Update roles and properties for Jira users

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If your users have access to Jira, you have a few Jira-specific options in the individual user’s details page.

Update user project roles

You can see and edit a user's project role from Jira. For example, quickly assign a user to newly-created roles in several different projects at one time. See Managing project roles for more information about project roles.

  1. Go to your site's Admin pages at admin.atlassian.com.
  2. Select the user you want to see or modify project roles for.
  3. Click the down arrow to the right of the Reset password button and select View Jira project roles:

Add data to user properties

To enable add-ons that execute advanced functions, add data to user properties. For example, data added to a user can be used to automate post-functions in a workflow (such as those enabled by the Jira Misc Workflow Extensions add-on), automatically assigning issues to a certain user based on its properties. This data can also be used to integrate Jira users with time tracking software.

The data assigned to user properties is made up of:

  • key – for example, 'Phone number' or 'Location'.
  • A corresponding value – for example, '987 654 3210' or 'Level Three'.

Other than adding property data to the specified user, these user properties do not have an effect anywhere else in the project.

You can only add data to Jira users; other products don't make use of this property.

To add data to user properties:

  1. Go to your site's Admin pages at admin.atlassian.com.
  2. Select the user you want to set the data properties for.
  3. Click the down arrow to the right of the Change password button and select Edit Jira Properties.
  4. Enter the Key and Value for the user.

Last modified on Mar 25, 2019

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