Symptoms

• These screenshots show a couple of places where icons don't display in JIRA on IE.  This was observed on IE11, but could affect other IE versions.

Site administration screen

Project settings screen - Users and roles

Trashcan icon missing

Possible Cause

• IE's Security Setting in the relevant zone has the Font download option disabled (see screenshot below).

Suggested Solutions

• Enable the Font download option and refresh the browser.
• Use the Chrome or Firefox browsers.