A "Delete failed" message displays when trying to delete a page

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

When a user tries to delete a page, it fails with a "Delete failed" error.

Environment

6.15.10

Diagnosis

  • Upon deleting a page, the following message appears:
    • Delete failed: We couldn't delete your pages. Try again.

Cause

  • The indexing of the content is outdated. While the page was actually deleted, it was still included in the index cache.

Solution

Follow the steps of Content Index Administration to rebuild the search index.

Last modified on May 22, 2020

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