creating automation rules

Reactions replace likes in Confluence home feed

You can now add, delete, and view reactions in the Confluence home feed, as well as see who reacted to content.

This will make it easier for users to collaborate and express themselves.

Follow-up questions for Smart Answers in Confluence Search

Smart Answers in Confluence Search now provides suggested follow-up questions along with the corresponding answers.

Table editing just got smoother with drag-and-drop

Table editing just got easier! We're introducing the long-awaited drag-and-drop functionality for tables within Confluence Cloud. Now, you can quickly and intuitively reorganize rows and columns in your tables by simply dragging them to the desired location.

With the rollout of this feature, you’ll also get easy access to row and column actions in the new drag handle menus. Add, move, sort, and distribute widths straight from these menus.

This update, highly requested by users, will significantly improve your table editing experience, saving you time and effort.

Here's what's new:

Effortless reordering: Drag and drop rows and columns anywhere within the table.

Visual guidance: New drag handles and drop zones make it clear where you can place elements.

Smooth navigation: Wide or long tables automatically scroll as you drag for ultimate control.

Enhanced interface: Enjoy new menus, icons, and buttons for managing rows and columns.

Confluence Premium: Better content management

The area formerly known as bulk archive has been updated and moved under Space settings, Manage content. We’ve added more table information and filters, allowing space admins with Confluence Premium or Enterprise to assess the state of their content before applying actions, like archive or delete, to hundreds of selections at a time.

An Inactive pages button filters pages that don’t have children and haven’t been viewed, updated, or commented on in a specified time frame. Selecting the All content button includes whiteboards in your results.

Up to 500 items can be archived at once, storing them in the archive for future reference. Up to 100 items can be deleted at one time, moving them to the trash.

Learn more about the content manager

Go to Space settings > Manage content > Manage content tree.

To filter inactive pages, go to Manage content tree, select Inactive pages, and select a time frame.

Space permissions get some look and feel improvements

We've made some small improvements to the look and feel of space permissions, most notably to break the long page into tabbed sections so you don't have to scroll so much. There are now separate tabs for Users, Groups, Guests, and Anonymous access.

As part of this change, we've also upgraded our technical stacks to allow for more significant UX improvements to space permissions experiences in the future.

Inline images now nestled in your words

Say goodbye to image placement limitations! We're thrilled to introduce inline image placement in the Confluence Cloud. Now, you can seamlessly integrate images within your text and headers for a more visually engaging and dynamic writing experience. No more clunky block-level images interrupting your flow – just natural integration of visuals directly into your content.

But the fun doesn't stop there! You can also switch between inline and block-level images at any time with a simple action. Want a stunning hero image? Make it block-level. Need to illustrate a specific point within your text? Toggle inline and embed it right where you need it.

This update is packed with additional features to enhance your image management:

Full control: Add borders, set alternative text, and link your images with ease.

Dynamic sizing: Images automatically adjust to fit your content, ensuring a smooth visual experience.

Streamlined layout options: Find all image layout tools conveniently grouped together in the image toolbar for a more efficient workflow.

Restore and reattach inline comments, even after deleting highlighted text

Inline comments anchored to highlighted text can get resolved when that text is changed or deleted during an editing session. It is now possible to restore those comments by reattaching them to selected text in the editor.

Resolved comments can be accessed from the More actions menu on the toolbar. Find the resolved inline comment you want to restore, and select Restore comment.

In the editor, highlight text you'd like to add the comment to, and select Add comment.

Customize and display the child pages macro with enhanced control and ease

You can now find, customize, and display the Child pages macro (formerly known as "Children Display") more easily than ever thanks to the following updates:

• New and improved name and icon for instant discovery.

• A simpler, more intuitive configuration experience with separate Basic and Display config tabs.

• Clearer in-product guidance around setting up and customizing this macro.

Whiteboards Feedback Collector

Submit feedback about whiteboards through the form in the global navigation, in addition to the whiteboards feedback experience. The form will now be the same everywhere.

To submit feedback, go to the More menu in the top-right corner of the whiteboard, and select Give feedback. Or, click on the Help icon in the top Confluence navigation and select Give feedback.

These will both lead to the feedback form across Confluence. The link in the whiteboards template picker Let us know will also lead to the updated feedback form.

