Confluence: Business Case
What are the business use cases of Confluence?
Server / Cloud
Confluence provides the ability to migrate from paper-based content creation to a wiki-style web-based content management solution. With Confluence, your end users can create pages and blogs for collaboration and share information. Your work can effectively become living documents that can be commented on and edited by all members of the team. It also offers an extensive framework of permissions which means you have the power to control who can view and edit what information.
Some of Confluence's key features include the following:
- Accelerated feedback loop with inline comments on both pages and files attached.
- Ready-made solutions for your daily documentation needs with Blueprints & Templates
- A variety of methods to share your Confluence content: 'subscribe' to content changes via email notifications or RSS, email a page directly to users, and blogs for individuals and teams.
- Granular permission controls: restrict content access at three levels - global, space-wide, and per individual page; so that individuals and groups can see only what's relevant to them.
- An inbuilt Rich Text Editor with attachment drag and drop, deep Microsoft Office integration, tons of keyboard shortcuts and rich content-embedding all included.
- Flexibility: Hundreds of available extensions and integrations with third-party applications via our Atlassian Marketplace - if a feature isn't native to Confluence, it may likely already be available via a plugin, or can be developed via our open API.
- Enterprise level support: Each commercial license (Server) or subscription (Cloud / Data Center) included assistance from our 'legendary' technical support team. Commercial Server licenses also include full source code access.
In addition to this, we also have a Confluence use-cases section here which may align with the needs of your business. Here are few specific use cases of Confluence.
- Using Confluence for Technical documentation - A technical communicator's guide to using Confluence – see Develop Technical Documentation in Confluence.
- Setting up a knowledge base - A support engineer's guide to using Confluence as a knowledge base – see Use Confluence as a Knowledge Base. You can also check out our handy guides on writing how-to and troubleshooting articles.
- Setting up an Intranet - A quick guide to setting up an intranet wiki – see Use Confluence as your Intranet.
- Confluence for Software teams - A series of blog posts to help your agile team get the most out of Confluence - see Confluence for Software Teams.
- Confluence for Enterprise Content Management - Check out how Confluence is rethinking traditional ECM software - see Confluence for Enterprise Content Management
Another great resource we have available is the Confluence demonstration video. Our best recommendation for seeing if Confluence is the right fit for you is to go ahead and create a free evaluation on our website here.