Confluence Browser keep loading after disabling Atlassian Hipchat Integration Plugin Core
Symptoms
The following appears in the atlassian-confluence.log:
2015-03-12 11:26:50,390 ERROR [ajp-bio-8011-exec-3] [confluence.util.velocity.VelocityUtils] writeRenderedTemplate Error occurred rendering template: templates/editor-header.vm
-- url: /dashboard.action | userName: DV | referer: http://confluence.infare.com/login.action;jsessionid=0CFDC71ADE584124F672AF275E019101?os_destination=%2Findex.action
org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getResourceTagsForAdditionalContextsHtml' in class com.atlassian.confluence.plugin.webresource.DefaultConfluenceWebResourceManager threw exception org.springframework.osgi.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.plugins.hipchat.api.link.HipChatLinkProvider)] unavailable at templates/editor-header.vm[line 8, column 61]Cause
User accidentaly disable Atlassian Hipchat Integration Plugin Core.
Resolution
You need to disable the following plugin also in order to disable Atlassian Hipchat Integration Plugin Core
- Atlassian Hipchat Integration Plugin
- Confluence Hipchat Integration Plugin
- Confluence HipChat Plugin
- HipChat Core Plugin
Last modified on Mar 30, 2016
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