Functional differences in Confluence Cloud

The following table lists features and use cases in Confluence Server that are distinctly different in Confluence Cloud Features that are configurable will provide the following link for contacting Atlassian Cloud Technical Support:

Server Functionality


System Administrator permissions

The closest equivalent to a system administrator is an Atlassian Cloud site admin, who has all the rights of a system admin plus extra user management and site admin rights, such as managing billing details. For more information on Atlassian Cloud site administration, refer to Atlassian account for adminsFor more information on administration and how to manage roles or groups in Atlassian Cloud, refer to the  Manage groups document. 

General Configuration

  • Server base URL
  • External user management
  • Content indexing
  • Atlassian provides cloud subscribers with a secure, authenticated domain name. Your cloud site is accessible at  https://<domain_name> , where <domain_name>  is a unique word that you specify when signing up for Atlassian Cloud. Note: Choose wisely, because you Atlassian Cloud domain name cannot be changed after your cloud site is created. For more information or to vote on the status of this feature, view updates on or follow CLOUD-6999
  • You can't link Atlassian Cloud products to another Cloud or Server site for user management. Instead, integrate your existing G Suite user directory with your Atlassian Cloud site, which makes domain and user management more flexible and manageable. For more information, refer to Security with  G Suite. Atlassian Access allows for single sign-on (SSO) and can help you manage authentication and security policies across your Atlassian Cloud users. For more details on Atlassian Access, refer to our Atlassian Access for Cloud FAQs
  • General access to content indexing is disabled by default, and can only be done by the System Administrator. To enable content indexing, contact the Atlassian Cloud Technical Support at

Daily backup administration

Backups on your Atlassian Cloud site are managed globally. See our Data storage FAQsfor more information.


Some apps are only supported in self-hosted instances of Jira products and Confluence; however, Atlassian Cloud contains a number of popular apps (and the list just keeps on growing). Refer to the  Marketplace apps  for the list of supported apps.

Mail servers (POP/IMAP/SMTP)

Atlassian Cloud comes with an internal SMTP server configured to send notifications. The internal SMTP server is not configurable, but you can configure Jira Cloud to send emails on behalf of your domain. For more information on how to use a custom 'Project Email Address' with your domain, refer to Configuring Jira Cloud to send emails on behalf of your domain.

Mail accounts Mail to Page functionality is disabled.
Mail archiving (at the space level)

User macros 

User macros allow HTML and JavaScript to run in Confluence Cloud, which can affect performance. To see what custom macros can be added to Confluence Cloud, check out the Atlassian Marketplace. Note: To install any of the Confluence Cloud macro apps, you must be the administrator for the Atlassian Cloud site.

Attachment storage

Attachments enabled by default, maximum size set to 100MB.

Look and feel

  • Layouts
  • Custom CSS

On Atlassian Cloud, Confluence uses a custom theme, which cannot be modified or updated using custom HTML or CSS (not supported). For more information on custom themes in Confluence Cloud, refer to  Working with Themes . Confluence Cloud Developer community: You can also create your own theme for Confluence Cloud. Check out the  Theme page  in our Confluence Cloud Developer documentation.

Backup & Restore

Confluence exports can be created manually from the Backup Manager. Full Site migration can only be done in Confluence-only sites. For more details or if you have any questions, contact Atlassian Cloud Technical Support at

Importing pages from disk Importing a Text File requires access to the Confluence server, which is not possible for Cloud customers.

Logging & Profiling

Cluster configuration


The XML-RPC and SOAP APIs have been deprecated since Confluence 5.5, and may not work as expected. Confluence has a new REST API that is progressively replacing our existing APIs. We recommend plugin developers use the new REST APIs where possible. Note that for Confluence Cloud, API tokens do not support the XML-RPC and SOAP APIs.

External gadgets
Customizing source files
Space Activity / Confluence Usage Stats plugin
Workbox and in-app notifications configuration
Spam prevention / CAPTCHA By default, Captcha is disabled. When enabled, the default is that only anonymous users will have to perform the Captcha test when creating comments or editing pages. You can also choose to enforce Captcha for all users or members of particular groups. You can raise a  support request  to have Captcha turned on in your instance if you have allowed anonymous users to comment or create content in Confluence.
Configuring HTTP Timeout Settings
Configuring Secure Administrator Sessions
Hide the People directory
See ' CONFCLOUD-7837 -  People Directory and "controlled" privacy / configure access to People Directory depending on Group membership' to vote for or check the status of this feature request.
PDF Export Language Support Confluence Cloud only supports one font at a time. Installing a new font will replace the default (or current) font. For more information on installing a font to support another language, refer to Create a PDF in Another Language.
Custom database configuration Changes like this can adversely affect the performance of Confluence Cloud.
WebDAV (view and manage pages and files via WebDAV client)
Linking to anchors in app macros In Confluence Server, you can link to an anchor macro that's embedded within a macro provided by an add-on. This isn't possible in Confluence Cloud. Any links to anchors within macros will take the user to the relevant page rather than the specific location of the anchor macro.
Copy and delete page hierarchies In Confluence Server you can copy a page and all its child pages, and also delete a page and all its child pages.  This option is not available in Confluence Cloud. Pages can only be copied and deleted individually. 
Read-only mode  In Confluence Data Center you can make your entire site read-only, while you perform maintenance, or prepare to consolidate sites or move to another server. Users can read pages, but can't create, edit, or comment. Most administrative functions are still available. 

Deprecated features

The table below lists the Confluence Cloud features that we plan to deprecate or have already been deprecated. The timeframes below are estimates only and may change.




More information


Obsolete macros March 2018

We're cleaning up some obsolete macros. Announcement blog


Nested tables December 2017 Existing nested tables won't be affected, but you won't be able to create new nested tables. Read the community post for more.


Wiki markup in the editor September 2017

Confluence is moving from wiki markup to markdown. You can still use wiki markup in some places, but we're fully supporting markdown so you can format as you go. Read the community post for more.

WebDAV (view and manage pages and files via WebDAV client) December 2016
View Space Activity (Usage statistics) December 2016 As this plugin is disabled by default, we've directly emailed affected instances to let them know. If you didn't get an email, there's no need to worry about this.
Documentation theme April 2016

Announcement blog 

Status Updates and User Status List macro August 2015 Announcement blog

Features in development




More information


Some functions in new blogs February 2018 Some features will be temporarily missing from new blogs as we clean up your editing experience. Read more at Confluence Editing Improvements.
Last modified on Aug 29, 2018

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