Atlassian organizations

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From your organization at admin.atlassian.com, if the Users list and Groups list are under the Directory tab, view the improved user management content.


Atlassian organizations bring together your company’s users and products. As an organization admin, you manage the Atlassian accounts of your employees and the products that belong to your organization.

Manage products for an organization

When you create a new instance of an Atlassian cloud product, you can manage it from your organization. Each instance of the product is associated with a site, which has its own site URL and administration. These products that can be part of your organization include Jira products (Jira Software, Jira Service Management, and Jira Work Management), Confluence, Statuspage, and Opsgenie. Currently, Bitbucket and Trello can’t be associated with an organization.

When you manage products from this central location, you have access to all administration settings and billing details. With an Atlassian Access subscription, you can gain additional insight into activities across your organization with an audit log and charts about product usage and security adoption. Learn more about Atlassian Access.

Manage user accounts for an organization

Users aren’t tied to any one product, which means that they can get access to products within or outside your organization.

Users aren’t tied to one organization either until you can claim ownership of their accounts. When you do, they become your organization’s managed accounts.

You have full control over managed accounts. You can update their email address and other details, deactivate or delete accounts, and enforce authentication policies for secure login. With an Atlassian Access subscription, we offer more advanced features, like syncing users from a directory outside your organization. When you sync users to your managed accounts, your Access settings impact how those accounts log into your sites and products, as shown in the illustration.

To start managing your employee's accounts, verify ownership of your company's domain. This allows you to claim accounts with that email domain. Learn more about verifying a domain for your organization.

The table includes a list of what's available for managed accounts within your organization.

User management activitiesRequires a verified domain?Also requires Atlassian Access?
Grant product access--
Verify domains--
Update email address and name of managed accounts(tick)-
Delete or deactivate managed accounts(tick)-
Update password policy(tick)-
Update idle session duration(tick)-
Enforce two-step verification(tick)(tick)
Require single sign-on(tick)(tick)
Sync users from G Suite(tick)-
Sync users from identity provider(tick)(tick)

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Improved user management experience

Atlassian organizations bring together your company’s users and products. As an organization admin, you manage the Atlassian accounts of your employees and the products that belong to your organization.

Manage products for an organization

When you create a new instance of an Atlassian cloud product, you can manage it from your organization. These products that can be part of your organization include Jira products (Jira Software, Jira Service Management, and Jira Work Management), Confluence, Statuspage, and Opsgenie. Currently, Bitbucket and Trello can’t be associated with an organization.

When you manage products from this central location, you have access to all administration settings and billing details. With an Atlassian Access subscription, you can gain additional insight into activities across your organization with an audit log and charts about product usage and security adoption. Learn more about Atlassian Access.

Manage user accounts for an organization

Users aren’t tied to any one product, which means that they can get access to products within or outside your organization.

Users aren’t tied to one organization either until you can claim ownership of their accounts. When you do, they become your organization’s managed accounts, but can still access products outside your organization.

You have full control over managed accounts. You can update their email address and other details, deactivate or delete accounts, and enforce authentication policies for secure login. With an Atlassian Access subscription, we offer more advanced features, like syncing users from a directory outside your organization. When you sync users to your managed accounts, your Access settings impact how those accounts log into your products, as shown in the illustration.

To start managing your employee's accounts, verify ownership of your company's domainThis allows you to claim accounts with that email domain. Learn more about verifying a domain for your organization.

The table includes a list of what's available for managed accounts within your organization.

User management activitiesRequires a verified domain?Also requires Atlassian Access?
Grant product access--
Verify domains--
Update email address and name of managed accounts(tick)-
Delete or deactivate managed accounts(tick)-
Update password policy(tick)-
Update idle session duration(tick)-
Enforce two-step verification(tick)(tick)
Require single sign-on(tick)(tick)
Sync users from G Suite(tick)(tick)
Sync users from identity provider(tick)(tick)



Last modified on Apr 28, 2021

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