Default data classification levels get migrated

When organization administrators migrate a space or Confluence instance, default data classification levels migrate as well.

This preserves related rules around creating, storing, managing, moving, or deleting page and blog data in each space — without space administrators needing to reset a default.

Learn more about data classification

Data classification is currently only available through the Atlassian Information Security Beta program. If you’re not part of the program, subscribe to our Cloud roadmap to be informed when this feature becomes generally available.

Confluence administration updates

Confluence administration has long contained more than settings. We made updates to reflect that and make everything easier to find.

When product admins select the gear icon in the top-right of Confluence navigation, they’ll see new hierarchy in the side navigation, distinguishing monitoring capability from premium admin tools from settings. The settings themselves are now collapsed into more manageable, expandable, buckets — and are searchable by keyword.

Confluence admins should continue to select the Confluence administration gear (formerly Settings) in the top-right of Confluence navigation.

Guests can receive and manage email notifications from Confluence

With email notifications, guests can now get closer to the work happening in Confluence, stay in the know, and respond more quickly to matters that need their attention.

They can also fine-tune their email preferences to make sure they're only getting notified about what most matters to them.

Add excerpts to any page with greater clarity and ease

You can now find and use the Insert excerpt macro (formerly known as "Excerpt Include") more easily than ever thanks to the following changes:

• New and improved name and icon for instant discovery.

• A better search-and-select experience for quicker, more accurate excerpt selection.

• The inclusion of your excerpt’s name and its source page's title within its frame, for enhanced context and clarity.

Content nesting enhancements in Confluence Cloud (Milestone 1)

We're excited to lay the groundwork for future content organization improvements in Confluence Cloud! This initial update introduces the ability to nest lists within quotes, paving the way for more powerful nesting capabilities in the near future.

Please note: This release is the first step in a multi-phase effort to enhance nesting functionalities. While only lists within quotes are currently available, we're actively working on bringing more exciting nesting features to Confluence Cloud in the coming months.

Nested actions now available on Confluence Standard

Nested actions, previously available as premium functionality, are now available on all paid plans. This allows users with Confluence Standard to archive or delete entire branches of the content tree at once.

Up to 500 nested pages and/or whiteboards can be archived together.

Up to 100 nested pages and/or whiteboards can be deleted together.

Learn more about archiving content or deleting content

1. Find a parent item in the content tree and hover over the title
2. Select More actions (•••)
3. Select Archive or Delete
   1. ) A screen will inform you how many nested items there are
4. Check the box to include them
5. Follow the remaining prompts to either Archive or Delete them

It’s faster and easier for end users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Customize and display recently updated content with enhanced control and ease

You can now find, customize, and display the Recent updates macro (formerly known as "Recently Updated") more easily than ever thanks to the following changes:

• New and improved name and icon for instant discovery.

• A simpler, more intuitive configuration experience with separate Basic and Display config tabs.

• Clearer in-product guidance around setting up and customizing this macro.

Configure and display labeled content with clarity and ease

You can now find and customize the Filter by label macro (formerly known as "Content by Label") more easily than ever, thanks to the following changes:

• New and improved name and icon for instant discovery.

• A simpler filtering experience with a more clearly organized dropdown menu.

• An overall clearer and better organized set of options in the configuration modal, for faster and easier customization.

Cache key support for self-hosted runners

Since releasing cache key support for builds on the Atlassian infrastructure earlier this year, we have been actively working to add cache key support for our customers who are using runners. That being said, we are happy to announce that we now support runners using cache key to generate caches. Additional documentation on smart caches with cache keys can be found in the following section of our Caches help documentation: Caching with file-based cache keys.

We’ve made it easier for you to set up and work with integrations

We’re introducing a new, streamlined integration framework offering an improved user experience. The framework is designed to simplify the installation and configuration of integrations while offering greater flexibility in the processes.

The initial setup and configuration steps are now more organized, with each having its own separate space. To keep things neat and tidy, the configuration page has been decluttered. You'll also find that advanced incoming rules have been integrated directly into the main configuration section, bringing everything together in one place. We've improved the readability of incoming and outgoing rules and the process of setting them up and editing them.

Learn more about the Opsgenie integration framework