An error is displayed when uploading custom emojis
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
When trying to add custom emojis via the site's administration (https://<site-URL>.atlassian.net/admin > Emojis), a warning error is displayed:
- Check if this is happening with any emojis.
- In Confluence, when editing a page to add custom emojis directly from there, check if the Add your own emoji option is not displayed at all.
The toggle to allow users adding custom emojis is off:
Toggle the Allow people to add custom emojis option on and try to upload the emoji again.