Give users admin permissions

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As an admin, you may get those permissions automatically if you create a site or an organization. Or you may have to grant admin permissions to exisiting users.

You can be any number of these admin types:

  • Product admins – There are two types of product admins that have access to the Jira or Confluence settings:

    • Admins that belongs to the administrators group – administer product settings, but they also have access to the product themselves through this group.

    • Admins that belongs to the <product-name>-admins groups – administer product settings, but they don’t have access to the product through this group.

  • Site admins – They administer the users and groups for the site’s products. They have access to the site's Administration and access to the products through this group.

  • Organization admins – They administer the organization and have access to the organization settings, which can be found at admin.atlassian.com.

Let’s see how users become admins

When you start out with a site, you're a site admin. After you invite users, you can make them site admins or product admins by adding them to groups.

When you create an organization, you become an organization admin (in addition to a site admin) and can make other users organization admins.

Once you have an organization, you can add other sites that your company manages. When you add a site to your organziation:

  • All organization admins become site admins for the newly added site.

  • All site admins stay site admins of their current site.

Make a user a product admin

Product admins can access the product settings. See Administering Jira Cloud products or Confluence administer's guide for more details.

As a site admin, you can add someone as a product admin. You can only make someone a product admin if they already have access to the site or have been invited:

  1. Go to your site's Administration at admin.atlassian.com:

    • If you're an admin for one site, you'll land on the Users page of your site.
    • If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.

  2. Select Groups from the left side of the page.

  3. Select the administrators or <product-name>-admins group.

  4. Click Add members, search and select the people you want to add, and click Add.

Make a user a site admin

Site admins can perform these site operations:

  • Access the site's Administration at https://admin.atlassian.com.

  • Make other users site or product admins.

  • Site settings so that it displays your company's branding and image.

  • Administer users for your site, meaning you can invite, remove, and export users, among other things.

  • Groups and product access, meaning you can update settings for how users get access and adding users to groups.

As a site admin, you can make another user a site admin. You can only make someone a site admin if they already have access to the site or have been invited:

  1. Go to your site's Administration at admin.atlassian.com:

    • If you're an admin for one site, you'll land on the Users page of your site.
    • If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.

  2. Select Groups from the left side of the page.

  3. Select the site-admins group.

  4. Click Add members, search and select the people you want to add, and click Add.

Make a user an organization admin

Organization admins can perform these organization operations:

As an organization admin, you can make another user an organization admin. You can make anyone who has an Atlassian account an organization admin:

  1. Log in to your organization at admin.atlassian.com.

  2. Choose Settings on the left, then Administrators.

  3. Click Add administrators.
  4. Enter an Atlassian account email address and click Grant access.

Last modified on Oct 22, 2019

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