Reset or set start issue number

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Symptoms

You have existing data and you wish to skip the start number for new issues that are created. In short, you need to reset the ticket numbers to start at 500. 

 

Cause

Data was imported and new issues being created clash with old ticket numbers.

Resolution

Submit a support request

Reference the project(s) in question and what the issues should be reset to

Reference this doc

Last modified on Oct 6, 2017

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