Jira Service Management: Pricing and maintenance details

Jira Service Management Evaluator Resources

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Objective

Can I know pricing and maintenance details of Jira Service Management?

Environment

Server/Cloud

Procedure

With Cloud , we host Jira Service Management in the cloud for you and set up your instance instantly. After a 7-day free trial, subscription pricing is month-to-month. A discount worth approximately 2 months is available if you purchase an annual subscription. This is the best alternative for teams who want to get started quickly and teams who don't want to manage the technical complexity of hosting themselves. 

You are enrolled in Atlassian maintenance for the duration of your subscription, which includes all software upgrades for free, and access to Atlassian Support.


With Server, you host Jira Service Management on your own hardware. This is the best alternative for teams who want extra flexibility, access to the product source code, and to host the product on their own servers. To host Jira Service Management, you buy a license after your 30-day free trial and that license is yours to keep forever.

Our software licenses entitle you to 12 months maintenance (updates/support) starting from the date of purchase. After 12 months, you can keep up your maintenance for 50% of your license fee.


For full pricing details on both platforms, check out our Jira Service Management Pricing Page.

Last modified on Nov 23, 2020

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