Specify how users get site access

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This page covers the site access settings that control how users get access to your site.

Users with product access also have site access. Each user that joins your site takes up a license seat for each of the products they have access to. If you go over the number of users in your plan, we'll let you know by email.

User invites

Enabling user invites allows any user on your site to invite additional users. Accounts created via user invites are granted default product access. This setting is off by default.

To enable user invites:

  1. Go to your site's Administration at admin.atlassian.com:
    • If you're an admin for one site, you'll land on the Users page of your site.
    • If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
  2. Select Site access > User invites.
  3. Check the Existing users can send invitations to anyone box and click Save changes

Anyone can use Invite links to get access to your site and start using a specific product. This is useful if you:

  • Want to get your team on-boarded quickly.

  • Work with contractors or clients who need fast access.

Once you have shared an invite link, anyone can use it to create a new account. For this reason, you should only share invite links with people you trust. As an added security measure, invite links automatically expire after 30 days. You can also turn off invite links at any time, rendering any old links invalid.

To send an invite link to someone:

  1. Go to your site's Administration at admin.atlassian.com:
    • If you're an admin for one site, you'll land on the Users page of your site.
    • If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
  2. Select Site access> Invite links.
  3. Select the checkbox for the product you want to create an invite link for. The invite link will appear below the checkbox. Users with the invite link will land in the product selected.

  4. Copy the invite link and share it with users you want to give site access to.

New accounts created via invite links are granted default product access.

Approved domains

You can approve domains to allow users to access your site quickly. New users who join with an approved domain are granted default product access.

You might want to use this to:

  1. Approve your company domain so onboarding is easier for your employees.

  2. Approve client domains so they can always get access.

To manage approved domains:

  1. Go to your site's Administration at admin.atlassian.com:
    • If you're an admin for one site, you'll land on the Users page of your site.
    • If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
  2. Select Site access> Approved domains.
  3. Choose from the following options:

    • Approve any domain. Any user on any email address will be able to sign up and access your site.

    • Approve the following domains. Manually define which domains are approved.

    • Don't approve any domain. All users will be forced to request access or be invited.

  4. Click Save changes.

Users on approved domains:

  • Must create an Atlassian account before logging in to your site.

  • Can access your site from an available Join site button.

  • Can access your site with or without an invitation.

With the Email site administrators when a new user gets access to the site checkbox, you can also choose whether site admins should receive an email when a new account gets access.

Access requests

Users can request access to products on your site for themselves or for other users. When they do this, the site admin will receive a notification to visit the Access requests page to deny or approve the request.

To modify access request permissions:

  1. Go to your site's Administration at admin.atlassian.com:
    • If you're an admin for one site, you'll land on the Users page of your site.
    • If you're an admin for multiple sites or an organization admin, click a site's name and URL to open the Administration for that site.
  2. Select Site access > Access requests.
  3. Choose from the following options:

    • All new users can request access. Any user on any domain can request access.

    • Only new users from the following domains can request access. Manually define which domains can request access.

    • New users can't request access. Users who aren’t on your site can’t request access. Your existing site users can still request access for them.

  4. Click Save changes.

Admins can approve or deny access requests at their own discretion. Learn more about access requests.

Last modified on Aug 12, 2020

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