Retrieve my Atlassian site's Cloud ID

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

The Cloud ID is a unique alphanumeric identifier for a specific Atlassian Cloud instance, and is not related to a specific product.

This ID is not needed for everyday operation in your Atlassian products' user interface or API, but may be useful for app development or organization management.

Atlassian Cloud IDs are different than Organization IDs, which refer to a grouping of Cloud sites and/or products.

To find your Organization ID, please refer to our documentation: Retrieve my Atlassian Cloud Organization's ID

Solution

Find Cloud ID from admin.atlassian.com

  • Navigate to admin.atlassian.com

    1. If you're a member of more than one, select your Organization

  • Select Products from the main navigation

  • Select the appropriate site as listed under the Sites and products sub-header in the navigation menu

  • The Cloud ID is listed after /s/ in your address bar, for example:

1 https://admin.atlassian.com/s/<your_cloud_id>/access-requests

Find Cloud ID via the tenant_info endpoint

As an authorized user on the site, you can request a unique API endpoint for this information directly from your web browser.

Replace my-site-name with your actual site name in the link:

1 https://<my-site-name>.atlassian.net/_edge/tenant_info

This will return a single line similar to the following:

1 {"cloudId":"<your_cloud_id>"}

Request Cloud ID from Atlassian Support

Atlassian support engineers have quick access to your product's Cloud ID via internal support tooling.

If you're looking to confirm the Cloud ID for a site, or list of sites, please contact us at support.atlassian.com.

Updated on March 19, 2025

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