Jira Service Management: Portal Announcements and Broadcasts

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Objective

How do I setup broadcasts and portal announcements in Jira Service Management?

Environment

Cloud/Server 

Procedure

Announcements and broadcasts are a great way to announce information to your users, such as a known failure, to prevent issues from coming in for issues you're already aware of. You can add a broadcast to your Help Center, and to the individual portals inside the portal. Read more on our blog post on setting up announcements in Jira Service Management Cloud or on our configuring the customer portal page for Jira Service Management Server.





Last modified on Nov 23, 2020

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