Jira Service Desk: Asset Management

Jira Service Desk Evaluator Resources

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Objective

Is it possible to use Jira Service Desk for asset management?

Environment

Cloud / Server

Procedure 

Jira Service Desk is flexible and customizable. To allow teams to adapt JIRA to meet their unique asset management needs, we offer a selection of Atlassian Marketplace apps. These asset management integrations allow employees to easily link assets to their requests. Agents get better context right from the ticket, which can include details like Purchase Date, Serial Number, or User Assignment. 

Marketplace Apps:

We offer apps in our Atlassian Marketplace that provide robust asset management/CMDB functionality:

For Jira Server:

For Jira Cloud:

Asset Management Resources

We've published a few blogs in past on how to use Jira and Jira Service Desk that could give some extra context on how to leverage our products for this purpose:

Additional Information

Here are additional details that provide insight about Jira Service Desk:

Last modified on Nov 16, 2018

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