Technical Account Management (TAM)

Other Atlassian Evaluator Resources

On this page

Still need help?

The Atlassian Community is here for you.

Ask the community

We created the Technical Account Management Team to give our customers their own Atlassian mentor to guide them through the process of implementing, using, and growing their company's use of Atlassian products.

A Technical Account Manager provides:

  • An Atlassian employee dedicated to learning your system and providing guidance and best practices
  • 8 hours/week of focused strategy and guidance
  • Quarterly Onsite Reviews - Travel costs are included in the overall price
  • Proactive Risk Mitigation for mission-critical environments
  • Implementation and deployment strategy for consolidation of federated instances, upgrades, and initial installation
  • Planning for new features and strategy for testing
  • Atlassian roadmap insights
  • Direct line of communication with product teams to better inform feature development

For more information and pricing details, see the Technical Account Management page on the Atlassian website. 


Last modified on Apr 22, 2022

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.