Atlassian Cloud 2FA - unable to log in

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Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Problem

If you try to log in to via https://id.atlassian.com and your account has 2FA enabled you may encounter an error once you reach the Verification Code page:

Oops, that didn't work! 
Try that again in a moment.

Cause

Your system time isn’t aligned with the current internet time. 

Resolution

Set your time to Auto in the system settings

MacOS:

Windows:

Image result for windows 10 set automatic time


Description
Product



Last modified on Oct 8, 2019

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