Searching For and Administering Users

If you have Confluence Administrator permissions, you can view users, edit their user details, reset their passwords, and assign them to groups.

Accessing the user management screen

There are two ways to do this.

Option 1: Administer a known user:

  • Go to a user's profile
  • Choose Administer User.

Option 2: Find the user first:

  • Choose the cog icon , then choose General Configuration under Confluence Administration.
  • Choose Users in the left-hand panel.
  • The 'Users' screen appears. You can now list all users or search for a specific user.

Listing all users

To list all users:

  1. Choose Show all users. All members of the 'confluence-users' or 'users' group are listed in alphabetical order, by username. If there are more users than can fit on one page, the results will be divided into multiple pages.
  2. To move to another page of results, choose the numbered links, Next or Previous near the top or bottom of the page.
  3. To specify how many results should be shown per page, choose a number 10, 20, 50 or 100 near the top of the page.

(warning) The information on this page does not apply if you have multiple Cloud apps. If you are only using Confluence Cloud, the information does apply.

Using the simple user search

To search for a user via the simple user search:

  1. If the Simple link is showing, choose it. (If you see the 'Advanced' link and no 'Simple' link, then the simple search is already active.)
  2. Type some information about the user into the 'Find User' text box. You can type all or part of their username, full name or email address.
  3. Choose Search.
  4. Confluence will display a list of matching users. Click the link on a username to see and edit the details for that user.

Using the advanced user search

The advanced user search allows you to specify the field in which your search term appears: username, full name or email address. This is useful if you need to limit the number of users appearing in the search results.

To search via the advanced user search:

  1. If the Advanced link is showing, choose it. (If you see the 'Simple' link and no 'Advanced' link, then the advanced search is already active.)
  2. Complete one or more of the following fields:
    • Username — Enter all or part of the person's username. This is their login ID, such as 'joe', or 'bloggs'.
    • Full Name — Enter all or part of the person's name. For example, 'joe bloggs', or 'bloggs', or 'joe'.
    • Email — Enter all or part of the person's email address. For example, 'acme'.
  3. Choose Search.
  4. Confluence will display a list of matching users. Click the link on a username to see and edit the details for that user.

Notes

  • Multiple user directories: 
    You may define multiple user directories in Confluence, so that Confluence looks in more than one place for its users and groups. For example, you may use the default Confluence internal directory and also connect to an LDAP directory server. In such cases, you can define the directory order to determine where Confluence looks first when processing users and groups.

    Here is a summary of how the directory order affects the processing:

    • The order of the directories is the order in which they will be searched for users and groups.
    • Changes to users and groups will be made only in the first directory where the application has permission to make changes.

    See Managing Multiple Directories.

  • Crowd and the user search: If you are using Atlassian's Crowd for user management, you will need Crowd 1.5.1 or later to use the 'Simple' option in the user search. If your version of Crowd does not support the simple user search, you will see only the 'Advanced' search form.

Screenshot: The user management screen


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