Jira Service Management: Upgrade number of licensed users

Jira Service Management Evaluator Resources

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How can I upgrade the license count in Jira Service Management?


Server / Cloud


For Server, you will need to plan for your expected use, as Jira products are sold in user tiers. If you reach your limit, you can upgrade to a higher tier for a discount. Click here to learn more about the costs for upgrading Jira Service Management.

For Cloud, pricing is not determined by tiers, but rather by individual licensed agents. Your price will update automatically as you add and remove agents. You will get a billing snapshot a few days prior to actually being charged, so you can make last minute adjustments.

Last modified on Nov 9, 2020

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