Working with Mail Archives

Confluence allows you to collect and archive mail within each space. This is useful for storing the email messages that relate to a particular project – you can put them in the same Confluence space as the content for that project.

You can download mail from one or more POP or IMAP accounts. You can also import mail from mbox files either on your local system or on the Confluence server.

You need space administration permissions to manage the mail archives. See Space Permissions Overview.

Confluence mail archiving is an optional feature. This means that the 'Mail' options may be disabled and will therefore not appear in the Confluence user interface. Mail archiving features are contained in a bundled plugin. To activate mail archiving features in Confluence, enable the plugin – choose  > General Configuration > Manage Add-ons. Then choose System in the drop down, and enable the Confluence Mail Archiving Plugin.

To see archived mail:

  • Go to a space and choose Space Tools > Integration > Mail
    Or, if your space uses the Documentation theme, choose Browse > Mail at the top of the screen.
  • Choose a message to see its contents, or choose NextPrevious and other options to navigate around the mail archives.

Managing mail archives:

(warning) The information on this page does not apply to Confluence Cloud.

Screenshot: Viewing a message in the mail archive

Notes

  • Only site spaces can store mail archives. Personal spaces cannot. See Working with Spaces for an explanation of site spaces and personal spaces.
  • You can also search the mail messages and their attachments. See Searching Confluence.
  • Confluence mail archiving is an optional feature. This means that the 'Mail' options may be disabled and will therefore not appear in the Confluence user interface. Mail archiving features are contained in a bundled plugin. To activate mail archiving features in Confluence, enable the plugin – choose  > General Configuration > Manage Add-ons. Then choose System in the drop down, and enable the Confluence Mail Archiving Plugin.

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