Support for cloud migrations

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Learn how Atlassian can help support you as you move from server or Data Center to our cloud products.

During the server to cloud migration process, it’s crucial for customers to have access to Atlassian migration experts. We like to think of your migration as the biggest (and last) upgrade you’ll ever have to make. 

We know successfully planning and executing a move to cloud can be daunting, but we're here to help every step of the way.


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Find out how we can support your migration using the resources below:

  • Atlassian cloud migration support scope: Understand what support services we offer for migrations, including free additional support for enterprise-scale migrations for you or the Partner assisting you in your migration. We'll also help you assess whether working with an Atlassian Partner is strongly recommend for your migration.

  • Shared migration roles and responsibilities: Use our shared responsibility matrix to understand your role in your migration and where we can help, and learn about the migration experts you may work with throughout your migration journey.

  • How to contact migration support: Find out how to fast-track your Atlassian cloud migration support ticket.

Last modified on Jan 23, 2020

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