JIRA icons missing on Internet Explorer - IE

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Symptoms

  • These screenshots show a couple of places where icons don't display in JIRA on IE.  This was observed on IE11, but could affect other IE versions.

Site administration screen

Project settings screen - Users and roles

Trashcan icon missing

Possible Cause

  • IE's Security Setting in the relevant zone has the Font download option disabled (see screenshot below).

Suggested Solutions

  • Enable the Font download option and refresh the browser.
  • Use the Chrome or Firefox browsers.

Last modified on Jul 18, 2017

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