Cannot Add or Edit Content by Label Macro
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Not able to add/edit Content by Label macro as there's no text field/options to edit and choose from.
Expected input while editing or inserting a new Content by Label macro.
Diagnosis
- Rebuilding the index from scratch doesn't help.
- This issue wasn't reproducible after enabling Safe Mode.
Cause
This issue was most probably caused by a third party plugin. One of it would be Scroll Platform by K15t Software GmbH that came with the Scroll Plugin Suite such as Scroll Office.
Resolution
Contact K15t and confirm if you're safe to disable Scroll Platform before making any changes.