Managing Mail Accounts

You need to be a space administrator to manage mail accounts for a space. See Space Permissions.

Confluence will import mail from these POP/IMAP mail accounts into the space's mail archive.

To manage mail accounts:

  1. Go to the 'Mail Accounts' view:

    • Go to the space and choose Space tools > Integrations on the sidebar.
      Choose Mail Accounts.
    • If your space uses the Documentation theme:
      Choose Browse > Space Admin at the top of the screen.Note: The 'Space Admin' option appears only if you have space admin permissions for the space or you have System Administrator global permissions.
      Choose Integration > Mail Accounts.
  2. Add an account if required. See Adding a Mail Account.
  3. For each of the existing mail accounts listed, you can:
    • Edit: Change the configuration settings for the mail account.
    • Remove: Remove the account permanently.
    • Disable/Enable: Temporarily disable the account, or enable a disabled account.

(warning) The information on this page does not apply to Confluence Cloud.

Confluence mail archiving is an optional feature. This means that the 'Mail' options may be disabled and will therefore not appear in the Confluence user interface. Mail archiving features are contained in a bundled plugin. To activate mail archiving features in Confluence, enable the plugin – choose  > General Configuration > Manage Add-ons. Then choose System in the drop down, and enable the Confluence Mail Archiving Plugin.

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