Deleting or Deactivating Users

If you are a Confluence Administrator, you can delete and deactivate users.

You can delete a user from Confluence if they have not yet added or edited any content on the site. Such content includes pages and blog posts, and edits and comments on existing pages.

You can deactivate, or disable, a user, including one who has contributed content.

  • Deactivated users can no longer log in to Confluence.
  • Deactivating a user will not remove the content created by them.
  • Deactivated users do not count towards your license count. (See the notes below.)

To remove a user:

  1. Go to the user's profile and choose Administer User.
  2. Choose Delete.

To deactivate a user:

  1. Go to the user's profile and choose Administer User.
  2. Choose Disable.

Screenshot: Administering a user



  • The Administer User link is only visible if you are logged in as an administrator.
  • You can also delete or disable users using the Administration Console.
  • You can edit the groups that a user belongs to, to change their permissions without completely preventing their access to Confluence.
  • Multiple user directories:
    You may define multiple user directories in Confluence, so that Confluence looks in more than one place for its users and groups. For example, you may use the default Confluence internal directory and also connect to an LDAP directory server. In such cases, you can define the directory order to determine where Confluence looks first when processing users and groups.

    Here is a summary of how the directory order affects the processing:

    • The order of the directories is the order in which they will be searched for users and groups.
    • Changes to users and groups will be made only in the first directory where the application has permission to make changes.

    See Managing Multiple Directories.

  • Number of users and your license: The Confluence 'License Details' screen tells you how many users your Confluence instance is licensed to support, and how many are currently registered. See Managing your Confluence License. The number of registered users includes only users who have the 'Can Use' global permission. Deactivated users, as described above, are not included. Choose Refresh to make sure you see the latest count.

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