Jira Service Management: ITIL certified

Jira Service Management Evaluator Resources

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Objective

How is Jira Service Management built for ITSM?

Environment

Server/Cloud

Procedure

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT Services management (ITSM) that focuses on aligning IT services with the needs of business.

Jira Service Management is an ITIL solution, certified by Pink VERIFY™. Jira Service Management includes workflows for service request management, Incident management, Problem management and Change management. Check out the video for Jira Service Management’s possible ITIL solutions.




 





Last modified on Nov 19, 2020

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