IP allowlisting

IP allowlisting is available with Premium plans for Jira Software, Jira Service Desk, and Confluence. Learn more about Jira Cloud plans and Confluence Cloud plans.

IP allowlisting gives you an additional level of control, allowing you to specify which IP addresses users must use to access content for Jira Software, Jira Service Desk, and Confluence. When you set an allowlist for Jira Software Premium, it applies to customer and agent-facing portals for your Jira Service Desk on the same site.

IP allowlists currently apply to these pages:

  • Jira tasks, issues, projects

  • Confluence pages and spaces

  • Jira administration

  • Confluence administration

If users aren't accessing these pages from an IP addresses in the allowlist, they see a message explaining why they don’t have access. Users also won't be able to access that product programmatically via the APIs.

You can set up 100 IP addresses or network blocks per allowlist. We support IPv4 for individual IP address. If you're entering a network block, we support the CIDR notation standard for specifying a block of IP addresses. Refer to CIDR notation more details about how to use CIDR notation.

For some examples of values that you can add:

Type

Examples

IPv4

104.192.143.1

CIDR block

104.192.143.0/28
104.192.143.16/29
104.192.143.24/32
2401:1d80:1010::/64
2401:1d80:1010::150/128 

To find your IP allowlists

From your organization at admin.atlassian.com, select Security > IP allowlisting.

To add an allowlist
  1. From the IP allowlisting page, click the Create allowlist button.

  2. From the popup that opens, enter details for your allowlist. From the IP addresses field, you can enter up to 100 IP addresses, separated by commas.

  3. Click Create to save the details.

When you create your allowlist, you can choose to apply immediately from the Enable? option. If you don't want to apply right away, you can apply the allowlist at any point from the toggle in the Enabled? column.

Last modified on Jul 21, 2020

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