Jira Issue links flashing when in edit caused by Kaspersky Password Manager

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Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

 

Summary

When inserting or viewing Jira links in a Confluence page, the issues continuously flash between the Jira Issue view and plaintext URL view.

This can sometime interrupt the editing process as well.

Environment

  • Google Chrome


Diagnosis

  • Check to see if the Kaspersky Password Manager add-on is installed and enabled in Google Chrome.
  • Disable the add-on, and check to see if the issue persist.

Cause

  • Kaspersky Password Manager add-on on Chrome seems to be interfering with Jira links.


Solution

  • Disable the add-on on Chrome.
Last modified on Nov 6, 2020

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