Updating JIRA Avatar Does Not Update Avatars in Other Apps

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The JIRA avatar is bound to the JIRA section of Cloud only. We are still working on a way to combine all applications to use one avatar by uploading to the instance itself.

Here are a few improvement requests that we are tracking:


There are two workarounds to ensure the avatars are synchronized across all products:

Method 1: Manually Uploading Avatars

The avatar has to be uploaded manually for every product in Atlassian Cloud:

Method 2: Gravatars

JIRA can also implement Gravatars for a synchronized view with both Fisheye and Bamboo. However, Gravatars are not supported in Confluence just yet. Here is a feature request that depicts this feature: CONF-19636 - Getting issue details... STATUS

  1. To enable Gravatars for JIRA, go to Administration > Issues > General Configuration > Edit Configuration and select ON under the Use Gravatar for user avatars option.
  2. For Fisheye, you would need to raise a support ticket for our engineers to enable the user avatars in Fisheye for you, as this feature is restricted from administration.
  3. Bamboo's Gravatar setting is turned on by default.

Last modified on Jul 31, 2018

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