HipChat: Can I store chats in compliance archiving system?

Objective

In HipChat, can I store chats in compliance archiving system?

Environment

Data Center /Cloud

Procedure

HipChat Server

While using HipChat Data Center, you have complete access to group and 1:1 messages. You can export all chat conversations to store them anywhere you need to for compliance purposes.


HipChat Cloud

For HipChat Cloud, it is only possible to export group chat but not 1:1 chat.  An official request must be submitted to Atlassian to provide 1:1 chat export to you, which may not be as effective to do on a frequent basis.  If you need regular and frequent access to 1:1 chat exports, HipChat Server may be the right deployment option for you.

Last modified on Aug 27, 2018

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