Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

The Create button is missing from the top navigation bar

Diagnosis

Diagnostic Steps

• Check if any customization is done with the Confluence under Confluence Global Customization.
  
  • Confluence Admin > Layouts
  • Confluence Admin > Stylesheet
  • Confluence Admin > Custom HTML
    

• Check if using below URL page creation is possible,

  https://<Confluence-Base-URL>/pages/createpage.action?spaceKey=<Space-Key>&src=quick-create

• If Confluence UI doesn't show any Customization just check in Database because some time unformatted Code still present in Database and that may cause the issue.

  select * from bandana where bandanakey='atlassian.confluence.css.resource.custom';
  SELECT * FROM DECORATOR;
  SELECT * FROM bandana WHERE bandanakey = 'atlassian.confluence.settings';

Cause

If the above SQL queries give you any result, that might cause the issue. 

Workaround

Just Try to clear the records if above SQL gives any result for any Customization which Confluence UI is not able to show.

• Stop Confluence,

• execute below Delete Statements but before deleting just take a Backup of these two tables

   delete from bandana where bandanakey='atlassian.confluence.css.resource.custom';
   DELETE FROM DECORATOR;
   commit;

• Now execute below SQL statment and see there should be no records left

   select * from bandana where bandanakey='atlassian.confluence.css.resource.custom';
   SELECT * FROM DECORATOR;

• Clear Plugin Cache

• Restart the Confluence and see if you are able to see the create button