Confluence: How to use Confluence for Technical Documentation / Knowledge base

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Objective

How to use Confluence for Technical Documentation / Knowledge Base

Environment

Server/Cloud

Procedure

Confluence would be a perfect solution to use as a Knowledge Base / Knowledge Mangement System (KMS).

In Confluence, you will be able to centralize all your documentation in one place and grant access to users only to what they need, thanks to granular permissions. You'll be able to display all sort of content thanks to the rich text editor, the macros and the attachements, and you'll be able to organize this content easily. Content management is also made easy thanks to the use of labels.
For your convenience, we have documented in detail how to use Confluence as a Knowledge Base.

In addition to this, you can browse a couple of demos on our YouTube channel to get an overview of the different Confluence's features.

Last modified on Jan 24, 2018

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