An error is displayed when uploading custom emojis

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Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

When trying to add custom emojis via the site's administration (https://<site-URL>.atlassian.net/adminEmojis), a warning error is displayed:

Diagnosis

Cause

The toggle to allow users adding custom emojis is off:

Solution

Toggle the Allow people to add custom emojis option on and try to upload the emoji again.

Last modified on Oct 21, 2021

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