Use a self-hosted evaluation license to move to cloud

description

Understand what to do if you want to move to cloud, but your current license or maintenance are expired.

Determine if you need to upgrade

If your self-hosted license and maintenance have expired, you can still migrate to cloud at no added cost.

In most cases, you should be able to move directly to cloud from your current self-hosted site. If you’re on an older self-hosted version, you may need to upgrade to a newer version before you can migrate. Find out which versions are supported for Jira and Confluence.

How to upgrade

If you're on an unsupported version and don't have active maintenance on your self-hosted license (which is needed to upgrade), you can use a free trial license to upgrade in preparation for the migration.

Basically, this entails signing up for a free server or Data Center evaluation, moving your current server to the new evaluation license, and migrating from there:

  1. Sign up for a free server evaluation license for the product(s) you're migrating at my.atlassian.com.

  2. Use that evaluation license to set up a new instance on the latest self-hosted version.

  3. Import your existing server instance into the new instance.

  4. Then migrate from your new, upgraded server instance to your cloud site.

Note that server evaluation licenses last for 30 days. If you need more time to complete your migration, no problem – they can be extended to 90 days upon request.

Once you've upgraded

After upgrading, review the following migration planning documentation to review common questions, best practices, pre-migration checks and step by step instructions for how to migrate:

More information and support

We have a number of channels available to help you with your migration.

Last modified on Feb 6, 2020

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.