Maintenance windows

We set the maintenance windows for your Atlassian Cloud site in order to quickly and regularly bring new features and fixes to you. The time of your maintenance windows is between 1am and 3am daily, depending on your server timezone.

Need to check or change your server timezone?

We aim to keep total weekly downtime for upgrades to less than 15 minutes, and we'll only use the maintenance windows when we have changes to release.

On this page:

Find out about recent changes to your instance

To get the low down on the latest and greatest changes in your Cloud instance, check out our Atlassian Cloud What's New page.  We'll use this page to tell you about new features and changes to existing features in your applications.  

How we communicate maintenance windows

  • Regular maintenance windows: We won't send maintenance notifications unless we need to deviate from the regular schedule.
  • Other types of maintenance: For other required maintenance, like urgent fixes, we'll notify you and other administrators via in-app message.

Change your server timezone

Your maintenance window is determined by the time zone selected during your Atlassian Cloud signup process. To change the your time zone, create a support ticket to let us know your preferred timezone and our support team will be in touch to schedule a restart of your site to complete the change.

Need to find out your instance server time?

For JIRA users, you can find your server time zone on the System Information page at the following address:

https://<instance-name>.atlassian.net/secure/admin/ViewSystemInfo.jspa

If you're using Confluence, you can find it on your user profile page by looking for the 'site default' time zone at:

https://<instance-name>.atlassian.net/wiki/users/editmysettings.action?edit=Edit

For Bamboo-only sites, get in touch with our support team to find out or check what your server timezone is.

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