User's Last Login Does Not Update But They Are Creating Issues Within JIRA
Problem
Looking through User Management, you see users either show an Old Last Login Time or "Never Logged In" however they are creating Issues within JIRA
Cause
When a user creates issues via Email, it does not update the Last Login Time on their account
Last Login Time only updates when the user logs directly into the instance
Attention
There is a normal delay of 4 to 24 hours for for the Last Active Date to be updated across all products.
Last modified on Feb 2, 2024
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