Confluence Disabled users when checked "Filter out expired users" on User directory configuration
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*Except Fisheye and Crucible
Problem
Confluence disable all users when configured the user directory to "Filter out Expired user" with Active Directory Global Catalog Port
- With "
Filter out Expired user" unchecked, noticed "Title Attribute" in the user profile
The following appears in the atlassian-confluence.log
2016-09-21 16:14:16,504 INFO [scheduler_Worker-9] [atlassian.crowd.directory.DbCachingRemoteChangeOperations] deleteCachedUsersByName deleting [ 210 ] users
2016-09-21 16:14:18,486 INFO [scheduler_Worker-9] [atlassian.crowd.directory.DbCachingRemoteChangeOperations] deleteCachedUsersByName deleted [ 210 ] users in [ 1982ms ]Diagnosis
Environment
- Using AD global catalog ports 3268/3269.
- Checked "Filter out expired users" In user directory configuration
Cause
- Account-Expires attribute is not part of the global catalog
- Title attribute is also not part of the global catalog.
Workaround
- Switch to port 389/636 LDAP/LDAPS
Unchecked the "
Filter out Expired user" option
Last modified on Nov 7, 2016
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