Confluence Cloud plans

Plans in Confluence Cloud let you choose the right features and functionality for your stage of business. From teams of three where you share everything, up to large enterprises with thousands of staff where visibility and control are paramount, there's a plan to suit your needs.

What do I get with each plan?

Free

The Free plan is for small teams of fewer than 10 people who are just getting started with Confluence.

On the Free plan you get:

Permissions aren't customizable and anonymous access isn't available on the Free plan. If your site has always been on the Free plan, everyone who can log in to your Confluence site can view, add, and edit spaces and pagesIf you change to the Free plan or migrate from Confluence Server to the Free plan, existing global, space, and page permissions will be kept in their current state, but anonymous access will be disabled. You'll need to upgrade again to change permissions or enable anonymous access. Read more about Permissions and restrictions in the Free plan

You won't have access to audit logs to track events related to spaces, users, and administration on your site. Once you upgrade to Standard, you'll be able to use audit logs for your Confluence Cloud site.

Confluence Cloud Free is steadily rolling out.  If you don’t have the option to sign up for or change to a Free plan now, c heck back in a few weeks.

Standard

As your team grows, and you need tighter access control, more file storage, and better support, you can move to Standard or Premium.

On the Standard plan you move up to:

  • Up to 5,000 users 
  • 250 GB of file storage
  • Permissions, including global, space, and page permissions
  • Audit logs for keeping track of important changes
  • Standard Support (available 9am–5pm Monday to Friday for your time zone)

Premium

The Premium plan is currently available for Confluence Cloud. This plan gets you everything from the Standard plan, plus:

  • Analytics
  • Admin key
  • Unlimited file storage
  • Premium dedicated Atlassian 24/7 support
  • 99.9% uptime service level agreement (SLA)

Analytics includes insights on:

  • The usage of your Confluence Cloud site

  • How many total and unique views your spaces and pages have had
  • Who's viewed the latest updates to your pages

Admin key lets admins troubleshoot restricted pages by giving them temporary access to the pages.

Learn more about analytics and admin key.

Change your plan

You can try another plan at no extra cost for the remainder of your current and next billing cycles, and cancel any time during the trial if you don't want to proceed. During a trial you can use all the features available on the new plan, but SLA compensation available on the Premium plan doesn't commence until the end of your trial. Once the trial finishes, you'll be placed onto the new plan and charged the new amount at the end of your billing cycle.

tip/resting Created with Sketch. Not sure which plan you're on? Choose  Settings  (   ) >   Billing     Manage subscriptions to find out. The plan for each product is shown next to the product name. 

If you change to a lower plan level, you can keep using the features available in your current plan until the end of your billing period.

You need to be an Atlassian Cloud site admin to complete these steps.

  1. Choose Settings (  ) >  Billing  Manage subscriptions
  2. Choose Change next to your plan name

You're ready to try out your new plan!

To successfully change to the Free plan, you need to have 10 users or fewer. If you're over that limit when you try to change your plan, the change will fail and you'll remain on your current plan.

Extended cloud trials for Confluence Server instances

If you're using Confluence Server and trialling Confluence Cloud, your trial period lasts for the remainder of your existing server license period. If you change to the Free plan during that trial period, the extended trial ends immediately and you need to upgrade and pay to use Standard or Premium. For that reason, we don't recommend changing to the Free plan during your trial when you're on an extended cloud trial.  

Last modified on Sep 19, 2019

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