Cancellations

To cancel your Atlassian Cloud evaluation or subscription, follow one of the below procedures:

If you're already logged in to your Cloud site:

  1. Choose 
     >  Billing
  2. Choose Manage applications
  3. Choose Cancel my site in the top-right corner of the page

If you're not logged in to your Cloud site:

  1. Log in to my.atlassian.com (you'll arrive on the Licenses page by default)
  2. Click the '+' sign of your Atlassian Cloud subscription (the account management pane will display)
  3. Click the Cancel Subscription link to request cancellation of your account

If you'd like a backup of the data in your Atlassian Cloud site, see Import and export data.

Your Atlassian Cloud subscription will be terminated at the end of the current billing cycle and your credit card won't be charged again. No credit is offered for canceling an account prior to the end of a billing cycle.

If you need to reactivate your Cloud subscription for any reason, let us know.

Was this helpful?

Thanks for your feedback!

Why was this unhelpful?

Have a question about this article?

See questions about this article

Powered by Confluence and Scroll Viewport